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- Tasks: Join TikTok as a Content Quality Analyst, ensuring top-notch content moderation and training AI models.
- Company: TikTok is the leading platform for short-form mobile video, inspiring creativity and joy worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for growth, creativity, and collaboration.
- Why this job: Be part of a vibrant team that values innovation and diversity while making a global impact.
- Qualifications: Bachelor's degree required; proficiency in English and French; experience in content quality management preferred.
- Other info: This role offers a chance to work with cutting-edge technology in a rapidly growing industry.
The predicted salary is between 36000 - 60000 £ per year.
TikTok LIVE – Content Quality Analyst (French Speaking)
TikTok LIVE – Content Quality Analyst (French Speaking)
2 days ago Be among the first 25 applicants
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Responsibilities
About the Team
The livestream industry has seen tremendous growth in recent years and has become the next growth driver for TikTok global business. It also brings great joy to users globally and it creates a new channel for our creators to show themselves.
We are seeking a Content Quality Analyst to join our team to lead quality initiatives in content moderation—leveraging both human labeling and machine learning models, including Large Language Models (LLMs). This role plays a critical part in upholding content quality across Tiktok Live platform. The ideal candidate will be deeply involved in training AI models, analyzing moderation data to extract actionable insights, resolving complex content scenarios, and working closely with partner teams to ensure effective issue resolution. Success in this role requires strong analytical thinking, high ownership, and the ability to collaborate across cross-functional teams. A keen eye for detail and a proactive mindset toward challenging existing processes and driving continuous improvement are essential.
Detailed responsibilities include:
1. Ensure high-quality content benchmarking across BPO teams, support the setup, onboarding, and training of new BPO teams. Manage policy clarifications, calibrations, and arbitration processes. Analyze BPO team performance to identify knowledge gaps and systemic issues.
2. Handle content labeling for specific queues based on cross-functional business requirements, analyze labeled content to identify trends and provide insights to project teams and independently manage quality evaluation initiatives, delivering actionable analytical insights.
3. Train models using large datasets of labeled content to improve decision-making accuracy. Enhance model capabilities through iterative training and reinforcement learning, assist in data preparation, cleaning, and structuring for training purposes. Improve model accuracy by testing and fine-tuning, highlight the algorithm team with supporting examples for any potential gaps in LLM decision making draft, revise, and quality-check content to explore and enhance the synergy between human input and data in LLM training.
4. Analyze moderation and labeling data from multiple queues to derive a process or market specific trend/correlation. Arrange supporting data points for impact analysis and solution planning.
5. Custodian of all quality specific artifacts for the content moderation scope, generating creative solutions, including the use of technology and tools, to enhance the quality of both individual and team outputs.
Qualifications
Minimum Qualifications:
1. Bachelor’s degree in Business, Data Science, Computer Science, Information Technology, Communications, or a related field.
2. Proficiency in both English and French is essential, as you will be required to review external French language content.
3. Experienced in content quality management, product operations, or a related analytics role, preferably in tech, digital content, or platform moderation environments.
4. Proficiency in data analysis and visualization tools such as Excel, Tableau, Power BI, or similar.
5. Basic understanding of machine learning concepts and Large Language Models (LLMs).
6. Strong ability to analyze complex datasets, identify patterns, and generate actionable insights.
Preferred Qualifications:
1. Strong analytical skills with the ability to translate data into actionable insights, influence strategy, and drive impactful solutions.
2. Solid understanding of machine learning principles, including model evaluation metrics and optimization techniques.
3. Experience as RLHF (Reinforcement learning from human feedback) annotators for leading Al/LLM companies is strongly preferred.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok\’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok\’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We\’re resilient and embrace challenges as they come. By constantly iterating and fostering an \”Always Day 1\” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Quality Assurance
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Industries
Entertainment Providers
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TikTok LIVE - Content Quality Analyst (French Speaking) employer: TikTok
Contact Detail:
TikTok Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TikTok LIVE - Content Quality Analyst (French Speaking)
✨Tip Number 1
Familiarise yourself with TikTok's content moderation policies and guidelines. Understanding the nuances of what constitutes quality content on the platform will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your analytical skills, especially in data analysis and visualisation tools like Excel or Tableau. Being able to showcase your ability to derive insights from data will set you apart from other candidates.
✨Tip Number 3
Engage with TikTok LIVE content regularly to understand current trends and user behaviour. This will not only enhance your familiarity with the platform but also provide you with relevant examples to discuss in interviews.
✨Tip Number 4
Network with professionals in the content moderation and analytics fields. Connecting with individuals who work at TikTok or similar companies can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace TikTok LIVE - Content Quality Analyst (French Speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in content quality management, data analysis, and any familiarity with machine learning concepts. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for content quality and moderation. Mention your proficiency in both English and French, and provide examples of how your analytical skills have led to actionable insights in previous roles.
Showcase Relevant Skills: Emphasise your experience with data analysis tools like Excel or Tableau, and any knowledge of Large Language Models (LLMs). Highlight specific projects where you improved content quality or resolved complex issues.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that your language is clear and professional, reflecting the high standards expected by TikTok.
How to prepare for a job interview at TikTok
✨Showcase Your Analytical Skills
As a Content Quality Analyst, you'll need to demonstrate strong analytical thinking. Prepare examples of how you've previously analysed data to derive insights or solve problems. Be ready to discuss specific tools you've used, like Excel or Tableau, and how they helped you in your analysis.
✨Familiarise Yourself with Machine Learning Concepts
Since the role involves working with AI models and LLMs, brush up on basic machine learning principles. Understand key terms and be prepared to discuss how these concepts apply to content moderation. This will show your potential employer that you're not just familiar with the technology but also eager to learn more.
✨Prepare for Language Proficiency
Given that proficiency in both English and French is essential, practice discussing your experiences and insights in both languages. You might be asked to review or analyse content in French, so being comfortable switching between languages will be a big plus.
✨Demonstrate a Proactive Mindset
The job requires a proactive approach to improving processes. Think of instances where you've challenged existing methods or suggested improvements in previous roles. Share these examples during your interview to highlight your initiative and problem-solving skills.
