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For Companies At a Glance
- Tasks: Lead and mentor a team while managing key accounts and ensuring client satisfaction.
- Company: Join MSS Group, a leader in environmental services with a focus on innovation and teamwork.
- Benefits: Enjoy perks like a car allowance, gym discounts, and additional annual leave for long service.
- Why this job: Be part of a supportive culture that values growth and offers diverse career opportunities.
- Qualifications: Experience in account management and the water treatment industry is essential.
- Other info: Flexible working arrangements available to help balance work and personal life.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Senior Key Account Manager role at The MSS Group.
The MSS Group, part of the RSK Group, is headquartered in Cardiff, UK and is a specialist provider of facilities, industrial and environmental services with expertise in hazardous, highly regulated and complex environments. This is a full-time, permanent position.
The MSS Group is a part of the RSK Group; RSK provides integrated environmental, engineering, and technical services to a wide range of sectors. We value our people and are committed to an inclusive, supportive workplace.
Key Responsibilities
- Mentor and provide guidance to Key Account Managers and Junior Key Account Managers, helping them develop skills, knowledge, and strategies for managing key accounts effectively.
- Ensure the fulfillment of contractual obligations, surpass client expectations, and maintain high standards of service.
- Oversee the Profit & Loss (P&L) of key accounts, ensuring financial health and profitability.
- Manage and supervise the daily operational activities of key accounts, aligning with contractual requirements and financial objectives.
- Assist in coordinating and facilitating internal and external audits, ensuring compliance with industry standards, including Legionella Control Association guidelines.
Qualifications and Experience
- Experience in mentorship and development of account management teams, fostering a culture of learning and professional growth.
- Extensive experience and deep understanding of the water and chemical treatment industry.
- Experience in assisting with internal and external audits, including knowledge of standards set by bodies like the Legionella Control Association.
- Proven team management and leadership skills.
Salary and Benefits
- Car allowance
- Salary sacrifice for purchase of electric vehicles
- Smart Health/digital GP service
- Permanent additional day’s annual leave for 5, 10 & 15 years – MSS
- For the year only – additional day’s annual leave for 10, 20, 30, 40 & 50 years – RSK
- Cycle to work scheme
- Wellbeing ambassadors – network of internal mental health first aiders
- Gym/lifestyle discounts
- Bereavement counselling
- Life assurance – 3 x annual salary payment for death in service
Equal opportunities
RSK Group is an equal opportunities employer.
About Us
Based in Cardiff, Wales, we are a 500-strong company of skilled professionals operating in regulated and frequently hazardous environments, providing industrial and commercial cleaning, waste management, asbestos removal, water treatment and security services, in addition to asbestos consultancy and retrofit work. We work across the public and private sectors and are known for being highly responsive and focused on proactive client management.
We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities. We provide workplace adjustments and flexible working arrangements where possible to support balance between professional and personal commitments.
If you\’re passionate about making a difference, join us to build a brighter, more equitable, and sustainable future. Do you have what it takes?
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
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Senior Key Account Manager employer: The MSS Group
Contact Detail:
The MSS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Key Account Manager
✨Tip Number 1
Familiarise yourself with the water and chemical treatment industry. Understanding the specific challenges and regulations in this field will help you stand out as a knowledgeable candidate during interviews.
✨Tip Number 2
Highlight your mentorship experience. Since the role involves guiding junior account managers, be prepared to discuss your leadership style and any successful mentoring experiences you've had in the past.
✨Tip Number 3
Prepare examples of how you've successfully managed key accounts and exceeded client expectations. Use metrics or specific outcomes to demonstrate your impact on profitability and client satisfaction.
✨Tip Number 4
Research the MSS Group and RSK Group's values and culture. Being able to articulate how your personal values align with theirs can make a strong impression during the interview process.
We think you need these skills to ace Senior Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in the water and chemical treatment industry. Emphasise any mentorship roles you've held and your success in managing key accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in overseeing P&L for key accounts. Mention specific achievements that demonstrate your ability to exceed client expectations and maintain high service standards.
Highlight Relevant Qualifications: In your application, clearly outline your qualifications and experience related to internal and external audits, especially knowledge of standards like those from the Legionella Control Association. This will show your fit for the role.
Showcase Your Soft Skills: The role requires strong interpersonal skills. Use your application to illustrate how you have successfully mentored others and fostered a culture of learning within teams. Provide examples of how you've built relationships with clients.
How to prepare for a job interview at The MSS Group
✨Showcase Your Mentorship Skills
As a Senior Key Account Manager, you'll be expected to mentor others. Prepare examples of how you've successfully guided team members in the past, highlighting your leadership style and the positive outcomes that resulted.
✨Understand the Industry Standards
Familiarise yourself with the key regulations and standards in the water and chemical treatment industry, especially those related to audits and compliance. Being knowledgeable about the Legionella Control Association guidelines will demonstrate your expertise.
✨Prepare for Financial Discussions
Since overseeing Profit & Loss (P&L) is a crucial part of the role, brush up on your financial management skills. Be ready to discuss how you've previously ensured profitability and managed budgets effectively.
✨Align with Company Values
The MSS Group values a people-first culture and diversity. Research their mission and values, and think about how your personal values align with theirs. Be prepared to discuss how you can contribute to fostering an inclusive workplace.
