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- Tasks: Support HR operations and enhance processes across global jurisdictions.
- Company: Join Ocorian, a trusted partner for over 8,000 clients worldwide.
- Benefits: Enjoy a hybrid work model and opportunities for personal growth.
- Why this job: Be part of a collaborative culture that values innovation and client success.
- Qualifications: 5+ years in HR with experience in operations and complex requests.
- Other info: We embrace diversity and are committed to equal opportunities for all.
The predicted salary is between 36000 - 60000 £ per year.
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Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance
We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.
With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark withOcorian.
Expertise:We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.
Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.
Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.
Job Description
Purpose of the Job
Support effective and efficient HR Operations across the global jurisdictions where Ocorian operates. Alongside the operational HR delivery across the employee lifecycle, this role will focus on technology and process improvement to advance the transformation and tech enablement journey of the HR function.
Main Responsibilities
- Support definition of requirements, testing and deployment of new and/ or enhanced HR systems and functionalities.
- Develop, continuously improve and implement scalable human resources processes and documentation to drive efficiency and reflect current practice and updated regulations.
- Proactively participate in HR projects and strategic initiatives.
- Prepare metrics and perform data analysis as required.
- Perform internal controls and conduct quality assurance reviews to ensure enhanced service, continuous improvement and drive high standards of data accuracy.
- Be the first point of contact for employee and manager support on company policies, procedures, processes and HR systems/ data. Take the lead on handling and guiding the team on complex requests and escalations. Communicate solutions to complex requests to clients, responding professionally to their challenges.
- Maintain the relevant HR systems, to reflect accurate information for new joiners, current and former employees. Conduct internal audits and controls.
- Administer, monitor and/ or support human resources processes such as probation reviews, employee referrals and benefits administration.
- Support the onboarding process, deliver new joiner inductions and prepare HR documentation throughout the employee life cycle (e.g. offers of employment and promotions). Coordinate any updates to templates and presentations and take the lead preparing non-standard documents.
- Support the integration and training of new joiners into the HR Operations team.
- Research, source and use relevant legal framework/knowledge within relevant jurisdictions for service delivery.
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Qualifications Required
Knowledge, Skills & Experience
- Minimum of 5 years’ experience in a HR role, with exposure to HR Operations/ Shared Services.
- Exposure to multiple jurisdictions.
- Experience handling complex requests, escalations and documenting processes.
- Experience of working with HR Systems, definingtechnology requirements and testing.
- Strong attention to detail and organisational skills.
- Customer focus and the ability to communicate at all levels, with internal and external parties.
- Approachable,proactive, flexible and pragmatic with balanced and sound judgement.
- Analytical and with strong research skills.
Additional Information
All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:
- We areCLIENT CENTRIC– Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
- We are AMBITIOUS– We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues – wherever in the world they may be.
- We are AGILE– We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
- We are COLLABORATIVE– With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
- We are ETHICAL– We behave with integrity at all times and assume positive intent, buildingtrust through responsible actions and honest relationships.
Equal Opportunities for Everyone
Please let us know if there’s anything we can do to make the process easier for you. You can reach us at careers@ocorian.com .
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
Administrative Saint Helier, Jersey Full-time
Administrative Saint Helier, Jersey Full-time
Other Road Town, Virgin Islands (british) Full-time
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Senior HR Advisor employer: Ocorian
Contact Detail:
Ocorian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior HR Advisor
✨Tip Number 1
Network with current or former employees of Ocorian to gain insights into the company culture and expectations for the Senior HR Advisor role. This can help you tailor your approach during interviews.
✨Tip Number 2
Familiarise yourself with the latest HR technologies and systems that are commonly used in global HR operations. Being knowledgeable about these tools can set you apart as a candidate who is ready to contribute from day one.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled complex HR issues in the past. Highlighting your problem-solving skills and ability to manage escalations will demonstrate your readiness for this senior position.
✨Tip Number 4
Stay updated on HR regulations and best practices across multiple jurisdictions, as this role requires a broad understanding of compliance. Showing your commitment to continuous learning can impress the hiring team.
We think you need these skills to ace Senior HR Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant HR experience, especially in operations and shared services. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about HR and how your skills align with the company's values. Mention specific experiences that showcase your ability to handle complex requests and improve processes.
Showcase Analytical Skills: Since the role involves data analysis and metrics preparation, include examples of how you've used data to drive decisions or improve HR processes in your previous roles.
Highlight Customer Focus: Emphasise your customer-centric approach in both your CV and cover letter. Provide examples of how you've successfully communicated with employees and managers to resolve issues or improve HR services.
How to prepare for a job interview at Ocorian
✨Know the Company Inside Out
Before your interview, make sure to research Ocorian thoroughly. Understand their values, mission, and the specific HR challenges they face. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Complex Scenarios
Given the nature of the Senior HR Advisor role, be ready to discuss how you've handled complex requests and escalations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Showcase Your Analytical Skills
Highlight your experience with data analysis and metrics preparation. Be prepared to discuss specific examples where your analytical skills have led to improvements in HR processes or decision-making.
✨Demonstrate Client-Centric Mindset
Ocorian values a client-centric approach. Prepare examples that illustrate how you've prioritised client needs in your previous roles, and how you can bring that focus to the HR function at Ocorian.
