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- Tasks: Join us as a Business & Systems Analyst, analysing Dynamics solutions and supporting business readiness.
- Company: Cifas is a leading fraud prevention organisation dedicated to fighting fraud and protecting businesses.
- Benefits: Enjoy remote work, generous leave, private healthcare, and personal growth opportunities.
- Why this job: Make a real impact in fraud prevention while working in a supportive and innovative environment.
- Qualifications: Degree or relevant experience in business analysis, with strong skills in Dynamics and data management.
- Other info: We promote diversity and inclusion, and have been recognised as one of the best companies to work for.
The predicted salary is between 40000 - 60000 £ per year.
Business & Systems Analyst (12 month FTC)
Join to apply for the Business & Systems Analyst (12 month FTC) role at Cifas
Business & Systems Analyst (12 month FTC)
Join to apply for the Business & Systems Analyst (12 month FTC) role at Cifas
Direct message the job poster from Cifas
Application Deadline: 24 June 2025
Department: Operations
Employment Type: Contract / Temp
Location: London, UK
Reporting To: Head of Operational Change
Compensation: £50,000 / year
Description
We are looking for a collaborative and detail-focused Business & Systems Analyst to join our team on a 12-month fixed-term contract. In this role, you will be responsible for analysing and delivering Dynamics-based solutions that align with evolving business needs. Building strong relationships across the organisation will be essential to your success.
A key focus of this position is supporting business readiness for Dynamics-related changes. You will play a vital role in maintaining high data quality standards, ensuring system integrity, and enabling smooth adoption across teams. Success in this role requires strong analytical capabilities, in-depth knowledge of Dynamics, a commitment to data accuracy, and a talent for building strong company-wide partnerships.
Key Responsibilities
Working alongside industry specialists, the successful candidate will be responsible for:
- Analysing Dynamics-based requirements and solutions
- Working closely with colleagues to gain understanding of the AS-IS process,
- Gathering and analysing data, from all systems to support solution options.
- Creating To-Be process maps.
- Obtaining sign off for requirements & solutions from all stakeholders and facilitating project meetings where appropriate.
- Providing support during the development and testing phase of the solution, tracking and resolving risks, queries and issues as well as ensuring test scripts and results are clearly documented and signed off.
- Ensuring business readiness for Dynamics-related changes to Business process to include providing timely and clear communication, support training and documentation and support post go-live requirements.
- Ensuring the quality of data within Dynamics is to a high standard, to retain confidence in the system.
- Driving the adoption of and championing the use of Dynamics across the business escalating training needs, inconsistent usage or gaps in the solution.
- Deputising for the Project Manager and Lead Business & Systems Analyst when required.
- Providing subject matter expertise through effective cross office collaboration on company-wide projects.
Skills, Knowledge and Expertise
To Be Successful In This Role, You Will Have
- A degree level education or equivalent and/or relevant previous work experience.
- Experience in business and systems analysis, ideally throughout the full project lifecycle.
- Strong experience in working with complex data and systems, particularly Dynamics or similar platforms, with the ability to implement and optimise solutions.
- Proficiency in process mapping, statistics, and management information, and experience with tools such as Microsoft Power BI is desirable.
- Excellent communication skills, both written and verbal, with the ability to present technical concepts to non-technical stakeholders and build relationships across teams.
- A proactive, problem-solving mindset with the ability to work independently, meet deadlines, and influence and collaborate effectively within a team.
- Knowledge of fraud prevention, fraud systems, and fraud prevention technology is desirable.
- The ability to consolidate and assess information from various sources to inform decision-making.
- High level of personal integrity, empathy, and professionalism, with a solutions-focused approach and a commitment to achieving optimal outcomes.
- This role requires a blend of technical knowledge, strong interpersonal skills, and the ability to drive change effectively across teams.
Benefits
In return for helping us take the fight to fraud, all our employees receive an impressive benefit package, which includes:
- Remote working with approximately 2 days a month in the London office.
- Generous annual leave allowance plus the bank holidays
- Private healthcare
- Excellent pension package through salary sacrifice
- Personal and professional growth
- Employee wellbeing services – Wellbeing hub access with resources to various online exercise content, meditation guides, sleep stories and yoga.
We have introduced agile ways of working, allowing teams to decide how best they work, while ensuring regular opportunities to collaborate and innovate. We create an environment to help you to unleash your potential and perform the most rewarding work of your career, whist keeping your wellbeing at the foremost with initiatives in place to promote the wellness of our people.
We are committed to building a diverse and inclusive culture and have dedicated inclusion champions across the business to celebrate and promote our uniqueness. We also have a dedicated team of volunteers looking for innovative ways to give back as part of our commitments under our Corporate Social Responsibility. We are delighted to be recognised in the 2021, 2022 and 2024 best companies to work for listings. We have also been awarded the Investors In People Gold accreditation.
If you are passionate about our purpose and would like an opportunity to make a valuable contribution to fraud prevention, we would like to hear from you.
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Business & Systems Analyst (12 month FTC) employer: Cifas
Contact Detail:
Cifas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business & Systems Analyst (12 month FTC)
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics and its functionalities. Since this role heavily involves Dynamics-based solutions, having a solid understanding of the platform will help you stand out during discussions and interviews.
✨Tip Number 2
Network with current or former employees at Cifas to gain insights into their culture and expectations. This can provide you with valuable information that you can use to tailor your approach and demonstrate your fit for the team.
✨Tip Number 3
Prepare to discuss your experience with data analysis and process mapping in detail. Be ready to share specific examples of how you've successfully implemented solutions in previous roles, as this will showcase your analytical capabilities.
✨Tip Number 4
Highlight your interpersonal skills and ability to build relationships across teams. Since collaboration is key in this role, be prepared to discuss how you've effectively worked with diverse groups to achieve common goals.
We think you need these skills to ace Business & Systems Analyst (12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business and systems analysis, particularly with Dynamics or similar platforms. Use specific examples that demonstrate your analytical capabilities and problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fraud prevention and how your skills align with the role. Mention your experience in process mapping and data management, and explain how you can contribute to the team’s success.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated technical concepts to non-technical stakeholders. This could be through previous projects or presentations.
Highlight Team Collaboration: Emphasise your ability to build strong relationships across teams. Include instances where you have successfully collaborated on projects, especially in a cross-functional environment, to show you can work well with others.
How to prepare for a job interview at Cifas
✨Understand Dynamics Inside Out
Make sure you have a solid grasp of Dynamics and its functionalities. Be prepared to discuss how you've used it in previous roles, and think about specific examples where you improved processes or data quality using this system.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical capabilities by discussing past projects where you gathered and analysed data. Use concrete examples to illustrate how your insights led to successful outcomes, especially in relation to business readiness and process mapping.
✨Build Relationships
Since the role emphasises collaboration, think of ways to highlight your interpersonal skills. Share experiences where you successfully built relationships across teams or departments, and how that contributed to project success.
✨Communicate Clearly
Practice explaining technical concepts in simple terms, as you'll need to present ideas to non-technical stakeholders. Prepare a few scenarios where you had to bridge the gap between technical and non-technical team members effectively.
