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For Companies At a Glance
- Tasks: Manage and enhance Salesforce platforms, ensuring smooth operations and user satisfaction.
- Company: Join a leading UK business dedicated to safety and security for thousands.
- Benefits: Enjoy remote work flexibility and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving impactful solutions in a supportive culture.
- Qualifications: Strong knowledge of Salesforce tools and experience in stakeholder management required.
- Other info: Mid-senior level role with full-time commitment in IT Services.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Salesforce FSL Administrator role at Steadman Brown.
We are currently partnered with a leading UK business that provides an important service to ensure the safety and security of thousands of people across the country. Driven by Salesforce, they are looking to build an internal team to drive the platform forward with the growth of the business.
The role of Salesforce Administrator is vital to the daily upkeep and improvement of the Salesforce platform, including Field Service Lightning, Sales Cloud, and Service Cloud. You will work closely with the business and alongside the Salesforce Developer, gathering requirements and ensuring solutions benefit all users.
Key Responsibilities:
- Configure Salesforce across Sales Cloud, Service Cloud, and Field Service Lightning.
- Gather requirements from stakeholders and understand the needed solutions.
- Automate processes using Flows.
- Ensure connected platforms function properly with Salesforce.
- Provide training and improve user adoption across teams.
Experience and Qualifications:
- Strong knowledge of Field Service Lightning, Sales Cloud, and Service Cloud.
- Proficient in building flows to automate processes.
- Experience managing stakeholder requirements and translating them into Salesforce solutions.
- Ability to lead workshops and implement Salesforce changes.
- Salesforce Certified Field Service Lightning Consultant (preferred).
- Remote working experience.
- Ownership of Salesforce platform.
Additional Details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: IT Services and IT Consulting
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Salesforce FSL Administrator employer: Steadman Brown
Contact Detail:
Steadman Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce FSL Administrator
✨Tip Number 1
Familiarise yourself with the latest features and updates in Salesforce Field Service Lightning, Sales Cloud, and Service Cloud. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals already working in Salesforce roles, especially those who have experience with Field Service Lightning. Engaging in discussions or attending webinars can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've gathered requirements from stakeholders and translated them into effective Salesforce solutions. Real-life scenarios will showcase your problem-solving skills and practical experience.
✨Tip Number 4
Consider obtaining additional Salesforce certifications, particularly the Field Service Lightning Consultant certification if you haven't already. This can significantly enhance your profile and show your dedication to professional development.
We think you need these skills to ace Salesforce FSL Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Salesforce FSL Administrator position. Familiarise yourself with Field Service Lightning, Sales Cloud, and Service Cloud to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with Salesforce, particularly in configuring and automating processes. Mention any relevant certifications, such as the Salesforce Certified Field Service Lightning Consultant, to strengthen your application.
Showcase Your Skills: Demonstrate your ability to gather stakeholder requirements and translate them into effective Salesforce solutions. Provide examples of past projects where you've successfully led workshops or improved user adoption.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences to the specific needs of the role. Explain why you're passionate about working with Salesforce and how you can contribute to the company's mission of ensuring safety and security.
How to prepare for a job interview at Steadman Brown
✨Showcase Your Salesforce Knowledge
Make sure to brush up on your knowledge of Field Service Lightning, Sales Cloud, and Service Cloud. Be prepared to discuss specific features and how you've used them in past roles, as this will demonstrate your expertise and suitability for the position.
✨Prepare for Stakeholder Scenarios
Since the role involves gathering requirements from stakeholders, think of examples where you've successfully managed stakeholder expectations. Be ready to explain how you translated their needs into effective Salesforce solutions.
✨Demonstrate Automation Skills
As automating processes using Flows is a key responsibility, prepare to discuss your experience with building flows. You might even want to bring examples of flows you've created or improvements you've made through automation.
✨Emphasise Training and User Adoption
User adoption is crucial for the success of any Salesforce implementation. Be ready to talk about how you've provided training in the past and strategies you've used to improve user engagement with the platform.
