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- Tasks: Lead a team to ensure trains are spotless and welcoming for passengers.
- Company: Northern connects communities and enhances rail travel across the North of England.
- Benefits: Enjoy free travel, generous pension, exclusive discounts, and tailored training opportunities.
- Why this job: Be part of a mission to improve rail travel while gaining valuable leadership experience.
- Qualifications: Must be over 21, hold a full UK driving license, and pass safety assessments.
- Other info: No prior cleaning experience needed; comprehensive training provided.
The predicted salary is between 22700 - 27000 £ per year.
Overview
FUNCTION: Engineering
GRADE: TPL Night Shift
SALARY: 27933 per annum
ROLE TYPE: Onsite
HOURS: 35 per week
At Northern were all about spotless trains and seamless travels. If youve got an eye for detail and a bit of sparkle wed love to have you on board!
Responsibilities
- As a Train Cleaner Team Leader youll play a vital role in supporting and motivating your team to deliver the highest cleaning standards, creating a welcoming environment for everyone who travels with us.
- Lead a team to maintain Northerns high cleaning standards whilst confidently interacting with colleagues from all backgrounds.
- Ensure the successful running of the shift from start to shift requirements and organise workloads.
- Provide continuous support, reinforce high standards to team members and newcomers whilst working alongside our cleaning teams effectively to complete tasks together.
- Demonstrate excellent verbal communication and a customer-focused approach by delivering spotless trains that contribute to a positive passenger experience.
- Adhere to Health and Safety protocols and procedures at all times.
- Think on your feet, address questions, and resolve issues quickly and safely, including significant cleaning issues that could impact train services (e.g., spills of blood or vomit).
- Be adaptable and resilient, comfortable working both outdoors and onboard trains in varying weather conditions.
- Be flexible with schedules, including weekends and bank holidays, to ensure trains remain clean and safe for passengers year-round.
Essential requirements
- All applicants must hold a full UK driving licence for at least 2 years and be over 21 years old as this involves driving a small van as part of duties.
- Role is safety critical and subject to Rail Safety & Standards Board (RSSB) regulations. You MUST meet the following criteria or your application will be automatically rejected:
- Currently live within a 45-minute car journey from the station you work from.
- Be at least 21 years of age at the time of application.
- Pass the safety-critical medical assessment including drugs and alcohol screening.
- Not have defective colour vision.
What’s in it for you
At Northern we dont just value our people – we go the extra mile to support them. Here’s a taste of what you can look forward to:
- Free Travel: Unlimited free travel for you, your partner and your dependents on Northern services. Plus 75% discount on other networks in the UK and Europe.
- Generous Pension Scheme: We top up your contributions by 1.5 times.
- Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
- Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.
- Exclusive Discounts: From shopping to wellbeing Northern Perks has you covered.
- Holiday Purchase Scheme: Buy up to 5 extra days of annual leave.
- Employee Assistance Programme: 24/7 support for family, lifestyle and more.
- Training and Career Development: Tailored training and opportunities to gain recognised qualifications, with enhanced career pathways across the business.
- Recognition: Northern Lights and Northern Sparks Awards recognise and celebrate brilliance every day.
Why Northern
Were more than just a train operator. Were the heartbeat of the North – connecting communities, creating opportunities and driving sustainable growth. With 2500 trains running daily, were on a mission to improve rail travel and enhance the customer experience while protecting the environment.
Back in 1825 the first passenger train set off in the North of England; rail quickly spread across the globe. This year we’re celebrating 200 years of the modern railway and moving into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.
A place for everyone
The best journeys happen when everyone feels welcome on board. At Northern we dont just move people from A to B – were building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if thats something you need. Were also a Level 2 Disability Confident employer so if you meet the minimum criteria for the role well always offer an interview.
We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and medical assessment.
No matter your background, experience or whether you call it a bap, barm, or cob there’s a place for you here in the railway.
Key Skills
Hyperion, Acquisition, Asset, ABAP, Basic, Activex
Employment Type : Full-Time
Experience: years
Vacancy: 1
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Train Cleaning Team Leader Nights employer: Northern
Contact Detail:
Northern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Train Cleaning Team Leader Nights
✨Tip Number 1
Familiarise yourself with Northern's values and mission. Understanding their commitment to customer service and community connection will help you align your answers during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight any previous leadership experience, even if it's informal. Discussing times when you've led a team or taken charge in challenging situations can demonstrate your capability to manage shifts and support your team effectively.
✨Tip Number 3
Prepare examples of how you've maintained high standards in your previous roles. Whether it's about cleanliness, safety, or teamwork, having specific instances ready will show your dedication to quality and attention to detail.
✨Tip Number 4
Be ready to discuss your adaptability and resilience. Since the role involves working outdoors and handling various challenges, sharing experiences where you've successfully navigated changing conditions will highlight your suitability for the job.
We think you need these skills to ace Train Cleaning Team Leader Nights
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Train Cleaning Team Leader role. Emphasise your leadership abilities, customer focus, and any previous experience in a cleaning or team management role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for maintaining high standards of cleanliness and your ability to lead a team. Mention specific examples of how you've demonstrated reliability and hard work in past roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills, adaptability, and initiative. These are key traits for the role, so provide examples of how you've successfully used these skills in previous positions.
Follow Application Instructions: Carefully read the job description and ensure you meet all the essential requirements before applying. Pay attention to details like the need for a full UK driving licence and proximity to the station, as failing to meet these could result in automatic rejection.
How to prepare for a job interview at Northern
✨Show Your Leadership Skills
As a Train Cleaning Team Leader, you'll need to demonstrate your ability to lead and support a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your communication and motivational skills.
✨Emphasise Health and Safety Knowledge
Given the safety-critical nature of this role, it's crucial to show your understanding of health and safety protocols. Familiarise yourself with relevant regulations and be ready to discuss how you would ensure compliance within your team.
✨Demonstrate Customer Focus
The role is all about providing a clean and welcoming environment for passengers. Prepare to discuss how you prioritise customer satisfaction in your work and how you would instil this focus in your team.
✨Be Ready for Practical Scenarios
You may be asked to handle hypothetical situations during the interview, such as dealing with challenging cleaning issues. Think through potential scenarios and how you would address them effectively while maintaining high standards.
