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- Tasks: Show prospective buyers around properties and provide excellent customer service.
- Company: Knight Frank is a leading global real estate consultancy with over 27,000 people worldwide.
- Benefits: Enjoy flexible remote work options and a competitive salary.
- Why this job: Be an ambassador for a trusted brand while gaining valuable experience in real estate.
- Qualifications: Experience in client-facing roles and a full clean driving licence are required.
- Other info: This role covers the South Somerset area, offering a chance to connect with the community.
Viewing Assistant | Bath & South Somerset page is loaded
Viewing Assistant | Bath & South Somerset
Apply remote type Fully Remote locations UK – Bath – 4 Wood Street time type Part time posted on Posted Yesterday job requisition id JR100149
Who are we
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world\’s leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here .
About The Role
Covering the South Somerset area, the Viewing Assistant will be responsible for showing prospective buyers around properties, whilst delivering an outstanding level of customer service and demonstrating strong local area insights. Acting as an ambassador for our global firm, you will use a personal approach to ensure our customers have a positive, valuable and seamless experience across all aspects of the viewing process.
Responsibilities:
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Be an ambassador for your office by creating a positive first impression as the first point of contact
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Provide comprehensive and detailed feedback about viewings to the office
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Have the ability to identify clients’ needs and generate further viewings and referrals
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Communicate fully with all concerned to ensure that sales are managed in an efficient and professional manner
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Build and maintain goodwill, confidentiality and trust with prospective and existing clients at all times in order to foster the professional image of the Partnership
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Confidently share local knowledge with the office and clients
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Enhance knowledge of Knight Frank services for the purpose of cross selling to potential purchaser’s
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Attend mandatory training to support this role
Key Experience Required:
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Experience in a client facing role
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Own a car with a full clean licence
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Good understanding of the sales process
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Regular availability
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Basic IT skills
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
About Us
Your trusted partners in property.
We work responsibly in partnership to enhance people’s lives and environments.
Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world\’s leading independent real estate consultancies.
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Viewing Assistant | South Somerset (covering Bruton, Frome, Mells, and surrounding areas) employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Viewing Assistant | South Somerset (covering Bruton, Frome, Mells, and surrounding areas)
✨Tip Number 1
Familiarise yourself with the local property market in South Somerset. Understanding the unique features and selling points of properties in areas like Bruton, Frome, and Mells will help you engage effectively with potential buyers.
✨Tip Number 2
Develop your customer service skills by practising active listening and empathy. Being able to identify and respond to clients' needs will set you apart as a Viewing Assistant and enhance their overall experience.
✨Tip Number 3
Network with local real estate professionals and attend community events. Building relationships within the industry can provide valuable insights and referrals that may benefit your role as a Viewing Assistant.
✨Tip Number 4
Showcase your knowledge of Knight Frank's services during interviews or networking opportunities. Being well-versed in what the company offers will demonstrate your commitment and readiness to contribute to their success.
We think you need these skills to ace Viewing Assistant | South Somerset (covering Bruton, Frome, Mells, and surrounding areas)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Viewing Assistant. Highlight your customer service skills and local area knowledge in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in client-facing roles. Emphasise any previous work that involved showing properties or providing exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for real estate and your understanding of Knight Frank's values. Mention how you can contribute to their commitment to client centricity and building trust.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a client-facing role.
How to prepare for a job interview at Knight Frank Group
✨Showcase Your Local Knowledge
As a Viewing Assistant, you'll need to demonstrate strong insights about the local area. Research the neighbourhoods you’ll be covering, including amenities, schools, and transport links, so you can confidently answer questions and impress your interviewers.
✨Emphasise Customer Service Skills
Highlight your experience in client-facing roles and your ability to create a positive first impression. Be prepared to share examples of how you've provided excellent customer service in the past, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various situations during property viewings. Think of examples where you've successfully managed client expectations or resolved issues.
✨Demonstrate Your Passion for Real Estate
Show your enthusiasm for the real estate industry and Knight Frank's values. Discuss why you want to work with them specifically and how you align with their commitment to client-centricity and community impact.
