At a Glance
- Tasks: Join us in customer service, making a real impact every day.
- Company: Zenith is the UK's top independent leasing and fleet management business focused on sustainability.
- Benefits: Enjoy agile working, 24 days leave, private medical cover, and more perks.
- Why this job: Be part of a values-driven company with a mission to decarbonise and promote inclusion.
- Qualifications: Great communication skills, problem-solving mindset, and a passion for customer experience are essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 21000 - 30000 Β£ per year.
Get AI-powered advice on this job and more exclusive features.
Are you a recent or soon-to-be graduate looking for more than just a job? Do you want to join a values-driven business with a clear mission, real development opportunities, and a strong focus on inclusion and innovation?
We are Zenith, the UK\’s leading independent leasing, fleet management & vehicle outsourcing business and we\’re on a mission to decarbonise the UK vehicle parc by eliminating tailpipe emissions, through sustainable, innovative vehicle solutions. HQ\’d in Leeds (Kirkstall Forge) we we employ over 1400 colleagues that all play a key role in supporting our fleet of over 169,000 vehicles β and we\’re looking for engaging, pragmatic, and driven individuals to join us on that journey.
What\’s in it for you?
While we don\’t offer a formal graduate scheme, we provide a real role from day one, in a supportive environment where you can grow, thrive, and shape your own career.
- Customer-focused roles where you\’ll make a tangible impact every day
- MyGPS β our personalised development tool outlines how all the different elements of performance, development and learning work together, so all our colleagues are empowered to perform in their current and future roles, grow their skills, and succeed in achieving their career goals.
- Central to our success is our People Promise β Our People Promise touches every part of the business. It clarifies what people can expect from us and what we expect from them. It\’s clear about what from our history we must protect and what for our future we have to change. It ensures we structure our business for growth, create teams who deliver for our stakeholders and have a thriving culture that the best people want to work in
- Agile working β balance your work and life in a way that works for you
- Be part of a company that\’s award-winning for Equality, Diversity & Inclusion, with focus groups, a company census, and regular internal events. We have created a culture where colleagues feel comfortable to bring their authentic self to work everyday – Individuality & diversity is celebrated.
Whether you\’re just graduating or already navigating your early career, Zenith offers you the chance to start strong with purpose and support.
Who are we looking for?
- You\’re a great communicator and a natural problem-solver
- You care about customer experience and doing the right thing
- You\’re motivated, adaptable, and ready to learn
- You want to be part of a company with big ambitions β for the planet and for people
Reward
- Salaries start from Β£25,207.65 per annum
- Agile/Hybrid working
- 24 days annual leave + your birthday off
- 6.25% employer pension contribution
- Private Medical Cover
- Life assurance (4x salary)
- Free parking
- Free On-site GP & Masseuse
- Cycle to work scheme
- Salary Sacrifice Tech Scheme
- Retailer discounts
Ready to start something meaningful?
Apply now and take your first step with Zenith β where great people and great careers come together.
We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
#zenmed
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
Motor Vehicle Manufacturing
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Graduate Customer Service employer: Zenith Group
Contact Detail:
Zenith Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Graduate Customer Service
β¨Tip Number 1
Familiarise yourself with Zenith's mission to decarbonise the UK vehicle parc. Understanding their goals will help you align your answers during interviews and demonstrate your genuine interest in their values.
β¨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively resolved customer issues in the past. Zenith values great communicators, so be ready to discuss specific situations where you made a positive impact.
β¨Tip Number 3
Research the importance of diversity and inclusion within Zenith. Be prepared to discuss how you can contribute to their inclusive culture and why it matters to you personally, as this is a key aspect of their workplace.
β¨Tip Number 4
Demonstrate your adaptability by sharing experiences where you've had to learn quickly or adjust to new challenges. Zenith is looking for motivated individuals who are ready to grow, so highlight your willingness to embrace change.
We think you need these skills to ace Graduate Customer Service
Some tips for your application π«‘
Understand the Company Values: Before applying, take some time to understand Zenith's mission and values. Highlight how your personal values align with their commitment to sustainability, inclusion, and innovation in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to a customer service role. Emphasise your communication skills, problem-solving abilities, and any experience you have in customer-focused environments.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Use specific examples from your past experiences to demonstrate your motivation, adaptability, and readiness to learn.
Showcase Your Soft Skills: Zenith is looking for engaging and pragmatic individuals. In your application, make sure to highlight your soft skills such as teamwork, empathy, and your ability to handle challenging situations effectively.
How to prepare for a job interview at Zenith Group
β¨Show Your Passion for Customer Service
Zenith is looking for individuals who genuinely care about customer experience. Be prepared to share examples of how you've gone above and beyond for customers in the past, demonstrating your commitment to providing excellent service.
β¨Emphasise Your Problem-Solving Skills
As a natural problem-solver, you should be ready to discuss specific challenges you've faced and how you resolved them. Highlighting your ability to think on your feet will resonate well with the interviewers.
β¨Demonstrate Adaptability and Motivation
Zenith values motivated and adaptable individuals. Be sure to convey your willingness to learn and grow within the company. Share instances where you've successfully adapted to change or taken initiative in your previous roles.
β¨Align with Their Values
Familiarise yourself with Zenith's mission and values, especially their focus on sustainability and inclusion. During the interview, express how your personal values align with theirs, showing that you're not just looking for any job, but one that fits your ethos.