At a Glance
- Tasks: Develop client relationships and support their e-commerce growth.
- Company: Join a leading e-commerce platform with a global presence.
- Benefits: Enjoy competitive salary, bonuses, and stock options.
- Why this job: Be part of a fast-growing company with a start-up spirit and prestigious clients.
- Qualifications: 1-3 years in Account Management or similar roles; strong analytical skills required.
- Other info: Work in vibrant London or Paris offices with an international team.
The predicted salary is between 36000 - 60000 £ per year.
THE COMPANY: LEADING PLATFORM SPECIALIZING IN E-COMMERCE
This company supports the international expansion of its clients by breaking down all barriers in e-commerce.
Why did I select this company?
My opinion as a headhunter : A role for an analytical profile capable of building win/win relationships with prestigious clients.
MISSION: DEVELOP A PORTFOLIO OF EXISTING CLIENTS BY SUPPORTING THEIR INTERNATIONAL E-COMMERCE EXPANSION
Reporting directly to the VP of Customer Success Europe, your missions will include:
YOUR PROFILE : MID MARKET CSM
Must have :
Nice to have
CONDITIONS:
Compensation based on profile and experience:
Remote work : 2 days per week
Location : Paris or London
CSM MID MARKET I Saas and e-commerce I £45-50K + £57K + 10 RSU/Y I London or Paris employer: Data Recrutement
Contact Detail:
Data Recrutement Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CSM MID MARKET I Saas and e-commerce I £45-50K + £57K + 10 RSU/Y I London or Paris
✨Tip Number 1
Familiarise yourself with the e-commerce landscape, especially in SaaS. Understanding the latest trends and challenges in this sector will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the e-commerce and SaaS industries. Attend relevant events or webinars to connect with potential colleagues and learn more about the company culture and expectations.
✨Tip Number 3
Prepare to discuss your analytical skills and how you've used them to drive client success in previous roles. Be ready with specific examples that demonstrate your ability to build strong client relationships.
✨Tip Number 4
Research the company's prestigious clients and their needs. Tailoring your approach to show how you can support these clients' international expansion will set you apart from other candidates.
We think you need these skills to ace CSM MID MARKET I Saas and e-commerce I £45-50K + £57K + 10 RSU/Y I London or Paris
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, B2B customer success, or business analysis. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your analytical skills and ability to build relationships with clients. Mention specific examples of how you've successfully developed client portfolios in the past.
Highlight Language Skills: If you speak another language, be sure to mention it in your application. This can set you apart from other candidates and is considered a nice-to-have for this position.
Showcase Your Achievements: Include quantifiable achievements in your application, such as upsell percentages or client satisfaction scores. This will help demonstrate your proven track record of performance.
How to prepare for a job interview at Data Recrutement
✨Research the Company
Before your interview, take some time to understand the company's mission, values, and recent developments. Knowing about their international expansion and client base in luxury and e-commerce will help you tailor your responses and show genuine interest.
✨Highlight Analytical Skills
Given the role's focus on developing client portfolios and generating performance reports, be prepared to discuss specific examples of how you've used analytical skills in previous roles. This could include data analysis, problem-solving, or strategic planning.
✨Demonstrate Relationship-Building Abilities
The company values strong interpersonal skills and the ability to build win/win relationships. Share stories that illustrate your success in developing trust-based relationships with clients, especially in a B2B context.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations with clients. Think about challenges you've faced in past roles and how you overcame them, particularly in relation to upselling or cross-selling opportunities.