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- Tasks: Maintain and repair gas appliances in customers' homes, ensuring top-notch service.
- Company: HomeServe has over 30 years of experience in home care, providing 24/7 emergency services.
- Benefits: Enjoy a £3,000 signing bonus, seasonal hours, 33 days leave, and free home cover policies.
- Why this job: Join a friendly, inclusive culture with opportunities for growth and ongoing training support.
- Qualifications: Must have CCN1, CENWAT1, HTR1 & CKR1 certifications and a full UK driving licence.
- Other info: Extensive training provided, including hands-on experience with seasoned engineers.
The predicted salary is between 40000 - 58000 £ per year.
HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team!
- Location –Romford
- Full Time – You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! T his includes some weekend, evening and bank holiday work
- Salary – £51,400. Plus a £3000 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field:
- Seasonal hours (shorter hours in the summer with the same pay)
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About the role:
At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
About You
What you must have:
- CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided)
- Full UK Driving Licence with no more than 6 penalty points
- Proactive, \’can do\’ attitude
- Keen eye for detail and problem-solving skills
At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers\’ lives. You\’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support:
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 –You will attend our Head Office in Walsall Monday – Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 –You will be buddied up with an experienced HomeServe Gas Repair Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The next steps:
If you believe you are who we are looking forward for then click apply now!
If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview.
It\’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About Us
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years\’ experience taking care of the nations\’ homes. From home emergency cover to one-off repairs, we\’re here 24/7. Whether it\’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
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Gas Repair Engineer - Romford employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Romford
✨Tip Number 1
Familiarise yourself with the specific certifications required for the Gas Repair Engineer role, such as CCN1, CENWAT1, HTR1, and CKR1. Make sure you can confidently discuss your experience and knowledge related to these qualifications during the interview.
✨Tip Number 2
Brush up on your customer service skills, as exceptional communication is key in this role. Prepare examples of how you've successfully handled customer interactions in the past to demonstrate your proactive attitude.
✨Tip Number 3
Research HomeServe's values and culture to align your responses during the interview. Showing that you understand and appreciate their commitment to customer care and teamwork will set you apart from other candidates.
✨Tip Number 4
Prepare for the technical test by reviewing common gas appliance issues and repair techniques. Being well-prepared will not only boost your confidence but also showcase your problem-solving skills effectively.
We think you need these skills to ace Gas Repair Engineer - Romford
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Gas Repair Engineer at HomeServe. Familiarise yourself with the required certifications and skills mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and qualifications, particularly your CCN1, CENWAT1, HTR1 & CKR1 certifications. Emphasise your customer service skills and any previous roles that demonstrate your problem-solving abilities.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for HomeServe and how your skills align with their values and mission.
Prepare for the Assessment: Since successful candidates will need to complete an open book Gas Theory Paper, review relevant materials and practice questions. Be ready to discuss your technical knowledge during the in-person assessment and interview.
How to prepare for a job interview at HomeServe UK
✨Know Your Certifications
Make sure you can confidently discuss your CCN1, CENWAT1, HTR1, and CKR1 certifications. Be prepared to explain how these qualifications make you a suitable candidate for the Gas Repair Engineer role.
✨Showcase Customer Service Skills
HomeServe values exceptional customer service. Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your proactive attitude and commitment to customer satisfaction.
✨Prepare for Technical Questions
Since the interview includes a technical test, brush up on your gas appliance knowledge and repair techniques. Be ready to answer questions that assess your problem-solving skills and attention to detail.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career growth. This shows your genuine interest in the role and helps you determine if HomeServe is the right fit for you.
