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- Tasks: Manage and optimise the CAFM system for efficient facilities management.
- Company: Mitie is the UK's leading facilities management and professional services company.
- Benefits: Enjoy flexible benefits, discounts, and a virtual GP for your health needs.
- Why this job: Join a diverse team focused on innovation and career growth in a supportive environment.
- Qualifications: Knowledge of CAFM software and strong communication skills are essential.
- Other info: Inclusive recruitment process; adjustments available for applicants with disabilities.
The predicted salary is between 36000 - 60000 £ per year.
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Job Overview
The CAFM Manager is responsible for the management, configuration, and optimisation of the organisation\’s Computer-Aided Facilities Management (CAFM) system. The role ensures that the CAFM system supports operational efficiency, data accuracy, and effective facilities management. This position plays a critical role in integrating technology within our facilities operations to achieve strategic business objectives.
System Management & Optimisation
Ensure the CAFM system is aligned with organisational and operational structure
Better places, thriving communities.
Job Overview
The CAFM Manager is responsible for the management, configuration, and optimisation of the organisation\’s Computer-Aided Facilities Management (CAFM) system. The role ensures that the CAFM system supports operational efficiency, data accuracy, and effective facilities management. This position plays a critical role in integrating technology within our facilities operations to achieve strategic business objectives.
System Management & Optimisation
Ensure the CAFM system is aligned with organisational and operational structure
Integration & Process Improvement
Vendor & Stakeholder Collaboration:
Compliance & Risk Management
Main Duties
Oversee the configuration, operation, and maintenance of the CAFM system.
Act as the primary point of contact for CAFM-related queries and troubleshooting.
Liaise with software vendors and IT teams to resolve system issues or implement upgrades.
Manage and maintain accurate records of all facilities-related data, including assets, maintenance schedules, space usage, and equipment
Monitor KPIs to ensure facility management activities are on track and within budget.
Provide User support and training to facility management teams on how to effectively use CAFM system
Carry out assurance activities to ensure process/workflow adherence and data accuracy.
Generate and analyse reports on space utilization, maintenance activities, and operational performance.
Collaborate with operations teams to identify workflows and processes that can be enhanced through CAFM.
Continuously identify opportunities for process improvement within the facilities management workflow.
Ensure a related processes are documented and required training is provided operations staff and contractors in the use of the CAFM system
What We Are Looking For
Knowledge and experience of CAFM software (e.g., Archibus, Planon, FM:Systems, Maximo), along with IT and data management skills.
Experience in mobilisation of new contract within CAFM system
Industry relevant experience in delivery of multi-disciplined FM contract
Strong communication skills for training users and liaising with other departments and vendors.
Good analytical skills to identify issues, find solutions, and make data-driven decisions.
Existing technical qualification Electrical/Mechanical
Extensive understanding and use of office 365 applications and us
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Vikrant Verma at Vikrant.Verma@mitie.com.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
- Apply Now
Looking to move roles but not leaving the Mitie family?
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CAFM MANAGER employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CAFM MANAGER
✨Tip Number 1
Familiarise yourself with the specific CAFM software mentioned in the job description, such as Archibus or Maximo. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees of Mitie or similar companies. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations for the CAFM Manager role.
✨Tip Number 3
Prepare to discuss your experience with process improvement and data management. Be ready to share specific examples of how you've optimised systems in previous roles, as this aligns closely with the responsibilities of the position.
✨Tip Number 4
Showcase your communication skills by preparing to explain complex technical concepts in simple terms. This will demonstrate your ability to train users effectively and liaise with various departments, which is crucial for the CAFM Manager role.
We think you need these skills to ace CAFM MANAGER
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a CAFM Manager. Familiarise yourself with the key tasks such as system management, vendor collaboration, and process improvement to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with CAFM software and any relevant technical qualifications. Mention specific projects or roles where you successfully managed facilities management systems.
Showcase Communication Skills: Since the role requires strong communication skills for training users and liaising with vendors, provide examples in your application that demonstrate your ability to communicate effectively in a professional setting.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the job listing to ensure your application stands out and aligns with what the company is looking for.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your CAFM Software
Familiarise yourself with the specific CAFM software mentioned in the job description, such as Archibus or Maximo. Be prepared to discuss your experience with these systems and how you've used them to improve operational efficiency.
✨Demonstrate Analytical Skills
Prepare examples of how you've used data analysis to identify issues and implement solutions in previous roles. Highlight any KPIs you've monitored and how your actions positively impacted facilities management.
✨Showcase Communication Skills
Since the role involves training users and liaising with various departments, practice articulating complex technical information in a clear and concise manner. Think of examples where you've successfully communicated with stakeholders or trained teams.
✨Prepare for Process Improvement Discussions
Be ready to discuss specific instances where you've identified opportunities for process improvement within facilities management. Consider how you can align these experiences with the strategic objectives of the company.
