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- Tasks: Manage and enhance the Exchange 2013 email environment for seamless communication.
- Company: Join a global leader in capital projects with diverse operations.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a fast-paced team, making a real impact on email services.
- Qualifications: Must have three years' experience with Exchange Server and strong technical skills.
- Other info: Located in Leeds, working hours are 9-5.30.
The predicted salary is between 36000 - 60000 £ per year.
Global major capital projects firm with operations across all sectors require an exchange / messaging specialist to assist in the management of the technical aspects of the Exchange 2013 environment, which includes email delivery, security and database management.Industry – Capital ProjeectsJob Location – 423 Kirkstall Road, LeedsWork Hours – 9-5.30Education Requirements – NAResponsibilitiesYou will be responsible for the delivery and performance of the email service to desktop and mobile devices. The ideal candidate will have experience in delivering an efficient email service across a multi-site email environment.Principle Duties, Responsibilities & Accountabilities:
- Daily monitoring – DAG status, message queues, service performance and interruptions, back-ups etc.
- Maintenance – undertaking patch management, volume and database management, proactive service performance management etc.
- Mail routing – internal and external SMTP routing, managing the external mail hygiene service etc.
- Service enhancements – archiving, system integrations etc.
- Governance – policies and process improvements, eDiscovery/DLP etc.
- Documentation – processes, procedures and standards; end user reference guides, FAQs and eLearning.Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities)
SkillsCore Technical Experience (Mandatory):Excellent knowledge of Exchange Server (2010/2013), Database Availability Groups, Active Directory, Internet email platforms, networking protocols and PowerShell.Minimum of three years’ experience in delivering Microsoft Exchange 2010/13 to desktop and mobile devices in a multi-site business.Experience Requirements
- Group Policy
- Virtual Server experience (VMWare)
- PowerShell scripting
- Experience of communication, documentation and business writing in EnglishCore Behavioural Skills:
- Confident individual with good interpersonal skills, able to deal with people at all levels and communicate to users in a clear, non-technical language
- Team-player
- Analytically minded, able to break down and understand information
- Must be comfortable with working in a fast-moving, dynamic environment
- Strongly customer-focused, used to providing support to demanding users
- Good organisational skills, used to managing and prioritising own workload
- Ability to report on progress, timescales, outstanding and completed activities
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Exchange Messaging Support Specialist - REF 724 employer: Interface Recruitment UK
Contact Detail:
Interface Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exchange Messaging Support Specialist - REF 724
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Exchange Server 2010/2013 and PowerShell. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Network with professionals in the field of Exchange messaging support. Attend industry meetups or online forums where you can connect with others who work in similar roles. This could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills by thinking of examples from your past experiences where you successfully managed email service issues or improved performance. Be ready to discuss these scenarios in detail.
✨Tip Number 4
Showcase your customer service skills by preparing to discuss how you've effectively communicated technical information to non-technical users. This is crucial for the role, so having clear examples will help you stand out.
We think you need these skills to ace Exchange Messaging Support Specialist - REF 724
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Exchange Server, particularly versions 2010 and 2013. Include specific examples of how you've managed email services in a multi-site environment.
Craft a Strong Cover Letter: In your cover letter, emphasise your technical skills and experience with database management, service performance, and email routing. Mention your ability to communicate complex information clearly to non-technical users.
Showcase Relevant Experience: When detailing your work history, focus on roles where you monitored service performance, managed patch updates, or improved email service delivery. Use metrics to demonstrate your impact where possible.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Interface Recruitment UK
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Exchange Server 2010/2013 and any relevant technical skills. Be prepared to discuss specific scenarios where you've successfully managed email delivery, security, and database management.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled issues in a fast-paced environment. Discuss your approach to monitoring service performance and how you’ve resolved interruptions or backlogs in the past.
✨Communicate Clearly and Effectively
Since the role requires clear communication with users at all levels, practice explaining complex technical concepts in simple terms. This will show your ability to bridge the gap between technical and non-technical stakeholders.
✨Emphasise Teamwork and Customer Focus
Be ready to share experiences that demonstrate your ability to work collaboratively in a team and your commitment to providing excellent customer support. Highlight any instances where you’ve gone above and beyond for users.
