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For Companies At a Glance
- Tasks: Provide top-notch concierge services and manage travel bookings for luxury clients.
- Company: Join a well-established luxury travel company with a global reach.
- Benefits: Enjoy remote work, a lucrative salary, travel perks, and a fun team environment.
- Why this job: Perfect for those seeking a unique role in the travel industry with career growth opportunities.
- Qualifications: Experience in operations support at a tour operator and knowledge of Amadeus required.
- Other info: Occasional visits to London or Manchester offices may be needed.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking an experienced Amadeus Operations Executive to join a luxury travel company working remotely. This is a great role for a GDS trained Operations/Support Executive from a tour operator background, seeking something a little different. Remote role however from time to time a visit to the London or Manchester office will be required. This well established tour operator offers an array of travel products for clients and agents globally. Amadeus Operations Executive Duties: * Offering Concierge service to all clients to include pre-booking spa treatments, dinner reservations and children’s clubs, airport lounges etc. when confirmations are sent to the client. Follow up on this when travel documents are sent. * Work with the sales team to ensure that contacts are made with the hotel concierge at our preferred hotels. * For VIP clients and clients booking special trips ensure that a bottle of wine and welcome letter is arranged at their first hotel. * For all clients pre book seating & any special requirements at the time of ticket issue. Liaison with TA if seats are chargeable * Booking transfers, chauffeurs, restaurants and excursions * Produce accurate documentation ensuring it is dispatched on time * Checking all bookings at confirmations & updating documentation. * Liaising with Travel Agents/clients and assisting with any requirement/issues * Monitoring GDS queues Amadeus Operations Executive – Essential Requirements: Experience of working for a tour operator in an operations support/concierge role, knowledge of Amadeus. Must have a high standard of attention to detail, can manage and prioritise workload. Amadeus Operations Executive – Benefits: Lucrative salary, career growth, travel perks, pension, remote working, sociable working hours, fun working team and many other benefits are on offer
Operations Executive employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive
✨Tip Number 1
Familiarise yourself with the Amadeus system if you haven't already. Since this role specifically requires knowledge of Amadeus, demonstrating your proficiency during any discussions or interviews will set you apart from other candidates.
✨Tip Number 2
Network with professionals in the luxury travel sector. Engaging with others who work in similar roles can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss your experience in operations support and concierge services. Be ready to share specific examples of how you've enhanced client experiences in previous roles, as this will highlight your suitability for the position.
✨Tip Number 4
Stay updated on the latest trends in luxury travel. Showing that you are knowledgeable about current offerings and client expectations in the luxury sector can demonstrate your passion and commitment to the role.
We think you need these skills to ace Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations support and your familiarity with Amadeus. Use specific examples from your previous roles that demonstrate your attention to detail and ability to manage workloads.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the luxury travel industry and explain why you are a great fit for this role. Mention your experience with concierge services and how you can enhance the client experience.
Showcase Relevant Skills: Emphasise skills that are crucial for the role, such as communication, organisation, and problem-solving. Provide examples of how you've successfully liaised with clients or travel agents in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Showcase Your GDS Knowledge
Make sure to highlight your experience with Amadeus during the interview. Be prepared to discuss specific scenarios where you've successfully used the system to manage bookings or resolve issues.
✨Demonstrate Attention to Detail
Since this role requires a high standard of attention to detail, prepare examples that showcase your ability to manage and prioritise tasks effectively. Discuss how you ensure accuracy in documentation and booking confirmations.
✨Emphasise Your Concierge Experience
Talk about your previous roles in operations support or concierge services. Share specific instances where you went above and beyond for clients, such as arranging special requests or handling VIP bookings.
✨Prepare for Remote Work Questions
As this is a remote position, be ready to discuss your experience working independently. Highlight your communication skills and how you stay organised while managing your workload from home.
