At a Glance
- Tasks: Lead a team to ensure top-notch room standards and guest satisfaction.
- Company: Join Hotel Du Vin, known for its exceptional service and vibrant culture.
- Benefits: Enjoy discounts on stays, dining, and high street shopping, plus wellness initiatives.
- Why this job: Make unforgettable memories for guests while advancing your career in hospitality.
- Qualifications: High standards and a passion for guest service are essential.
- Other info: Opportunities for internal growth and a commitment to sustainability.
The predicted salary is between 28800 - 43200 £ per year.
Too good to ‘turn down’… You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not.
Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.
Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?
As Housekeeping Manager you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained.
We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.
Interested?? Click Apply Now In addition to competitive rates of pay we offer:
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Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
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Discounted Friends and Family Room Rate with 50% off best available rate.
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35% off your bill when you dine in our Brasseries and Bistros
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Fully funded Apprenticeship programmes that support you in developing your career
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High Street Discounts on a range of high street shops, experiences, holidays and much much more
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Cycle to work scheme – save up to 40% on a wide range of bikes
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Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
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Referral schemes that pay up to £1500 (just for getting your mates jobs!)
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A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
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We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
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We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
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We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
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We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
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Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Plus on completing your probationary period you will be provided with:
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Private Medical Healthcare
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Bonus Plan based on clear and transparent KPI’s
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Critical Illness cover
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Life Assurance
Our Sustainability Goals:
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100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
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We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
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We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
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Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Housekeeping Manager employer: Malmaison Hotels
Contact Detail:
Malmaison Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager
✨Tip Number 1
Familiarize yourself with Hotel Du Vin's brand values and service standards. Understanding what makes their guest experience unique will help you align your approach during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight any specific instances where you improved standards or guest satisfaction.
✨Tip Number 3
Research the latest trends in housekeeping and hospitality. Being knowledgeable about eco-friendly practices or innovative cleaning techniques can set you apart as a candidate who is forward-thinking.
✨Tip Number 4
Prepare to discuss how you handle guest feedback and complaints. Demonstrating your ability to turn a negative experience into a positive one will show that you prioritize guest satisfaction.
We think you need these skills to ace Housekeeping Manager
Some tips for your application 🫡
Highlight Your Standards: Make sure to emphasize your commitment to high standards in housekeeping. Use specific examples from your previous experience that demonstrate your attention to detail and ability to maintain exceptional cleanliness.
Showcase Your People Skills: As a Housekeeping Manager, you'll be the face of the hotel. Highlight your interpersonal skills and experiences where you've successfully managed a team or interacted positively with guests to create memorable experiences.
Express Your Passion for Hospitality: Convey your enthusiasm for the hospitality industry. Share why you love making guests smile and how you believe in delivering 'celebrity service' to every visitor.
Tailor Your Application: Customize your CV and cover letter to reflect the values and goals of Hotel Du Vin. Mention their sustainability initiatives and how your personal values align with their mission to create a positive impact.
How to prepare for a job interview at Malmaison Hotels
✨Show Your Passion for High Standards
Make sure to express your commitment to maintaining high standards in housekeeping. Share specific examples from your past experiences where you ensured that rooms met or exceeded expectations, and how that contributed to guest satisfaction.
✨Demonstrate Your People Skills
As a Housekeeping Manager, you'll be leading a team and interacting with guests. Highlight your ability to motivate staff and create a positive work environment. Discuss how you handle guest feedback and ensure their needs are met.
✨Emphasize Your Attention to Detail
Detail is crucial in housekeeping. Prepare to discuss your methods for inspecting rooms and ensuring everything is perfect. You might want to mention any checklists or systems you use to maintain consistency.
✨Align with the Company's Values
Research Hotel Du Vin's values and sustainability goals. Be ready to discuss how your personal values align with theirs, especially regarding eco-friendly practices and community involvement, as these are important aspects of their brand.