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For Companies At a Glance
- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe UK is a leading provider of home repair services, dedicated to customer satisfaction.
- Benefits: Enjoy a competitive salary, signing bonus, generous leave, and discounts on various retailers.
- Why this job: Be part of a fun, inclusive culture where your contributions truly matter and make a difference.
- Qualifications: You need Level 2 in Plumbing, domestic experience, and excellent customer service skills.
- Other info: Comprehensive training provided, with support from experienced engineers and a focus on ongoing development.
The predicted salary is between 35000 - 40000 £ per year.
Overview
HomeServe are recruiting for directly employed Plumbing Engineers to join our team. This role is based in East London and involves maintenance and repair work of plumbing systems in customers’ homes, delivering industry-leading service to enhance customer experience.
Responsibilities
- Undertake maintenance and repair work of plumbing systems in customers’ homes.
- Provide high-quality service to support customer growth and protect HomeServe’s reputation.
What You Must Have
- Level 2 in Plumbing (copies of certificates must be provided if successful)
- 1st and 2nd fix plumbing experience
- Experience working as a plumber in domestic housing
- Full UK Driving Licence with no more than 6 penalty points
- Excellent customer service
- Proactive, \’can do\’ attitude
- Keen eye for detail and problem-solving skills
Benefits & Rewards
- Salary: £38,800 – £42,950 (salary dependent upon experience). Plus a £3,000 guaranteed bonus in your first year
- Full-time hours: 40 per week, with some weekend, evening and bank holiday work
- Additional paid overtime
- Pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with option to buy, sell or carry over up to an additional week
- Smart Tech and Home Improvements salary sacrifices up to £2,500
- Free HomeServe Cover 8 policy
- Employee assistance programme for you and your family
- Company van with fuel card; use of company tools, uniform and PPE
- Access to private training facility and coaching for ongoing development
- Learning and development opportunities; monthly team breakfasts and regular reviews
Training & Support
- Week 1: Attend Head Office in Walsall, an introduction to HomeServe, health and safety, and tools supplied
- Week 2: Buddying with an experienced HomeServe Plumbing Engineer
Where geographically appropriate we will pay for accommodation and meal allowance for your induction.
Next Steps
If you believe you are the right candidate, click apply now. HomeServe aims to create an inclusive, supportive, engaging and collaborative culture where everyone can contribute and do the right thing.
HomeServe has over 30 years of experience taking care of the nation’s homes. We provide 24/7 services across plumbing, drainage, heating and electrics.
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Plumbing Engineer - East London employer: HomeServe UK
Contact Detail:
HomeServe UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - East London
✨Tip Number 1
Familiarise yourself with HomeServe's values and culture. They emphasise customer service and teamwork, so be prepared to discuss how your experience aligns with these principles during any interviews or conversations.
✨Tip Number 2
Highlight your practical plumbing skills and any relevant certifications you have. Be ready to share specific examples of your past work, especially in domestic settings, as this will demonstrate your capability for the role.
✨Tip Number 3
Network with current or former HomeServe employees if possible. They can provide insights into the interview process and company culture, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare questions to ask during the interview that show your interest in the role and the company. Inquire about training opportunities and how they support their engineers, as this demonstrates your commitment to professional growth.
We think you need these skills to ace Plumbing Engineer - East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing qualifications, particularly your Level 2 in Plumbing and any relevant experience in domestic housing. Use specific examples to demonstrate your skills in 1st and 2nd fix plumbing.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role at HomeServe. Mention your customer service skills and how you can contribute to their mission of providing excellent service to customers.
Highlight Relevant Experience: In your application, emphasise any previous roles where you undertook plumbing repairs and maintenance. Include details about your experience working with tools and equipment, as well as any training you've received.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the plumbing industry.
How to prepare for a job interview at HomeServe UK
✨Showcase Your Plumbing Skills
Make sure to highlight your Level 2 plumbing qualification and any relevant experience you have with 1st and 2nd fix plumbing. Be prepared to discuss specific projects or challenges you've faced in domestic housing.
✨Emphasise Customer Service
HomeServe values excellent customer service, so be ready to share examples of how you've gone above and beyond for customers in the past. This could include resolving issues or ensuring customer satisfaction after a job.
✨Demonstrate Team Spirit
Since HomeServe promotes a collaborative culture, express your willingness to work as part of a team. Share experiences where you've successfully collaborated with colleagues or supported others in achieving a common goal.
✨Prepare Questions About Training
The role includes extensive training, so come prepared with questions about the training programme. This shows your eagerness to learn and adapt, which is crucial for success in the position.
