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- Tasks: Lead pensions administration services and manage client relationships in a dynamic team.
- Company: Join XPS Group, a top UK consulting firm in pensions and insurance, promoting diversity and growth.
- Benefits: Enjoy flexible working, competitive salary, bonus scheme, 25 days holiday, and health perks.
- Why this job: Be part of a vibrant culture where your expertise shapes the future of pensions administration.
- Qualifications: Experience in DB pension schemes, leadership skills, and project management are essential.
- Other info: Guaranteed interview for candidates with disabilities meeting essential criteria.
The predicted salary is between 43200 - 72000 £ per year.
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About XPS Group
XPS Group is a prominent UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.
Location: Bristol
Employment Type: Permanent, Full Time
Grade: Senior Consultant
Hybrid
REQ003090
About XPS Group
XPS Group is a prominent UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.
About The Role
We are currently seeking a Pensions Administration Manager to join XPS based at our vibrant Bristol office, with hybrid working. Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.
Key Responsibilities
- Leading the provision of pensions administration services for the assigned XPS Administration client portfolio.
- Overseeing day to day management of client relationships with trustees and corporate clients, and participation in trustee and client meetings where applicable.
- Active participation in XPS Administration’s marketing initiatives, new business activities, attending new business pitches and company events. Seeking opportunities to generate additional income from existing client portfolio.
- Providing expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry.
- Overseeing the project management of annual and ad-hoc projects such as renewals, benefit statements, pension increases, scheme returns, and trustees’ reports and accounts. Ensuring projects are fully monitored and completed in line with customer and legislation requirements.
- Mentoring less experienced colleagues in the team.
- Taking responsibility for all aspects of admin billing, in conjunction with Operations Manager and/or Client Manager. Ensuring all recorded admin time is billed or accrued by the monthly deadline, all chargeable work is correctly recorded on the time recording system and billed as soon as possible, and all bills are issued and payment received on time.
- Presenting technical matters at team meetings.
- Leading non-client activities, conducting internal audits, being alert to potential improvements in pensions administration processes, quality improvement and implementing changes. Ensuring Governance tracking measures (for example central spreadsheets, error logs etc) are updated promptly.
- Responsible for total workflow management of the team.
- Identifying team objectives or other necessary changes in line with business needs and actively implementing appropriate course of action.
- Positively contributing to regular management meetings, implementing any recommendations or decisions made in terms of working practices, resourcing, efficiencies and dissemination of communications to more junior staff.
- Formal staff management responsibilities including areas such as conducting appraisals, setting individual and team objectives, handling HR, performance management issues and recruitment related activities as and where required.
- Forging strong working relationships with other departments/teams both internal and external to the Company in order to provide a total service to our clients. e.g. Pensions Accounts, Payroll, Administration Consulting and Business Support.
- Ensuring the accurate updating on the time recording system for both chargeable and non-chargeable activities, enabling team and self to meet required utilisation and recovery targets, and providing encouragement to team to meet targets and objectives. Reporting to senior management by exception.
Essential
Your Profile:
- Previous pensions administration experience of Defined Benefit schemes including leavers, retirements, deaths, transfers, monthly processing and investment, benefit statements, scheme renewal and pension increases. This role is likely to appeal to individuals with significant experience although not exclusive as all applications will be considered on an individual basis.
- Thorough knowledge of pensions legislation framework and demonstrable ability to remain informed of changes to the framework.
- Previous supervisory, leadership and management experience including performance monitoring, appraisals, recruitment etc.
- Third party pensions administration experience preferred, although strong all-round experience within an in-house pensions department, which is not purely process driven will be considered.
- Previous project management experience would be required to perform pension administration project-based work.
- IT proficient, in Microsoft Word, Excel, Outlook & PowerPoint
What We Offer
Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.
How To Apply
Interested candidates should submit applications below or contact recruitment@xpsgroup.com. Join XPS Group and contribute to a dynamic and inclusive workplace.
Equal Opportunity Statement
XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.
Eligibility
Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.
Who Are We
To find out more please visit: www.xpsgroup.com
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Project Management and Information Technology
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Pensions Administration Manager employer: XPS Group
Contact Detail:
XPS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administration Manager
✨Tip Number 1
Familiarise yourself with the latest pensions legislation and industry trends. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly changing field.
✨Tip Number 2
Network with professionals in the pensions administration sector. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture at XPS Group.
✨Tip Number 3
Prepare to discuss your previous experience managing client relationships and leading teams. Be ready to share specific examples of how you've successfully navigated challenges in pensions administration.
✨Tip Number 4
Showcase your project management skills by preparing examples of past projects you've led. Highlight your ability to manage workflows and implement improvements, as this is crucial for the role at XPS Group.
We think you need these skills to ace Pensions Administration Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Pensions Administration Manager position. Tailor your application to highlight your relevant experience in managing Defined Benefit schemes and your knowledge of pensions legislation.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous pensions administration experience, particularly with DB schemes. Include specific examples of your leadership and project management skills, as well as any supervisory roles you've held.
Showcase Your Skills: Make sure to mention your IT proficiency, especially in Microsoft Word, Excel, Outlook, and PowerPoint. If you have experience with presentations or mentoring, include that too, as it aligns with the job's requirements.
Follow Application Instructions: When filling out the application form, pay close attention to the sections regarding the Guaranteed Interview Scheme if applicable. Ensure you tick the box if you wish to be considered under this scheme, and double-check all information before submitting your application.
How to prepare for a job interview at XPS Group
✨Know Your Pensions Legislation
Make sure you brush up on your knowledge of pensions legislation and the specifics of Defined Benefit schemes. Being able to discuss recent changes or developments in the industry will show that you're not only knowledgeable but also proactive in staying informed.
✨Demonstrate Leadership Skills
As a Pensions Administration Manager, you'll need to showcase your leadership experience. Prepare examples of how you've successfully managed teams or projects in the past, highlighting your ability to mentor others and drive results.
✨Prepare for Client Interactions
Since the role involves managing client relationships, think about how you would approach client meetings. Be ready to discuss your experience in handling client queries and providing consultative advice, as well as any successful outcomes from previous interactions.
✨Showcase Your Project Management Experience
Be prepared to talk about your project management skills, especially in relation to annual and ad-hoc projects. Discuss specific projects you've led, the challenges you faced, and how you ensured successful delivery within deadlines.
