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- Tasks: Lead agile transformation and coach teams to enhance performance and collaboration.
- Company: Join BT, a leader in connecting people and technology for positive change.
- Benefits: Enjoy flexible working, generous leave, and world-class training opportunities.
- Why this job: Be part of a culture that champions diversity, innovation, and continuous learning.
- Qualifications: Experience in Agile methodologies and strong stakeholder management skills required.
- Other info: Open to flexible working arrangements and committed to inclusivity.
The predicted salary is between 48000 - 72000 £ per year.
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Agile Coach, People & Culture
Posting Date: 17 Jul 2025
Function: HR
Unit: People & Culture
Location:
UK Wide, United Kingdom
Job Title: Agile Coach, People & Culture
Location:London, Birmingham, Bristol, Manchester
**6-Months FTC**
Join BT as an Agile Coach, People & Culture
About People and Culture Team
The BT People and Culture team is dedicated to fostering an inclusive, innovative, and engaging work environment where every employee can thrive. We focus on attracting, developing, and retaining top talent, ensuring that our workforce is equipped with the skills and support needed to drive our business forward. By championing diversity & wellbeing, promoting continuous learning, and being focused on delivering value for our organisation, we create a culture that empowers our people to deliver exceptional results for our customers and communities. Aligned with BT\’s vision to \”connect for good,\” we amplify the power of people and technology to help solve some of the UK’s biggest challenges and build meaningful connections.
The Agile Coach, People & Culture plays a pivotal role in embedding Agile fundamentals across the P&C organisation, ensuring squads and cross-functional value streams operate efficiently and deliver maximum impact. By fostering a culture of continuous learning and improvement, the Agile Coach helps drive a lean, streamlined, and digitally-enabled P&C function that is customer-oriented, adaptive, and future-ready.
As an Agile Coach, you will drive agile transformation by directing the adoption of agile methodologies, fundamentals and frameworks across business P&C teams, CoEs and HRS teams. You will coach and mentor cross-functional agile P&C teams that are delivering work as part of the P&C portfolio, fostering best-practice, self-organisation and high performance while championing continuous improvement and establishing a performance-driven culture.
You will develop and implement Agile governance frameworks, standards and HR capabilities, ensuring consistency and scalability across the P&C functions. A key part of the role will be building and leveraging strong relationships with key stakeholders, acting as a key adviser to share insights and recommendations, foster collaboration, growth mindset and to embed Agile ways of working across teams.
You will develop, identify and monitor Agile metrics to assess team health, identify performance gaps and drive improvements, while continuously refines Agile processes, methodologies, and tools to align with evolving business and HR needs.
Skills and Experience You’ll Need:
- Business (and HR) acumen and Agile Expertise: Knowledgeable in business strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.g. business KPIs, business cases) and able to translate into local strategic priorities and Agile organisational development. Deep knowledge of Agile methodologies, frameworks (Agile HR, Scrum, Kanban, SAFe, LeSS, Tribe model, and Agile delivery models.)
- Value stream mapping and Change management:Ability to modify portfolio structure and process based on HR value streams and Operating model changes. Able to define, adapt, and help the organisation adopt processes stepwise. Succeeding with this is more about people and change, than about templates and governance.
- Stakeholder Management: Ability to influence, collaborate, and communicate effectively with cross-functional teams and senior managers. To excite people around what can/ will be created, to clearly manage expectations and explain what actions we need people to take and when.
- Coaching & Mentoring: Strong ability to guide teams and individuals in Agile adoption and performance improvement and strong facilitation skills.
- Systems Thinking and Data Driven Approach: Ability to view challenges holistically and implement scalable Agile solutions. Structured problem-solving and decision-making based on Agile KPIs and team performance metrics.
- 10% on target bonus
- From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
- Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
- 25 days annual leave (not including bank holidays), increasing with service
- 24/7 private virtual GP appointments for UK colleagues
- 2 weeks carer’s leave
- World-class training and development opportunities
- Option to join BT Shares Saving schemes
A Few Points To Note:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We\’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you\’re excited about this role but your past experience doesn\’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.
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Agile Coach, People & Culture employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agile Coach, People & Culture
✨Tip Number 1
Familiarise yourself with Agile methodologies and frameworks mentioned in the job description, such as Scrum, Kanban, and SAFe. Being able to discuss these concepts confidently during your interactions will demonstrate your expertise and passion for Agile practices.
✨Tip Number 2
Network with current or former employees of BT, especially those in the People & Culture team. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during interviews.
✨Tip Number 3
Prepare specific examples of how you've successfully implemented Agile practices in previous roles. Highlighting your coaching and mentoring experiences will showcase your ability to drive transformation and foster a performance-driven culture.
✨Tip Number 4
Stay updated on the latest trends in HR and Agile methodologies. Demonstrating your commitment to continuous learning and improvement will resonate well with BT's focus on fostering an innovative and engaging work environment.
We think you need these skills to ace Agile Coach, People & Culture
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Agile Coach position. Familiarise yourself with Agile methodologies and how they apply to People & Culture.
Tailor Your CV: Customise your CV to highlight relevant experience in Agile coaching, stakeholder management, and change management. Use specific examples that demonstrate your ability to foster a culture of continuous improvement and high performance.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences directly to the job description. Emphasise your knowledge of Agile frameworks and your ability to influence and collaborate with cross-functional teams.
Showcase Your Soft Skills: In your application, don't forget to highlight your soft skills such as coaching, mentoring, and communication. These are crucial for the Agile Coach role and can set you apart from other candidates.
How to prepare for a job interview at BT Group
✨Understand Agile Methodologies
Make sure you have a solid grasp of various Agile methodologies such as Scrum, Kanban, and SAFe. Be prepared to discuss how you've applied these frameworks in previous roles and how they can benefit the People & Culture team.
✨Showcase Stakeholder Management Skills
Highlight your experience in influencing and collaborating with cross-functional teams. Prepare examples of how you've effectively communicated with senior managers and managed expectations in past projects.
✨Demonstrate Coaching Experience
Be ready to share specific instances where you've coached teams or individuals in Agile practices. Discuss your approach to mentoring and how you've helped others improve their performance and adopt Agile principles.
✨Prepare for Change Management Discussions
Since change management is crucial for this role, think about times when you've successfully navigated organisational changes. Be prepared to explain how you adapted processes and engaged people during transitions.
