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- Tasks: Lead a dynamic team in property management and deliver top-notch customer service.
- Company: Join Tucker Gardner, a top-rated UK property services brand with exciting growth plans.
- Benefits: Enjoy 23 days annual leave, birthday off, pension scheme, and discounts on retail and travel.
- Why this job: Make a real impact in a supportive environment while advancing your career in property management.
- Qualifications: Experience in lettings/property management, strong communication skills, and a proactive approach are essential.
- Other info: We celebrate diversity and encourage all qualified candidates to apply, regardless of background.
The predicted salary is between 36000 - 60000 £ per year.
Job Description Are you experienced in the Lettings Industry and ready to take your career to the next level? Do you thrive on delivering exceptional customer service and want to be part of a dynamic, motivated team? Do you want to work for a company that is in The Times 26 best very big organisations to work for 2025? We have a fantastic opportunity for a Senior Property Manager to join our well-established residential lettings team in Great Shelford. Whether you\’re currently a Property Manager or a Lettings Negotiator looking to step up, this role offers the perfect platform to grow and make a real impact. What we can offer you as a Senior Property Manager: Be part of the largest UK property services brand with bold transformation plans. Join a collaborative team. Pension scheme. 23 days annual leave, plus an additional day off for your birthday. Career progression towards management opportunities. Employee Assistance Programme. Discount schemes covering retail, entertainment, travel and health. Family Friendly Leave including enhanced maternity and paternity leave. Responsibilities of a Senior Property Manager Assisting the Manager to motivate the team, inspiring colleagues to support each other to achieve individual, team and company goals. Assisting with training and coaching Property Managers within your team. Monitoring the team’s customer service Key Performance Indicators. Supporting and advising Property Managers on maintenance works, safety certification and compliance. Using your lettings knowledge and experience to help your colleagues with daily queries and assisting with more complex letting situations. You will also have a small portfolio of properties to manage, including co-ordinating repairs and maintenance, organising safety inspections, managing remedial works, consulting with landlords following regular property visits and assisting your customers with general tenancy queries. Skills required for a Senior Property Manager Proven experience in the lettings/property management industry Excellent communication and relationship-building skills A proactive and customer-focused approach Strong organisational and problem-solving abilities Initiative-taking – able to work independently whilst maintaining a role as part of our team Tucker Gardner is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. CC00593
Senior Property Manager employer: Tucker Gardner
Contact Detail:
Tucker Gardner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Manager
✨Tip Number 1
Network within the lettings industry by attending local property events or joining relevant online forums. This can help you connect with current employees at StudySmarter and gain insights into the company culture and expectations.
✨Tip Number 2
Research the latest trends in property management and lettings. Being knowledgeable about current market conditions and customer service best practices will demonstrate your commitment to the role and make you stand out during interviews.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your problem-solving abilities and customer-focused approach. Highlighting these skills will show us that you are ready to take on the responsibilities of a Senior Property Manager.
✨Tip Number 4
Familiarise yourself with the key performance indicators (KPIs) relevant to property management. Understanding how these metrics impact team success will allow you to speak confidently about how you can contribute to achieving them at StudySmarter.
We think you need these skills to ace Senior Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the lettings industry. Focus on relevant roles and responsibilities that showcase your customer service skills and property management expertise.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for property management and your desire to join a dynamic team. Mention specific experiences that demonstrate your ability to motivate and support colleagues.
Highlight Key Skills: In your application, emphasise your communication, organisational, and problem-solving skills. Provide examples of how you've successfully managed teams or handled complex letting situations.
Show Enthusiasm for the Company: Research Tucker Gardner and mention why you want to work for them specifically. Highlight their recognition as one of The Times 26 best very big organisations to work for and how you align with their values.
How to prepare for a job interview at Tucker Gardner
✨Showcase Your Experience
Be prepared to discuss your previous roles in the lettings industry. Highlight specific examples of how you've successfully managed properties or resolved tenant issues, as this will demonstrate your expertise and suitability for the Senior Property Manager position.
✨Emphasise Customer Service Skills
Since exceptional customer service is a key aspect of the role, think of instances where you went above and beyond for clients. Share these stories during the interview to illustrate your proactive and customer-focused approach.
✨Demonstrate Team Leadership
As you'll be assisting in motivating and training your team, prepare to discuss your leadership style. Think about how you've inspired colleagues in the past and be ready to share strategies that have worked for you.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
