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- Tasks: Lead and support a dynamic sales team while driving performance and client relationships.
- Company: Join Property Perspective, a vibrant agency transforming the property market since 2008.
- Benefits: Enjoy competitive pay, performance bonuses, and fun team-building events.
- Why this job: Be part of a progressive culture that values growth, teamwork, and making an impact.
- Qualifications: 3 years of sales management experience; property knowledge is a plus but not essential.
- Other info: Based in Altrincham, with occasional travel across the North West.
The predicted salary is between 36000 - 60000 £ per year.
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Job Title: Head of Sales and Progression
Location: Altrincham (Occasional travel across the North West)
Hours: Monday to Friday, 9:00 am – 5:30 pm (5:00 pm finish on Fridays)
Company Overview
Property Perspective is a dynamic homes sales agency, specialising in Part Exchange, Agency Assist transactions, new home sales, marketing reports, and land acquisition advice. Established in 2008, we complete hundreds of property transactions annually for a diverse client base of UK housebuilders. Our mission is to sell property effectively, using our knowledge and expertise to benefit owner-occupiers and our housebuilder clients.
Our head office is in the heart of Altrincham, a town that seamlessly blends historic charm with a vibrant, modern atmosphere. With its award-winning Altrincham Market, boutique shops, stylish bars, and cafes, the area creates a lively and inviting work environment. The office is extremely well-connected to many local and Greater Manchester transport links.
At Property Perspective, we foster a progressive, positive workplace, offering strong support for career growth, personal development, and competitive remuneration. We’re dedicated to helping you build expertise within the property market, surrounded by a team and environment that aims to make work enjoyable and fulfilling. We value our owner-managed family feel and open-door policy while striving for dynamism and excellence in all we do.
About the Role
We are seeking a driven, organised, and personable Sales Manager to join our Executive Management team. You will oversee and support a busy sales team, working closely with our Valuations, Account Management, and Housebuilder Client teams to ensure our customers are receiving the highest level of service from instruction through to completion.
You’ll take ownership of key relationships, contribute to strategy as part of the Executive Team, and play an active role in our Monday morning management meetings. You’ll also handle sales progression oversight, escalated complaints, and be the point of contact for senior-level issues related to house sales.
This is a hands-on role, combining team leadership with direct involvement in deal progression, client relationships, and operational improvement.
Key Responsibilities
·Lead and coach the residential sales team to meet and exceed KPIs, including monthly exchange and completion targets.
·Be an active member of the Executive Team, contributing ideas and reporting performance and priorities in Monday meetings.
·Conduct one-to-ones, team meetings, and offer day-to-day support and development to ensure high standards are maintained.
·Take ownership of senior relationships with the Valuations team, working together to ensure smooth transitions from instruction to sale.
·Act as the senior point of contact for housebuilder clients, maintaining regular communication and attending key sales events.
·Improve procedures, standards and efficiency within the sales progression process.
·To be able to understand complex property problems instantly and present solutions in line with company standards.
·Liaise with preferred mortgage advisors on streamlining offers and qualifications for prospective buyers.
·Build relationships with subcontractors such as plumbers, builders to assist with property building-related problems.
·Confidence in negotiating fee’s with instructed partners
·Provide structured marketing reports, performance updates, and pipeline summaries.
·Liaise with housebuilder site teams and senior staff to address concerns, provide solutions, and maximise successful outcomes.
·Attend new site launches and events, promoting Property Perspective as a trusted sales partner.
·Oversee the sales progression function, ensuring timely movement of transactions through to exchange and completion.
·Troubleshoot and resolve issues, liaising with solicitors, agents, mortgage advisors, and internal teams to unblock delays.
·Handle escalated customer complaints professionally, ensuring matters are investigated, resolved, and communicated with care.
·Monitor sales performance using CRM and reporting tools, presenting figures and insights at management meetings.
·Identify operational bottlenecks and collaborate with leadership to implement improvements.
·Confident, calm under pressure, and solution-focused.
·Excellent communicator with the ability to build trust and lead by example.
·Highly organised, with a positive and proactive mindset.
Experience & Skills:
We would consider a strong, ambitious manager who has B2B and B2C experience outside of the property industry.
- 3 years of experience managing and mentoring a sales team.
- Experience in driving KPI’s, motivating a team to achieve targets and raising service levels to reach business goals.
- Proven track record in property sales, ideally within a housebuilders environment, estate agency, or part exchange.
- Strong knowledge of the sales progression process, including dealing with multiple stakeholders.
- Confident, calm under pressure, and solution-focused.
- Excellent communicator with the ability to build trust and lead by example.
- Highly organised, with a positive and proactive mindset.
- Capable of producing clear and insightful reports for clients and senior leadership.
- Adept at handling sensitive or complex situations with diplomacy.
- Full UK driving licence and flexibility to travel as needed.
What We Offer
The biggest thing we offer for the right candidate is progression, opportunity and substantial rewards. The Property Perspective is growing, and the right person can accelerate this growth above and beyond the ambitious business plan.
- Salary: Competitive, depending on experience
Performance-related bonus/incentive scheme
Regular team-building and social events
Charity support opportunities
Friday social finishes and in-office perks
Seniority level
-
Seniority level
Executive
Employment type
-
Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Head of Sales employer: Property Perspective
Contact Detail:
Property Perspective Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales
✨Tip Number 1
Familiarise yourself with the property market, especially in the North West. Understanding local trends and challenges will help you engage effectively during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the property industry, particularly those involved in sales and housebuilding. Attend local events or join relevant online groups to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss your experience in managing sales teams and driving KPIs. Be ready to share specific examples of how you've motivated teams and improved performance in previous roles.
✨Tip Number 4
Research Property Perspective's values and mission. Tailor your conversations to align with their focus on customer service and operational excellence, showing that you're a good cultural fit for their team.
We think you need these skills to ace Head of Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management, particularly in the property sector. Emphasise your achievements in driving KPIs and mentoring teams, as these are crucial for the Head of Sales role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the property market and how your background aligns with Property Perspective's mission. Mention specific examples of how you've successfully led sales teams and improved processes in previous roles.
Showcase Leadership Skills: Highlight your leadership style and how you foster team development. Discuss your experience in conducting one-to-ones and team meetings, as well as how you handle escalated complaints and maintain high service standards.
Prepare for Potential Questions: Anticipate questions related to your experience with B2B and B2C sales, as well as your approach to problem-solving in complex situations. Be ready to discuss how you would contribute to the Executive Team and improve sales progression processes.
How to prepare for a job interview at Property Perspective
✨Know the Company Inside Out
Before your interview, make sure to research Property Perspective thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Leadership Skills
As a Head of Sales, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, met KPIs, or resolved conflicts. Highlight how you can motivate and develop your team to achieve targets.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think of specific instances where you've navigated challenges in sales progression or client relationships, and be ready to discuss your approach.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be prepared to demonstrate how you build trust with clients and team members. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to lead and manage relationships.
