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- Tasks: Accelerate sales cycles and serve as a Miro product expert, bridging technical and business needs.
- Company: Miro is a global visual workspace for innovation, empowering teams to collaborate effectively.
- Benefits: Enjoy competitive equity, health insurance, free lunch, wellbeing benefits, and a learning allowance.
- Why this job: Join a diverse team that values collaboration and innovation, making a real impact on customer success.
- Qualifications: 5+ years in a technical role, fluent in English and German, with strong communication skills.
- Other info: Opportunity to work in a supportive environment that embraces diversity and fosters growth.
The predicted salary is between 36000 - 60000 £ per year.
We are the Solution Engineers at Miro and exist for 5 years now. We play a critical role in bridging the gap between technical innovation and business needs, delivering tailored solutions that drive our customer success.We are Miro problem-solvers, create high impact and high-value solutions for anything Innovation and Collaboration and are looking forward to getting to know you!
About the Role
In this role, you will have a unique opportunity to accelerate sales cycles and serve as a Miro product expert. You will serve as an important link between the Go-To-Market and the Product/Engineering parts of the company and will be a key partner to Sales, Customer Success, and Partnerships teams in shaping how our customers use the product and how our product evolves with the customers’ needs.
What you’ll do
- Partner with Account Executives to understand customer’s current challenges, requirements, and business objectives for the Commercial business segment (400 – 2000 employees)
- Present demos and create reusable assets (videos, talk tracks, best practices) to ensure efficiency and continuously improve customer experience
- Lead Proof Of Concepts where necessary to help customers validate technical requirements
- Answer customer questions about technical topics (integrations, single-sign-on/SSO, data governance, and platform)
- Communicate customer needs and product feedback to Miro’s product management, engineering, marketing, and sales teams
What you’ll need
- 5+ years experience in a technical or customer facing role, 2+ years in pre-sales solutions engineering or solutions consulting
- Technical degree or applicable certifications (software development, pre-sales academy, agile, AD/SSO)
- Excellent written and verbal communication skills in English and German with an interest in delivering compelling presentations and demonstrations
- Additional EMEA languages of advantage
- Ability to simplify technical concepts for non-technical audiences
- Strong critical thinking and problem-solving skills
- Desire to continuously improve and seek feedback
- Ability to prioritize and learn fast and adapt to a constantly evolving product
- Understanding of value selling
- Nice to have — knowledge or experience working with Miro or other SaaS enterprise collaboration or content management tools. Familiarity with REST APIs/Web SDK
What\’s in it for you
- Competitive equity package
- Health insurance for you and your family
- Lunch, snacks and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Opportunity to work for a globally diverse team
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform\’s infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Apply for Scaled Solution Engineer (German speaker)
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At Miro, we\’re committed to building a diverse and inclusive workplace where everyone can thrive. Your unique perspectives empower us to innovate and drive positive change.
While we\’re eager to learn more about the rich diversity of our candidates, your privacy is paramount. Participation in this questionnaire is completely optional, and any information you provide will be de-identified and analyzed in aggregate form, ensuring it cannot be used to identify you personally.
The insights gained will directly contribute to our broader inclusion strategy, helping us to identify opportunities for enhancing representation and fostering an environment where all talent can succeed. Rest assured, your responses will not influence your application and will be kept strictly confidential.
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Please note, if you continue in the interview process or are hired and wish to disclose any demographic information for which you would need to be accommodated, you will need to make this disclosure again separately, as the information provided here will not be linked to your identity.
Prepare yourself to go beyond
Here are some helpful tips to ensure you have all the correct information throughout our hiring process.
A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.
02. Hiring Manager
The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.
03. Skill Assesment
An interactive presentation to see your skills in action, based around a particular case study or business problem.
04. Meet the Team
Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro\’s values and culture.
Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro.
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Scaled Solution Engineer (German-speaking) employer: Miro Group
Contact Detail:
Miro Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scaled Solution Engineer (German-speaking)
✨Tip Number 1
Familiarise yourself with Miro's platform and its features. Understanding how Miro enhances collaboration and innovation will allow you to speak confidently about the product during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your technical knowledge, especially around integrations, SSO, and REST APIs. Being able to simplify these concepts for non-technical audiences will be crucial in your role as a Scaled Solution Engineer.
✨Tip Number 3
Prepare to discuss your previous experiences in pre-sales or solutions engineering. Highlight specific examples where you've successfully bridged the gap between technical teams and customers, showcasing your problem-solving skills.
✨Tip Number 4
Network with current Miro employees or join relevant online communities. Engaging with others who work at Miro can provide valuable insights into the company culture and expectations, helping you tailor your approach during the interview process.
We think you need these skills to ace Scaled Solution Engineer (German-speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical or customer-facing roles, especially in pre-sales solutions engineering. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Miro and the Scaled Solution Engineer position. Discuss how your skills align with their needs, particularly your ability to simplify technical concepts for non-technical audiences.
Showcase Your Language Skills: Since this role requires excellent communication skills in both English and German, be sure to highlight your proficiency in these languages. Provide examples of how you've used these skills in previous roles.
Prepare for Questions: Anticipate questions related to your problem-solving abilities and experience with SaaS tools. Be ready to discuss specific examples where you successfully addressed customer challenges or improved processes.
How to prepare for a job interview at Miro Group
✨Understand Miro's Product and Culture
Before the interview, take some time to explore Miro's platform and understand its features. Familiarise yourself with their mission and values, as this will help you align your answers with what they are looking for in a candidate.
✨Prepare for Technical Questions
Given the technical nature of the role, be ready to discuss integrations, SSO, and data governance. Brush up on relevant technical concepts and think of examples from your past experience where you've successfully navigated similar challenges.
✨Showcase Your Problem-Solving Skills
Miro values critical thinking and problem-solving abilities. Prepare to discuss specific instances where you've identified a problem, proposed a solution, and implemented it effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Communication Skills
As a Scaled Solution Engineer, you'll need to communicate complex ideas clearly. Practice explaining technical concepts in simple terms, and be prepared to present a demo or case study during the interview to showcase your presentation skills.
