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- Tasks: Drive routes and service healthcare facilities while ensuring customer satisfaction.
- Company: Join phs, a leader in healthcare services dedicated to customer care.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for growth.
- Why this job: Make a real impact in healthcare while developing valuable skills in a supportive environment.
- Qualifications: Patience, strong communication skills, and a willingness to learn are essential.
- Other info: Ideal for those who enjoy driving and working independently.
The predicted salary is between 36000 - 60000 £ per year.
Healthcare Service Technician As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy and ensure they remain our customers! As a Service Technicianin our Healthcare division, your time will be split. Half your time will be spent driving prearranged routes to our customers locations (We have a system that works out the most efficient route based on our customer service times). The other half of your time will be spent collecting waste from and servicing products in our customers premises. A day in the life of a Service Technician at phs will involve; Driving to our customers on your allocated route. Emptying Euro Bins containing offensive waste Collecting Pharmaceutical waste, Hazardous waste, and Sharps containers. Supporting Covid testing stations by collecting sealed waste Replacing, emptying other products within our customers Healthcare facilities. Completing hazardous Consignment notes/Transfer notes. Returning to your allocated depot every day to empty the waste from the vehicle that was collected. The ideal candidate for a Service Technician role at phs will: Have the patience to travel between our customers during busy times (Traffic issues are an unavoidable part of this job) Be able to wor…
Healthcare Service Technician employer: phs Group Careers
Contact Detail:
phs Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Service Technician
✨Tip Number 1
Familiarize yourself with the healthcare waste management regulations and best practices. This knowledge will not only help you in your role but also impress us during the interview.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully handled challenging situations in the past. We value technicians who can maintain a positive relationship with our customers.
✨Tip Number 3
Practice your time management skills, as this role requires efficient route planning and punctuality. Being able to discuss how you manage your time effectively will set you apart from other candidates.
✨Tip Number 4
Show your commitment to safety and compliance. Be ready to talk about any relevant training or certifications you have that relate to handling hazardous materials or waste management.
We think you need these skills to ace Healthcare Service Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Healthcare Service Technician position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or waste management. Mention specific examples that demonstrate your ability to handle the responsibilities outlined in the job description.
Showcase Your Skills: Clearly outline your customer service skills and any technical abilities relevant to the role. Use bullet points to make these stand out and ensure they align with what phs is looking for in a candidate.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at phs Group Careers
✨Showcase Your Customer Service Skills
Since you'll be the face of the company, it's crucial to demonstrate your excellent customer service skills during the interview. Share specific examples from your past experiences where you successfully handled customer interactions, resolved issues, or went above and beyond to ensure customer satisfaction.
✨Familiarize Yourself with Waste Management Procedures
Understanding the types of waste you'll be handling is essential. Research the different categories of waste mentioned in the job description, such as pharmaceutical waste and sharps containers. Being knowledgeable about these topics will show your commitment to safety and compliance.
✨Prepare for Route Management Questions
Since a significant part of the role involves driving prearranged routes, be ready to discuss how you would manage your time effectively while on the road. Think about strategies for dealing with traffic and ensuring timely service to customers, and be prepared to share your thoughts on optimizing routes.
✨Demonstrate Your Attention to Detail
Completing hazardous consignment notes and transfer notes requires a keen eye for detail. During the interview, emphasize your organizational skills and attention to detail by discussing any relevant experiences where accuracy was critical. This will reassure the interviewer that you can handle the responsibilities of the role.
