Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers book unforgettable holiday experiences and extras.
- Company: Join a boutique consultancy focused on customer management roles.
- Benefits: Enjoy a competitive salary, benefits, and a permanent full-time position.
- Why this job: Be part of a team that enhances customer experiences and creates memorable holidays.
- Qualifications: Experience in holiday reservations is preferred but not mandatory.
- Other info: This role is based in vibrant London, perfect for those who love travel.
The predicted salary is between 28000 - 42000 £ per year.
Job title: Holiday Reservations Executive
Location: London, SW1X
Salary: Circa £35,000 + Benefits
Contract: Permanent, Full time
Overview:
Customer Management Resourcing (CMR) is a boutique recruitment consultancy that specializes in mid & executive level roles within ‘Customer Management’. This includes all management or analytical roles surrounding Contact Centres, Customer Experience & A.I.
Are you experienced with holiday reservations and booking additional packages for customers? Are you looking for a role where you source these holiday extras and qualify to ensure the customers have the best experience? Then we have an exciting opportunity available for you.
Our client based in London is looking for a Holiday Reservations Executive to join their team on a permanent basis. You will be sourcing and qualifying additional holiday experiences – these include excursions, additional packages, and trips.
If you feel this role could be for you and would like more information, please get in touch.
#J-18808-Ljbffr
Optional Experience Product Executive employer: Thomas Cook
Contact Detail:
Thomas Cook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optional Experience Product Executive
✨Tip Number 1
Familiarise yourself with popular holiday destinations and the types of excursions that are typically offered. This knowledge will help you engage confidently with potential employers and demonstrate your understanding of customer needs.
✨Tip Number 2
Network with professionals in the travel and tourism industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within companies like ours.
✨Tip Number 3
Showcase any previous experience in customer service or reservations, especially if it involves upselling additional services. Be prepared to discuss specific examples during interviews to highlight your skills.
✨Tip Number 4
Research our company and understand our values and mission. Tailoring your approach to align with what we stand for can make a significant difference in how you present yourself during the application process.
We think you need these skills to ace Optional Experience Product Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in holiday reservations and customer service. Use specific examples that demonstrate your ability to source and qualify additional holiday experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and your understanding of the holiday booking process. Mention any specific skills or experiences that align with the role, such as working with excursions or additional packages.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as attention to detail, communication skills, and problem-solving abilities. These will show that you can ensure customers have the best experience possible.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential in customer management roles.
How to prepare for a job interview at Thomas Cook
✨Know Your Stuff
Make sure you have a solid understanding of holiday reservations and the types of additional packages that can enhance a customer's experience. Research common excursions and extras that are popular in the industry to demonstrate your knowledge.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you ensured their satisfaction and how you handled any challenges that arose during the booking process.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your genuine interest and helps you understand how you can contribute to enhancing customer experiences through holiday reservations.
✨Dress the Part
First impressions matter! Dress professionally to convey that you take the opportunity seriously. A smart appearance can help set a positive tone for the interview.
