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For Companies At a Glance
- Tasks: Support and maintain enterprise technologies in a dynamic, fast-paced environment.
- Company: Join Net Consulting, a leader in technology solutions, dedicated to innovation and security.
- Benefits: Enjoy competitive salary, private medical insurance, and 25 days annual leave.
- Why this job: Be part of a collaborative team, enhancing your skills while contributing to impactful projects.
- Qualifications: Experience in Level 2 infrastructure support and familiarity with Kubernetes, networking, and security tools required.
- Other info: Eligible for UK Security Check clearance; opportunities for career progression and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
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About
Net Consulting is seeking a skilled and motivated Level 2 Infrastructure Engineer to support and maintain a wide range of enterprise technologies across hybrid environments. This role is ideal for professionals with hands-on experience in container orchestration, network infrastructure, and enterprise monitoring and security tools.
About
Net Consulting is seeking a skilled and motivated Level 2 Infrastructure Engineer to support and maintain a wide range of enterprise technologies across hybrid environments. This role is ideal for professionals with hands-on experience in container orchestration, network infrastructure, and enterprise monitoring and security tools.
Based primarily at a client site in Corsham, Wiltshire with occasional travel to other customer locations. You will be responsible for supporting critical infrastructure components including Kubernetes, OpenShift, Dell servers, Cisco and Juniper networking, SAN and VDI environments, and security appliances such as Nexor data diodes and Endace packet probes.
This is a dynamic opportunity to work in a fast-paced, secure environment, contributing to the stability, performance, and security of enterprise systems. You must be eligible for UK Security Check (SC) clearance, with the potential to progress to Developed Vetting (DV) clearance.
Responsibilities
- Provide Level 2 support for infrastructure platforms including:
- Kubernetes, K3s, OpenShift, Podman, Rancher
- Dell servers, Cisco firewalls, Juniper and Cisco switches
- Brocade fabric switches, SAN storage, VMware
- SolarWinds, Endace packet probes, Gigamon, Nexor data diodes
- VDI environments
- ESXi and KVM Hypervisors
- Windows Server OS
- RedHat Enterprise Linux OS
Essential
Skills & Experience
- Proven experience in a Level 2 infrastructure or systems support role
- Hands-on experience with some of the following:
- Container platforms: Kubernetes, OpenShift, K3s, Podman, Rancher
- Networking: Cisco firewalls/switches, Juniper switches, Brocade fabrics
- Storage & Virtualisation: SAN, VMware ESXi, VDI
- Monitoring & Security: SolarWinds, Endace, Gigamon, Nexor
- Operating Systems: Windows Server, Linux
Strong troubleshooting and diagnostic skills
Familiarity with Linux and Windows server environments
Ability to work independently and collaboratively in a secure environment
Effective communication skills for liaising with Level 3 support and other stakeholders
Eligible for UK SC/DV clearance
Full UK Driving Licence
Desirable
Experience with infrastructure automation (e.g., Ansible, Terraform)
Scripting skills (e.g., Bash, PowerShell, Python)
KVM Hypervisor experience
Exposure to ITIL-based service management
Familiarity with secure environments and MOD standards
Person Specification
Integrity & Professionalism: Demonstrates honesty, ethical behaviour, and professionalism in all interactions, reflecting NCL’s commitment to transparency and trust
Customer Focus: Committed to delivering value and building long-term partnerships with clients by understanding their needs and exceeding expectations
Collaboration: Works effectively as part of a team, contributing to shared goals and supporting colleagues across departments
Adaptability: Thrives in a fast-paced, evolving environment and is able to manage changing priorities with resilience
Accountability: Takes ownership of tasks and decisions, showing initiative and responsibility in delivering high-quality outcomes
Curious and proactive in learning new technologies and staying current with cyber threats and security trends
Clear communicator, able to explain technical issues to both technical and non-technical audiences
Detail-oriented, with strong analytical and problem-solving skills
Committed to sustainability, showing awareness of environmental and social responsibility in the workplace
Health & Wellbeing Awareness: Values a positive work/life balance and contributes to a supportive and respectful working environment
Company Benefits
Competitive Salary
Workplace Benefits: Contributory Pension Scheme, Private Medical Insurance, Life Assurance, Critical Illness Cover, Health & Wellbeing
25 Days’ Annual Leave (in addition to Bank Holidays)
Performance Bonuses (Personal & Company)
Excellent Career Progression Opportunities
On-call/call-out allowance, where applicable
Nice-to-have skills
- Kubernetes
- OpenShift
- VMWare
- ESXi
- Ansible
- Terraform
- Bash
- Powershell
- Python
- Hawthorn, England
Work experience
- Build/Release
- DevOps
- Site Reliability (SRE)
Languages
- English
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Technology, Information and Internet
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2nd Line Infrastructure Engineer employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Kubernetes, OpenShift, and Cisco networking. Having hands-on experience or even personal projects showcasing these skills can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the field, especially those who work at Net Consulting or similar companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare for technical interviews by practising common troubleshooting scenarios related to infrastructure support. Being able to demonstrate your problem-solving skills in real-time will impress interviewers.
✨Tip Number 4
Showcase your adaptability and eagerness to learn new technologies during interviews. Highlight any relevant certifications or courses you've completed, especially those related to security clearance, as this role requires eligibility for UK SC/DV clearance.
We think you need these skills to ace 2nd Line Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Level 2 infrastructure support, especially with technologies mentioned in the job description like Kubernetes, OpenShift, and Cisco networking. Use specific examples to demonstrate your hands-on experience.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their needs, particularly your troubleshooting abilities and experience with enterprise monitoring tools. Be sure to convey your commitment to professionalism and customer focus.
Highlight Relevant Skills: Clearly list your technical skills that match the job requirements, such as familiarity with Linux and Windows server environments, and any scripting or automation experience. This will help you stand out as a candidate who meets their essential criteria.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a technical role.
How to prepare for a job interview at TieTalent
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with the specific technologies mentioned in the job description, such as Kubernetes, OpenShift, and Cisco networking. Be prepared to discuss your previous projects and how you tackled challenges using these tools.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've successfully troubleshot and resolved incidents in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your analytical skills and ability to work under pressure.
✨Communicate Clearly
Effective communication is key, especially when liaising with Level 3 support teams. Practice explaining complex technical issues in simple terms, as you may need to convey information to both technical and non-technical stakeholders during the interview.
✨Research the Company Culture
Understand the values and culture of Net Consulting. Be ready to discuss how your personal values align with theirs, particularly around integrity, customer focus, and collaboration. This will show that you're not just a fit for the role, but also for the company.
