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- Tasks: Lead client relationships and oversee campaign delivery while mentoring your team.
- Company: Join N2O, an award-winning creative agency trusted by top global brands.
- Benefits: Enjoy hybrid working, generous leave, health perks, and a vibrant office environment.
- Why this job: Be part of a fast-paced culture that values innovation and client success.
- Qualifications: 4+ years in managerial roles with strong client relationship skills required.
- Other info: Opportunities for travel and professional growth in a dynamic setting.
The predicted salary is between 42000 - 84000 £ per year.
N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing.
Trusted by some of the world\’s most successful brands, N2O specialises in crafting insight-driven, relevant, engaging, and measurable campaigns that deliver results at home, in-store, out-of-home, and online.
Our headquarters is in Maidenhead, with additional sites in Welwyn Garden City, Hook, and Bedford.
The Senior Account Director will oversee client relationships, ensuring satisfaction and growth through successful campaign delivery. Responsibilities include managing a portfolio of campaigns, leading a team, and mentoring Account Directors & Campaign Managers. This role requires strong stakeholder management as well as collaboration with internal departments. It is fast-paced and requires significant travel during busy periods to attend events. Attention to detail is crucial for maintaining high-quality execution of events. You will also seek new business opportunities to exceed revenue goals and expand service offerings while leading pitches and submissions.
Essential Accountabilities:
Client Relations
- Partner with customers to understand business needs
- Understand category-specific landscapes and trends
- Establish partnerships with key customers
- Respond to client briefs with clear project plans
Strategic and Tactical Planning
- Lead accounts strategically, driving innovation and leadership
- Manage projects from brief to execution
- Champion client service to maintain profitable accounts
- Oversee campaign delivery, managing timelines and costs
- Analyse campaigns and agency performance post-campaign
Commercial Acumen
- Achieve/exceed quarterly account targets
- Prepare financial forecasts for strategic planning
- Provide financial leadership and mentorship to Campaign Managers
- Meet KPIs within agreed margin targets
Interpersonal / Leadership Skills
- Collaborate positively with the Brand Experience Director and department heads
- Manage team and client expectations for a productive environment
Requirements
- 4+ years in managerial roles within experiential agencies focusing on FMCG/retail/food/health & beauty brands
- Strong client relationship management skills and strategic partnership development
- Exceptional client services with a successful business growth track record in fast-paced settings
- Solid financial acumen for budget management and P&L oversight
- Excellent communication, multitasking, and prioritization abilities under deadlines
- Deep understanding of managing experiential and integrated brand campaigns across design, production, logistics, and staffing
Benefits
- Salary up to £50 k to £70k (DOE) gross per annum
- Hybrid working opportunities – 3 days in the office and 2 days working from home.
- 23 days annual leave plus bank holidays increasing each completed year to 30
- Flex buy/ sell holiday scheme
- Life Assurance
- Employee Assistance and Wellbeing Programmes
- Digital 24/7 GP Service available from Day 1
- Free private medical and dental healthcare after 2 years of service.
- Salary Sacrifice pension / cycle to work and car lease schemes
- Season Ticket Loans
- Retail Discount Scheme
- Our Head Office location has multiple perks including a free onsite gym, free breakfasts, calendar of wellbeing events, free parking, and an onsite cafe
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Senior Account Director employer: N2O
Contact Detail:
N2O Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Director
✨Tip Number 1
Network with professionals in the experiential marketing industry. Attend relevant events and conferences where you can meet potential colleagues or clients. Building these connections can give you insights into the company culture and expectations at N2O.
✨Tip Number 2
Familiarise yourself with N2O's recent campaigns and case studies. Understanding their approach to brand experiences will help you speak knowledgeably about how you can contribute to their success during interviews.
✨Tip Number 3
Demonstrate your leadership skills by sharing specific examples of how you've successfully managed teams and client relationships in the past. Highlighting your experience in mentoring others will resonate well with the responsibilities of the Senior Account Director role.
✨Tip Number 4
Prepare to discuss your financial acumen in detail. Be ready to explain how you've managed budgets and achieved revenue targets in previous roles, as this is a crucial aspect of the position at N2O.
We think you need these skills to ace Senior Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing client relationships and leading teams, particularly in the FMCG, retail, or experiential sectors. Use specific examples that demonstrate your success in driving campaign delivery and achieving business growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for brand marketing and your understanding of N2O's mission. Highlight your strategic planning skills and how you can contribute to their innovative campaigns. Be sure to mention your experience with stakeholder management and financial oversight.
Showcase Your Achievements: When detailing your past roles, focus on quantifiable achievements. For instance, mention any revenue targets you exceeded or successful campaigns you led. This will help demonstrate your commercial acumen and ability to drive results.
Prepare for Interviews: If invited for an interview, be ready to discuss your approach to client relations and project management. Prepare examples of how you've navigated challenges in fast-paced environments and how you foster collaboration within teams. Research N2O's recent campaigns to show your interest and knowledge about the company.
How to prepare for a job interview at N2O
✨Understand the Company and Its Clients
Before your interview, take the time to research N2O and its key clients. Familiarise yourself with their recent campaigns and understand the brand's values. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Senior Account Director, you'll be expected to lead teams and manage client relationships. Prepare examples from your past experiences where you've successfully led a team or managed a challenging client situation. Highlight your ability to mentor others and drive results.
✨Demonstrate Financial Acumen
Given the role's emphasis on budget management and financial leadership, be ready to discuss your experience with P&L oversight and financial forecasting. Bring specific examples of how you've achieved or exceeded financial targets in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think about potential challenges you might face in this role and how you would address them. This will show your proactive approach and readiness for the fast-paced environment at N2O.
