At a Glance
- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe UK is a leading provider of home repair services, dedicated to customer satisfaction.
- Benefits: Enjoy a competitive salary, signing bonus, generous leave, and discounts on various retailers.
- Why this job: Be part of a fun, inclusive culture where your contributions truly matter and make a difference.
- Qualifications: You need Level 2 in Plumbing, domestic experience, and excellent customer service skills.
- Other info: Comprehensive training provided, with support from experienced engineers and a focus on ongoing development.
The predicted salary is between 35000 - 40000 £ per year.
Join to apply for the Plumbing Engineer – East London role at HomeServe UK
3 days ago Be among the first 25 applicants
Join to apply for the Plumbing Engineer – East London role at HomeServe UK
HomeServe are now recruiting for directly employed Plumbing Engineers to join our team!
- Location – East London
- Full Time – 40 hours per week. This includes some weekend, evening and bank holiday work
- Salary – £38,800 – £42,950 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year
HomeServe offers an industry leading reward package to attract the best in our field:
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Free HomeServe Cover 8 policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
About The Role
At HomeServe we put the customers\’ experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers\’ homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What You Must Have
- Level 2 in Plumbing (if successful, copies of your certificates must be provided)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, \’can do\’ attitude
- Keen eye for detail and problem-solving skills
At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers\’ lives. You\’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
Training & Support
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
- Week 1 – You will attend our Head Office in Walsall Monday – Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
- Week 2 – You will be buddied up with an experienced HomeServe Plumbing Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
The Next Steps
If you believe you are who we are looking forward for then click apply now!
It\’s our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing.
HomeServe has got over 30 years\’ experience taking care of the nations\’ homes. From home emergency cover to one-off repairs, we\’re here 24/7. Whether it\’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.
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Plumbing Engineer - East London employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - East London
✨Tip Number 1
Familiarise yourself with HomeServe's values and culture. They emphasise customer service and teamwork, so be prepared to discuss how your experience aligns with these principles during any interviews or conversations.
✨Tip Number 2
Highlight your practical plumbing skills and any relevant certifications you have. Be ready to share specific examples of your past work, especially in domestic settings, as this will demonstrate your capability for the role.
✨Tip Number 3
Network with current or former HomeServe employees if possible. They can provide insights into the interview process and company culture, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare questions to ask during the interview that show your interest in the role and the company. Inquire about training opportunities and how they support their engineers, as this demonstrates your commitment to professional growth.
We think you need these skills to ace Plumbing Engineer - East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing qualifications, particularly your Level 2 in Plumbing and any relevant experience in domestic housing. Use specific examples to demonstrate your skills in 1st and 2nd fix plumbing.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role at HomeServe. Mention your customer service skills and how you can contribute to their mission of providing excellent service to customers.
Highlight Relevant Experience: In your application, emphasise any previous roles where you undertook plumbing repairs and maintenance. Include details about your experience working with tools and equipment, as well as any training you've received.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the plumbing industry.
How to prepare for a job interview at HomeServe UK
✨Showcase Your Plumbing Skills
Make sure to highlight your Level 2 plumbing qualification and any relevant experience you have with 1st and 2nd fix plumbing. Be prepared to discuss specific projects or challenges you've faced in domestic housing.
✨Emphasise Customer Service
HomeServe values excellent customer service, so be ready to share examples of how you've gone above and beyond for customers in the past. This could include resolving issues or ensuring customer satisfaction after a job.
✨Demonstrate Team Spirit
Since HomeServe promotes a collaborative culture, express your willingness to work as part of a team. Share experiences where you've successfully collaborated with colleagues or supported others in achieving a common goal.
✨Prepare Questions About Training
The role includes extensive training, so come prepared with questions about the training programme. This shows your eagerness to learn and adapt, which is crucial for success in the position.