Total Reward Policy & Design Specialist

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Total Reward Policy & Design Specialist

Posting Date: 17 Jul 2025

Function: HR

Unit: People & Culture

Location:

One Braham (4140), London, United Kingdom

Locations – London and Bristol

3 days in the office and 2 days working from home

The Total Reward CoE (Centre of Excellence) is an integral part of our collective drive to bring our customers to the centre of everything we do at BT Group.

As a CoE we are turning the page on a new chapter where customer-centric total reward solutions will underpin outstanding business performance and differentiated individual total reward.

As a reward specialist, you will play an important role in shaping and leading our total reward priorities, and delivering total reward solutions which support both our colleagues and our strategic business aspirations. You will be accountable for owning and delivering customer-centric and inclusive policies and frameworks which align with our wider aspirations to transform reward at BT.

What you’ll be doing

• Help define BT\’s total reward philosophy and deliver our annual pay review strategy.
• Supports the design and continual improvement of customer-centric and market-aligned total reward policies and core collateral; informed by internal and external insight. Ensure all policies are easily-understood, inclusive, and enhance colleague experience.
• Working within a cross-CoE and cross-functional team, delivers the design of incentive frameworks that support our strategic business priorities.
• Partners with the business to implement pan-BT reward policy activity, engaging with local stakeholders (such as early talent leads).
• Analyses and presents market data to support policy renewal and incentive design activity.
• Support colleagues across the CoE, as well as broader HR, in driving colleague engagement and understanding of our total reward policies.
• Ownership of the Remuneration Committee annual cycle including agenda planning, drafting of materials, and ownership of stakeholder relationships.
• Works with key stakeholders to deliver RemCo materials and manage the annual RemCo cycle.
  Partners with HR and the business to understand and anticipate executive reward needs, and provide market data, strategic advice and insights.

The skills you\’ll need

• Respected total reward expert: experience delivering effective change across all elements of total reward (including recognition) and performance within disruptive business environments.
• Technical total reward knowledge: expertise developed through delivery of reward policy across base pay, annual bonus, long-term incentives, benefits, recognition, and annual and family leave. A good understanding of HR systems.
• Incentive design: good understanding of the design of short- and long-term incentive plans, as well as sales incentive plans.
• Experience of establishing strong collaborative relationships across HR and the business.
• Delivery of Remuneration Committee activity, preferably in a UK-listed environment, including production of RemCo materials.
• Understanding of executive reward (across the wider senior management population), including benchmarking, long-term incentive plans, and share plan valuation.
• 10% on target bonus
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We\’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you\’re excited about this role but your past experience doesn\’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.

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