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- Tasks: Help tenants find their dream properties and support landlords throughout the renting process.
- Company: Join KFH, London's largest property services group with over 60 branches and a £10 billion portfolio.
- Benefits: Enjoy uncapped commission, annual awards, skiing trips, and community charity events.
- Why this job: Be part of a collaborative team that values innovation and exceptional customer service.
- Qualifications: Proven experience in estate agency and outstanding communication skills are essential.
- Other info: KFH promotes diversity and inclusivity, making it a great place to grow your career.
The predicted salary is between 36000 - 60000 £ per year.
At KFH we are looking for a Senior Lettings Negotiator to join our Lettings team.
Who are we?
At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services.
We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.
What’s the role?
As a Senior Lettings Negotiator, you’ll be converting registered applicants into viewings, offer and new tenancies as well as market appraisals into instructions. You’ll deliver exceptional service to clients, build long-term relationships with landlords, to drive repeat business. It’s important for us that you lead by example, demonstrating performance and commitment that inspires others.
What can you bring to the role?
Proven experience as a lettings negotiator or assistant manager, ideally in a London-based lettings agency.
Excellent customer service and selling skills, with a reputation for delivering high standards.
Strong negotiation skills and ability to close deals.
In-depth knowledge of housing legislation and regulatory frameworks.
NFoPP Level 3 Technical Award in Residential Letting and Property Management, or similar.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Click here to see all our company benefits, including additional earning potential and discounts.
KFH. People. We get it.
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Senior Lettings Negotiator employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Negotiator
✨Tip Number 1
Network with current and former employees of KFH to gain insights into the company culture and expectations for the Senior Lettings Negotiator role. This can help you tailor your approach and demonstrate your understanding of their values during the interview.
✨Tip Number 2
Familiarise yourself with the latest trends in the London property market, especially in lettings. Being knowledgeable about current market conditions will allow you to engage in meaningful conversations during interviews and showcase your expertise.
✨Tip Number 3
Prepare examples of how you've successfully built relationships with clients and colleagues in your previous roles. Highlighting your interpersonal skills and ability to collaborate will resonate well with KFH's emphasis on teamwork and customer service.
✨Tip Number 4
Research KFH’s recent achievements and community involvement, such as their charity work with London Youth. Showing that you align with their mission and values can set you apart as a candidate who is genuinely interested in contributing to their success.
We think you need these skills to ace Senior Lettings Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Lettings Negotiator. Focus on your achievements, such as successful negotiations and customer satisfaction, to demonstrate your suitability for the senior role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property services and your ability to build relationships. Mention specific examples of how you've contributed to previous teams and how you can bring new thinking to KFH.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as negotiation, communication, and customer service. Use concrete examples to illustrate how you've successfully applied these skills in past roles.
Show Enthusiasm for the Company: Research KFH and mention what excites you about their approach to property services. Express your eagerness to contribute to their legacy and improve their operations, aligning your values with theirs.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Experience
Be prepared to discuss your previous experience as a Lettings Negotiator in detail. Highlight specific examples of how you've successfully managed applicants, conducted viewings, and negotiated offers. This will demonstrate your capability and readiness for the senior role.
✨Emphasise Customer Service Skills
Since exceptional customer service is a key focus for KFH, be ready to share instances where you went above and beyond for clients. Discuss how you build relationships with landlords and tenants, and how this has positively impacted your previous roles.
✨Demonstrate Team Collaboration
KFH values collaboration, so be sure to mention your ability to work well with colleagues. Share examples of how you've contributed to team success and supported others in achieving common goals, showcasing your teamwork skills.
✨Prepare Questions About Company Culture
Research KFH's company culture and values, and prepare thoughtful questions to ask during the interview. This shows your genuine interest in the company and helps you assess if it's the right fit for you, especially regarding their commitment to diversity and inclusion.
