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For Companies At a Glance
- Tasks: Support IT hardware and software at customer sites, ensuring top-notch service delivery.
- Company: Join SCC, Europe's largest privately-owned IT company, dedicated to innovation and exceptional customer experiences.
- Benefits: Enjoy a competitive salary, flexible benefits, hybrid working, and paid volunteering days.
- Why this job: Be part of a diverse team with opportunities for career growth and lifelong learning.
- Qualifications: Must have a full UK driving licence, CompTIA A+ certification, and excellent customer-facing skills.
- Other info: Participate in 24/7 coverage and embrace new technologies while mentoring fellow engineers.
The predicted salary is between 36000 - 60000 £ per year.
Contract Type
: Permanent
Salary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year
Hours: am – pm Monday – Friday Interview Process: -stage process
Why SCC?
Role purpose:
To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities:
Skills and experience
About You
IT Field Delivery Engineer Site employer: SCC
Contact Detail:
SCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Delivery Engineer Site
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software products mentioned in the job description. Understanding the common issues and solutions related to these technologies will help you demonstrate your expertise during the interview.
✨Tip Number 2
Highlight your customer-facing skills by preparing examples of how you've successfully resolved technical issues for clients in the past. This will show that you can maintain a professional demeanor while providing excellent service.
✨Tip Number 3
Since this role requires security clearance, be ready to discuss your background and any relevant experience that would support your application for this clearance. Being proactive about this can set you apart from other candidates.
✨Tip Number 4
Research SCC's company culture and values, especially their commitment to diversity and inclusion. Be prepared to discuss how your personal values align with theirs, as cultural fit is often a key consideration in hiring decisions.
We think you need these skills to ace IT Field Delivery Engineer Site
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of IT Field Delivery Engineer. Emphasise your technical certifications, customer service skills, and any experience with hardware and software support.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your understanding of the company's values. Mention specific examples of how you've successfully handled similar responsibilities in previous roles.
Highlight Relevant Skills: In your application, clearly outline your technical skills, such as knowledge of operating systems, telephony, and hardware maintenance. Also, mention your ability to work independently and your organisational skills.
Prepare for the Interview: If selected for an interview, be ready to discuss your previous experiences in detail. Prepare to answer questions about how you handle customer interactions and technical challenges, and think of examples that demonstrate your problem-solving abilities.
How to prepare for a job interview at SCC
✨Understand the Role Requirements
Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your skills and experiences align with the specific tasks, such as diagnosing and repairing IT hardware and software.
✨Showcase Your Customer Service Skills
As this role involves direct interaction with customers, highlight your excellent customer-facing skills. Prepare examples of past experiences where you successfully resolved customer issues or provided exceptional service.
✨Demonstrate Technical Knowledge
Be ready to discuss your technical certifications, especially CompTIA A+, and any relevant experience you have with operating systems and application support. You might be asked to solve a technical problem during the interview, so brush up on your troubleshooting skills.
✨Prepare for Security Clearance Questions
Since security clearance is a requirement for this role, be prepared to answer questions about your background and any potential issues that could affect your eligibility. Familiarise yourself with the process and express your willingness to comply with all necessary checks.
