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- Tasks: Assist customers at checkouts and kiosks, ensuring a top-notch shopping experience.
- Company: Join Sainsbury's, a community-focused retailer passionate about quality food and service.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Be part of a dynamic team, learn new skills, and make a real impact in your community.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible hours and opportunities for career progression in an inclusive environment.
1 week ago Be among the first 25 applicants
Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.
- You must be above the school-leaver age in your country School leaving age – GOV.UK
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.
Eligibility:
- You must be above the school-leaver age in your country School leaving age – GOV.UK
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
What you’ll be doing:
- Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
- Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
- Build great knowledge about our products, services and promotions to help provide recommendations
- Dealing with complaints, refunds, shelf tickets and advertising
- Working flexibly across the store as needed
What makes a great Sainsbury’s Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Takes responsibility for owning tasks and uses initiative to solve problems
- Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Comfortable in learning to use new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Services Assistant employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered at Sainsbury's. Being knowledgeable about what you’ll be selling can help you stand out during the interview, as it shows your enthusiasm and readiness to assist customers.
✨Tip Number 2
Demonstrate your ability to work in a fast-paced environment by sharing relevant experiences. Think of times when you successfully managed multiple tasks or handled customer queries efficiently, as this will resonate well with the role.
✨Tip Number 3
Showcase your teamwork skills. Since the role requires working closely with colleagues, be prepared to discuss how you’ve collaborated effectively in previous jobs or group settings, highlighting your flexibility and support for others.
✨Tip Number 4
Prepare to discuss your problem-solving abilities. Think of examples where you’ve dealt with customer complaints or challenges, and explain how you resolved them. This will demonstrate your initiative and commitment to providing excellent service.
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Services Assistant does. Highlight key responsibilities and skills required, such as customer service, teamwork, and flexibility.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences in fast-paced environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you can contribute to providing an excellent shopping experience for customers.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for the role.
How to prepare for a job interview at Sainsbury's
✨Show Your Passion for Food
Since food is at the heart of the company, express your enthusiasm for it during the interview. Share any relevant experiences or interests that highlight your passion for food and customer service.
✨Demonstrate Team Spirit
The role requires working in a fast-paced environment as part of a team. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles or situations.
✨Be Ready for Problem-Solving Scenarios
You may be asked how you would handle specific customer complaints or challenges. Think of examples where you've used your initiative to solve problems and ensure a positive outcome.
✨Familiarise Yourself with Digital Tools
As the role involves using digital tools and technology, show your willingness to learn and adapt. Mention any experience you have with similar systems or your eagerness to pick up new skills quickly.
