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For Companies At a Glance
- Tasks: Manage day-to-day operations of serviced offices and ensure facilities meet expectations.
- Company: Evelyn Partners is a leading UK wealth management firm focused on personalised financial advice.
- Benefits: Enjoy competitive salary, private medical insurance, hybrid working, and generous holiday packages.
- Why this job: Join a passionate team, make impactful decisions, and enhance your project management skills.
- Qualifications: Experience in facilities management and contract management is essential; strong communication skills required.
- Other info: Diversity and inclusion are core values; adjustments can be made for applicants' needs.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Company Description
Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what\’s next. Our success hinges on our people and that\’s our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose – placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We\’re here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals.
Job Description
What will you be doing?
We\’re seeking a talented Serviced Office Property Manager to join our team. This is a diverse role, responsible for regional facilities management and the property management side, and offers scope to support the Head of Property with a variety of projects and travel to all of our 25 office locations.
You will provide Property & Facilities Management across the estate focusing on operational management of all serviced offices ensuring that the facilities services being provided by the landlord or directly within Evelyn Partners are in line with expectations.
You will ensure relationship management with landlords, third parties and stakeholders, attending tenant meetings and aligning all activities through the help centre so that there is fully tracked process that aligns to either general help or one-off delivery.
A proactive approach is necessary to ensure delivery of the business and stakeholder requirements and any issues are swiftly and effectively resolved.
As Serviced Office Property Manager, your responsibilities will include among others
• Acting as the main point of contact and management for day-to-day operations relating to all serviced offices across Evelyn Partners portfolio
• Ensure the serviced office provider is adhering to provision of the services as per the contractual arrangements and the standards are being maintained at all times
• Visit each office on a minimum 6 monthly basis; duties to include meeting with key stakeholder and serviced office providers and identifying any areas for improvement or issues that requiring remediation
• Manage and review all helpdesk requests relating to serviced offices to ensure all facilities services operate in accordance with agreed SLAs, and that tickets are actively closed out by the appropriate service provider and comms are effectively fed back to the stakeholders. Unresolved or ongoing issues should be escalated to the Head of Property
• Attend regular tenant meetings and monitor service charge spend on a quarterly basis, working with landlords to ensure costs are effectively controlled and ensure service charge budgets and reconciliations are received in a timely manner and variances are reported to Head of Property
• There is scope within the role to assist the Head of Property:
- Research for future property moves
- Assisting with the due diligence process for mergers and acquisitions
- Assist with the project team on handover from integration to BAU
Qualifications
Skills and Experience
To be successful in this role, you should
• Previous experience with general Facilities management, commercial and corporate real estate is essential
• Demonstrable experience of contract management, with a good understanding of service charges and managing service charge budgets
• Experience of helpdesk management and project management
• Experience of Health, Safety and Environmental Legislation within the workplace
• Excellent communicator with internal and external stakeholders, sympathetic to frustrations facilities issues can cause and a can do attitude able to assist with a range of issues
• Teamwork, leadership skills and line management experience
Additional Information
As a colleague here at Evelyn Partners, you will have access to benefits that include:
- Competitive salary
- Private medical insurance
- Life assurance
- Pension contribution
- Hybrid working model (role dependant)
- Generous holiday package
- Option to purchase additional holiday
- Shared parental leave
We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we\’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.
We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.
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Serviced Office Property Manager employer: Evelyn Partners
Contact Detail:
Evelyn Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Serviced Office Property Manager
✨Tip Number 1
Familiarise yourself with the specific facilities management practices and standards that Evelyn Partners adheres to. Understanding their operational expectations will help you demonstrate your alignment with their values during interviews.
✨Tip Number 2
Network with professionals in the property management sector, especially those who have experience with serviced offices. This can provide you with insights into industry trends and challenges that you can discuss in your conversations with the hiring team.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of examples where you've successfully managed facilities issues or improved service delivery. Being able to articulate these experiences will set you apart as a proactive candidate.
✨Tip Number 4
Research Evelyn Partners' recent projects or initiatives related to property management. Showing that you are informed about their current operations and future goals can demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Serviced Office Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and property management. Use specific examples that demonstrate your ability to manage relationships with landlords and stakeholders, as well as your experience with service charge budgets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job description, particularly your experience in contract management and helpdesk management. Show that you understand the importance of operational management in serviced offices.
Highlight Relevant Skills: When filling out your application, emphasise your communication skills and your proactive approach to problem-solving. Mention any experience you have with health, safety, and environmental legislation, as this is crucial for the role.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Evelyn Partners
✨Know the Company Inside Out
Before your interview, take some time to research Evelyn Partners thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Your Facilities Management Experience
Be prepared to discuss your previous experience in facilities management and how it relates to the role. Highlight specific examples where you've successfully managed contracts, budgets, or resolved issues, as this will showcase your suitability for the position.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready for your interviewers can set you apart. Ask about the challenges they face in property management or how they measure success in this role. This shows that you're proactive and engaged.
✨Showcase Your Communication Skills
As a Serviced Office Property Manager, you'll need to communicate effectively with various stakeholders. During the interview, demonstrate your communication skills by articulating your thoughts clearly and listening actively to the interviewers' questions.
