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- Tasks: Support the Operations Manager with sales orders and customer service duties.
- Company: Mims Pottery is a respected supplier of garden pots and planters in the UK.
- Benefits: Enjoy 25 days paid holiday and a supportive team environment.
- Why this job: Join a motivated team and enhance customer experiences while developing your skills.
- Qualifications: Excellent communication and administration skills are essential.
- Other info: This is a new role with opportunities for growth and learning.
The predicted salary is between 22400 - 25200 £ per year.
Join a well established business in a brand new role Enjoy a varied and busy role within a motivated team Use your excellent communication and administration skills Job Description: Sales Office Administrator £28,000 – £30,000. 25 days paid holiday. Office based. 37.5 hours per week contract. This is a new role, created to support the Operations Manager in a broad range of sales order and customer service duties. This will include: Accurately process orders from garden centre customers (including picking notes, delivery scheduling and invoicing). Generate reports from the ERP system. Communicate regularly with customers, Sales Representatives and Merchandisers to ensure clarity. Take the opportunity to up-sell and cross-sell whenever possible. Take every opportunity to elevate the customer experience. About the Company: Mims Pottery was established in 1988 and has grown to become a highly respected supplier of garden pots and planters to garden centres throughout the UK. The showroom and head office team in Glasgow are a crucial part of the national team that delivers their exceptional customer service. Candidate profile: Sales Office Administrator This will be a varied, challenging…
Sales Office Administrator employer: Cavendish Maine Careers
Contact Detail:
Cavendish Maine Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Administrator
✨Tip Number 1
Familiarize yourself with the garden industry and Mims Pottery's product range. Understanding the products you’ll be dealing with will help you communicate effectively with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your ERP system skills. Since generating reports from the ERP system is part of the job, having a solid understanding of how to navigate and utilize these systems will set you apart from other candidates.
✨Tip Number 3
Practice your communication skills. As you'll be interacting with customers and team members regularly, being able to convey information clearly and confidently will be key to excelling in this role.
✨Tip Number 4
Think about ways to enhance customer experience. Prepare some ideas on how you could up-sell or cross-sell products, as well as how to elevate customer interactions, to show your proactive approach during the interview.
We think you need these skills to ace Sales Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication and administration skills, as these are crucial for the Sales Office Administrator role. Include specific examples of your experience in processing orders and customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities listed, such as generating reports and enhancing customer experiences.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed sales orders or customer interactions. Use metrics to demonstrate your impact, like improved order processing times or customer satisfaction scores.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Cavendish Maine Careers
✨Showcase Your Communication Skills
Since the role requires excellent communication with customers and team members, be prepared to demonstrate your communication skills during the interview. Share examples of how you've effectively communicated in previous roles, especially in customer service settings.
✨Familiarize Yourself with ERP Systems
The job involves generating reports from an ERP system. If you have experience with any ERP software, mention it. If not, do some research on common ERP systems used in sales and administration to show your willingness to learn.
✨Prepare for Order Processing Scenarios
Think about scenarios where you had to process orders or manage customer requests. Be ready to discuss how you handled these situations, focusing on accuracy and efficiency, as these are key aspects of the Sales Office Administrator role.
✨Emphasize Customer Experience
The company values elevating the customer experience. Prepare to discuss how you've gone above and beyond for customers in the past. Highlight any specific instances where your actions led to positive feedback or improved customer satisfaction.
