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- Tasks: Lead a team in a vibrant charity shop, delivering excellent customer service and managing donations.
- Company: Join LOROS, a charity dedicated to supporting terminally ill patients and their families.
- Benefits: Enjoy bespoke training, ongoing development, and the chance to make a real community impact.
- Why this job: Be part of a rewarding environment where no two days are the same and your efforts truly matter.
- Qualifications: Experience in retail and people management is essential; passion for charity work is a plus.
- Other info: Fixed term contract for 12 months with flexible working hours and a supportive team.
The predicted salary is between 24079 - 33611 £ per year.
Are you a highly motivated individual with a passion for retail? Would you like to make a difference in the local community by raising vital funds to support terminally ill patients, their family and carers?
Working for LOROS is an extremely rewarding career path. If you would like to hear more, read on ….
No two days are the same in charity retail, and we are looking for those who are committed to making a real difference. You will need to have experience in delivering excellent customer service. People management skills are essential, as you will be supporting the Shop Manager to lead your team of staff and volunteers. The role is very active, and you will need to be able to lift and sort donations throughout the day.
You will be responsible for maximising profits to meet targets and ensuring all customers receive an outstanding shopping experience. You will be supported by the Shop Manager and your Area Manager.
Bespoke training will be included, with support from other members of the LOROS team. Ongoing training and development will be provided to help you succeed in your role.
Working Pattern:
Week 1: Monday, Tuesday and Saturday (7.5 hours per shift)
Week 2: Monday, Tuesday and Friday (7.5 hours per shift)
Interested?
For an application pack, please see below, and send your completed application forms or CVs with a personal statement to HR@loros.co.uk.
For an informal discussion about the role, please contact SJ Waite – Area Manager by email at SJWaites@loros.co.uk.
LOROS aims to be resourced by staff fully trained in all relevant disciplines to deliver our services to our high standard.
Work at LOROS and join an amazing team with some great benefits.
I understand that LOROS will hold and process personal data about me. This information is collected for the purposes of the recruitment and selection process and where necessary, for the conduct of LOROS business. I understand that some of the personal details LOROS will hold about me may be classed as sensitive (such as medical information). I understand that LOROS will not disclose any of my personal information to third parties unless required to do so by law or to meet a statutory obligation, or I have consented to that sharing where necessary. All details will be held securely during the period of time that you are employed at LOROS and for six (6) years after ceasing your employment at which time the records will be destroyed. LOROS is subject to the Data Protection Act 2018 and all applicable law about the processing of personal data and privacy; and will process personal data in accordance with all relevant legislation. I understand that if I am not successful in my application, any application document will be kept on file for six (6) months following my application being received; at which point it will be destroyed. *For more information on your rights and what we do with your information, view the LOROS Privacy policy.
Location: Station Road, Glenfield
Fixed term contract for 12 months
6.5 hours per week (Saturday 9.30am to 4.30pm)
Hourly Rate: £11.44 (Salary: £3,867 per annum)
Location: 59/63 Uppingham Road, Leicester
Salary: £24,079 per annum
37.5 hours per week worked over 5 days including weekends and Bank Holidays
We really value your support and want to keep in touch about the difference it’s making.
LOROS The Leicestershire & Rutland Hospice
#J-18808-Ljbffr
Deputy Shop Manager - Oakham employer: Loros Enterprises Ltd
Contact Detail:
Loros Enterprises Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Shop Manager - Oakham
✨Tip Number 1
Familiarise yourself with LOROS and their mission. Understanding the charity's goals and how they support terminally ill patients will help you convey your passion for the role during any discussions.
✨Tip Number 2
Highlight your customer service experience in conversations. Since delivering excellent customer service is crucial, be ready to share specific examples of how you've excelled in this area in previous roles.
✨Tip Number 3
Prepare to discuss your people management skills. Think of instances where you've successfully led a team or supported colleagues, as this will demonstrate your capability to assist the Shop Manager effectively.
✨Tip Number 4
Be ready for an active role. Since the job involves lifting and sorting donations, showing your enthusiasm for a hands-on position can set you apart from other candidates.
We think you need these skills to ace Deputy Shop Manager - Oakham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Deputy Shop Manager position. Tailor your application to highlight your relevant experience in retail and customer service.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for retail and your commitment to making a difference in the community. Use specific examples from your past experiences to demonstrate your people management skills and ability to deliver excellent customer service.
Highlight Relevant Experience: In your CV, emphasise any previous roles in retail or charity sectors, particularly those involving team leadership or customer interaction. Mention any achievements that showcase your ability to maximise profits and enhance customer experiences.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Loros Enterprises Ltd
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and how it aligns with LOROS's mission. Share any personal experiences that highlight your commitment to making a difference in the community.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Highlight People Management Experience
Discuss your experience in managing teams, especially in a retail environment. Be ready to talk about how you've motivated staff and volunteers, and how you handle challenges within a team.
✨Be Ready for a Hands-On Role
Since the role involves lifting and sorting donations, be prepared to discuss your physical capability and willingness to engage in active tasks. This shows you're ready for the dynamic nature of charity retail.
