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- Tasks: Lead and motivate scrum teams, ensuring skill development and agile adoption.
- Company: SITA keeps global air travel running smoothly with innovative tech solutions.
- Benefits: Enjoy flexible work options, including remote days and a supportive hybrid environment.
- Why this job: Join a diverse team making a real impact in the aviation industry.
- Qualifications: Post-graduate qualifications or extensive experience in IT/business required.
- Other info: SITA values diversity and encourages applications from underrepresented groups.
The predicted salary is between 43200 - 72000 £ per year.
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Overview
WELCOME TO SITA
We\’re the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world\’s air travel industry.
You\’ll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
PURPOSE
The role is responsible for building, leading and motivating a team of individuals who work within scrum teams, ensuring that they have the appropriate skills and competencies available for the benefit of the squad and key delivery. A key responsibility of the Capability Lead will be to support the team as they adopt an agile portfolio approach along with overseeing professional development, coaching and ensuring that learning is aligned to the strategic priorities.
What You Will Do
- Performance Reviews : Conduct Mid Year and End of Year performance reviews involving and collaborating with fellow Capability Leads, Scrum Masters, Tech Leads and PO’s to obtain reviews quarterly. Result feeding into budget for increases, SIRP, promotions.
- Working with FTE’s to set SMART Goals
- Check-in sessions (2 x p/month)
- query on health and stress level
- tracking of goals and IDP
- challenges / highlights
- mentoring and coaching
- Training
- Putting together training plans tying into an IDP
- Acquire funding from Central Learning and guide FTE on which process to follow (Pcard vs PO)
- Vacation Tracking
- Issuance and tracking of Comp Time
- Tracking of mandatory training
- Determining gaps and getting approval for additional Head Count
- Creating accurate Job Descriptions
- Work with Talent Acquisition for attracting head count and submitting offers
- Conduct Interviews
- Onboarding of FTE’s
- Working with Agencies to acquire contractors
- Provide Job Descriptions
- Conduct/ schedule interviews
- Initiate and track Requistions/PO’s
- Onboarding of contractors
Qualifications
Experience:
- Post-graduate qualifications in a computing and/or business discipline and/or extensive relevant experience
- Experience in developing performance and development plans for wide range/type of resources
- Proven ability to coach and mentor staff through change, harnessing strengths and abilities to affect positive change outcomes.
- Excellent negotiation, relationship building and influencing skills which enable effective interaction with other members, guiding decision making promoting collaboration
- Proven management expertise
- Ability to work collaboratively to develop and deliver appropriate solutions
- Experience in conflict management
- Proven experience in working with individuals from different cultures and backgrounds to unify global teams
- Excellent communication skills (written, verbal, visual)
- Basic understanding of technologies within Engineering/Architecture
Nice-to-have
- Scrum Master or Coaching certifications
- Agile, SAFe or ICAgile certifications
What We Offer
SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
Flex-week: Work from home up to 2 days/week (depending on your Team\’s needs).
Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.
Flex-location: Benefit for 30 working days from anywhere around the world each year!
Competitive benefits according to the local market
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
IT Services and IT Consulting
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Manager Infrastructure Management employer: SITA
Contact Detail:
SITA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Infrastructure Management
✨Tip Number 1
Familiarise yourself with agile methodologies, especially Scrum, as this role heavily involves leading scrum teams. Understanding the principles and practices of agile will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of SITA on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss your experience in performance management and coaching. Be ready to share specific examples of how you've successfully developed team members and handled conflicts, as these are key responsibilities for the Manager Infrastructure Management role.
✨Tip Number 4
Research SITA's recent projects and innovations in the air travel industry. Being knowledgeable about their work will allow you to ask insightful questions during your interview and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Manager Infrastructure Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Manager Infrastructure Management role. Focus on your leadership abilities, experience in agile methodologies, and any coaching or mentoring roles you've held.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific projects or achievements that demonstrate your capability to lead teams and manage infrastructure effectively.
Highlight Relevant Qualifications: Clearly outline your qualifications, especially any post-graduate degrees or certifications related to computing, business, or agile methodologies. This will help you stand out as a candidate who meets the job requirements.
Showcase Soft Skills: Emphasise your soft skills such as communication, negotiation, and relationship-building. Provide examples of how you've successfully managed teams and resolved conflicts in previous roles.
How to prepare for a job interview at SITA
✨Understand Agile Methodologies
Since the role involves overseeing teams adopting an agile portfolio approach, it's crucial to demonstrate a solid understanding of agile methodologies. Be prepared to discuss your experience with scrum teams and how you've facilitated agile practices in previous roles.
✨Showcase Leadership Skills
As a Manager, you'll need to lead and motivate your team effectively. Prepare examples of how you've successfully managed teams, conducted performance reviews, and supported professional development in your past positions.
✨Highlight Communication Abilities
Excellent communication skills are essential for this role. Be ready to provide examples of how you've built relationships and influenced decision-making within diverse teams. This will show your ability to navigate different cultures and backgrounds.
✨Prepare for Conflict Management Scenarios
Conflict management is a key aspect of this position. Think of specific instances where you've resolved conflicts or challenges within a team. Discuss your approach and the outcomes to demonstrate your capability in handling such situations.
