Customer Satisfaction Associate

Job Description Company: Loans 2 Go Ltd Role: Customer Satisfaction Associate Salary: £32,674 to £37,944 per annum, dependent on skills and experience Duration: Permanent Location: Putney Bridge SW15 Start Date: TBC Company Overview: Loans 2 Go Limited (L2G) is an industry leader in providing alternative, affordable personal loans; we aim to give lines of credit to those who mainstream lenders have neglected. We are growing and adapting fast; with over 20 years of operation nationwide, we have helped hundreds of thousands of customers and the business has transformed from a traditional high-street lender to a multi-channel, online loan provider. We are regulated by the Financial Conduct Authority and fully compliant with our obligations under Consumer Duty. We understand the importance of providing fair and transparent products and services as the key to unlocking a prosperous future for the business. We will continue to adapt, improve, and implement changes where required to improve our people, the business, and the overall quality of our customer experience. The Role: This is an excellent opportunity for a Customer Satisfaction Associate to join a thriving business during an exciting period of growth.