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- Tasks: Manage complex buy-to-let mortgage cases and liaise with clients and lenders.
- Company: Join an award-winning brokerage known for its expertise in the buy-to-let market.
- Benefits: Enjoy a remote role with a competitive salary and performance incentives.
- Why this job: Be part of a supportive team that values straightforward advice and customer service.
- Qualifications: Experience in complex buy-to-let mortgages and strong communication skills are essential.
- Other info: Full-time position with opportunities for growth in a dynamic industry.
The predicted salary is between 21000 - 35000 £ per year.
Mortgage Administrator (Fully Remote – Residential Mortgage Brokerage) Overview Join a fast‑growing residential mortgage brokerage in a fully remote role supporting a high‑performing broker team. This position is ideal for someone early in their career who wants long‑term progression, structured training, stability and strong earning potential. About the Company A rapidly expanding residential brokerage known for performance, development and exceptional staff retention. With 20+ employees and a culture centred around training, outbound activity and career growth, the business offers clear progression pathways and a supportive working environment. Role Responsibilities * Manage mortgage applications from submission through to completion * Support residential brokers with day‑to‑day case administration * Handle 15–20 completions per month * Chase lenders, solicitors, surveyors and clients to progress cases efficiently * Maintain accurate CRM records and case notes * Deliver excellent customer service via phone and email * Support Trustpilot review generation and client feedback processes * Work collaboratively with the back‑office team to ensure smooth case flow * Meet productivity targets across calls, emails and turnaround times Package * £28,000–£30,000 base salary * £32,000–£34,000 on‑target earnings * Fully remote working * £20 bonus per Trustpilot review mentioning you * £10 bonus per Trustpilot review mentioning the back‑office team * Annual performance bonus linked to productivity * Structured training and ongoing development * Long-term career progression within a growing brokerage Skills & Experience * 2 years+ mortgage industry experience * Experience within estate agency mortgage environments desirable * Ability to manage high case volumes and meet deadlines * Strong organisational and communication skills * Confident working with lenders, solicitors and clients * Positive attitude with willingness to learn and be coached * Motivated, driven and suited to early‑career professionals Why This Role Stands Out This role offers long‑term career development, stability, financial incentives and full remote flexibility within a brokerage that values loyalty and progression. It suits someone looking to build a meaningful career rather than just an administrative job
Mortgage Administrator employer: NRG Resourcing
Contact Detail:
NRG Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Familiarise yourself with the specific requirements of buy-to-let mortgages. Understanding the nuances of this market will not only boost your confidence but also demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the mortgage industry, especially those who specialise in buy-to-let cases. Attend relevant events or join online forums to connect with potential colleagues and learn from their experiences.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed complex mortgage cases. Highlighting your problem-solving skills and attention to detail will set you apart from other candidates.
✨Tip Number 4
Research the brokerage's reputation and client feedback. Being knowledgeable about their services and values will show your genuine interest in the role and help you align your answers with their expectations.
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling complex buy-to-let mortgage cases. Use specific examples to demonstrate your skills and achievements in this area.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the buy-to-let market. Mention why you want to work for this award-winning brokerage and how your background aligns with their values and expertise.
Highlight Relevant Skills: In your application, emphasise your keen attention to detail and clear communication skills. These are crucial for liaising with clients and managing expectations effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as professionalism is key in the financial services industry.
How to prepare for a job interview at NRG Resourcing
✨Show Your Knowledge of Buy-to-Let Mortgages
Make sure to brush up on your understanding of buy-to-let mortgages and the specific complexities involved. Be prepared to discuss your previous experience with these cases, as well as any unique solutions you've provided in the past.
✨Demonstrate Attention to Detail
As a Mortgage Administrator, attention to detail is crucial. During the interview, highlight instances where your meticulous nature has helped avoid errors or streamline processes. This will show that you take your responsibilities seriously.
✨Communicate Clearly and Confidently
Since the role involves liaising with various stakeholders, practice clear and confident communication. You might be asked to explain complex scenarios, so being articulate will demonstrate your capability in handling client interactions effectively.
✨Exude Professionalism and Friendliness
The brokerage values a professional yet friendly approach. During the interview, ensure you maintain a warm demeanour while also showcasing your professionalism. This balance will resonate well with the team culture they promote.
