Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Become a qualified Driver Installer, delivering and installing products at customers' homes.
- Company: Join John Lewis, a brand known for exceptional customer service and quality products.
- Benefits: Earn £13.92 per hour with a supportive 12-month training program.
- Why this job: Enjoy hands-on work, build customer relationships, and be part of a respected team.
- Qualifications: Must be 18+ and eager to learn; no prior experience needed.
- Other info: Work in a dynamic environment with opportunities for growth and development.
About the role As a Driver Trainee Installer, you will be supported through our 12-month trainee programme to become a fully qualified John Lewis Customer Delivery Installer with a C1 driving licence. Once you\’re fully trained, you\’ll have the unique opportunity of bringing our distinctive John Lewis service right to our customers\’ door and installing the products they love into their homes (such as furniture, large electrical appliances, sound systems and TV sets) as part of a 2-person delivery crew. The Expected starting salary for this role: £13.92, hourly. Due to its nature, you need to be 18-years or older to work in this role. Key Responsibilities Once qualified, your day will see you start at the delivery hub you are based before heading out on route. You\’ll: – Be an ambassador for the John Lewis brand with great customer service as your number one priority. – Help load up your lorry with the days deliveries working alongside the warehouse team. – Demonstrate great respect and courtesy for the customer\’s home and handle unexpected situations to find the best possible solution for your customers. – Installing products efficiently and quickly for our customers and demonstrating how they work once installed. – Keeping up to date with new products and technologies to help you perform your role at your best. – Maintaining a safe working environment. Essential skills/exper…
Driver Trainee, Customer Delivery Hub employer: John Lewis Careers
Contact Detail:
John Lewis Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver Trainee, Customer Delivery Hub
✨Tip Number 1
Familiarize yourself with the John Lewis brand and its values. Understanding what makes their customer service unique will help you stand out as a candidate who aligns with their mission.
✨Tip Number 2
Gain some experience in customer service or delivery roles, even if it's informal. This will not only enhance your resume but also give you practical examples to discuss during interviews.
✨Tip Number 3
Practice your communication skills. As a Driver Trainee Installer, you'll need to interact with customers regularly, so being able to convey information clearly and courteously is essential.
✨Tip Number 4
Be prepared to demonstrate your problem-solving abilities. Think of scenarios where you had to handle unexpected situations and be ready to share these experiences during your interview.
We think you need these skills to ace Driver Trainee, Customer Delivery Hub
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Driver Trainee position. Understand the key responsibilities and essential skills required, as this will help you tailor your application to highlight relevant experiences.
Highlight Customer Service Skills: Since customer service is a top priority for John Lewis, make sure to emphasize any previous experience you have in customer-facing roles. Use specific examples to demonstrate how you've provided excellent service in the past.
Showcase Problem-Solving Abilities: The role involves handling unexpected situations. Include examples in your application that showcase your ability to think on your feet and find effective solutions to challenges.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and experiences that align with the job description. Use keywords from the job posting to ensure your application stands out to recruiters.
How to prepare for a job interview at John Lewis Careers
✨Show Your Customer Service Skills
As a Driver Trainee Installer, you'll be the face of the John Lewis brand. Make sure to highlight any previous customer service experience during your interview. Share specific examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Problem-Solving Abilities
The role involves handling unexpected situations. Prepare to discuss scenarios where you've successfully resolved issues or adapted to challenges. This will show your potential employer that you can think on your feet and find solutions.
✨Familiarize Yourself with Products
Since you'll be installing various products, it's beneficial to have some knowledge about them. Research common furniture and electrical appliances that John Lewis offers. This will demonstrate your enthusiasm for the role and your commitment to learning.
✨Emphasize Teamwork
You'll be working as part of a 2-person delivery crew, so it's important to showcase your ability to work well with others. Share experiences where you've collaborated effectively with teammates to achieve a common goal.
