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- Tasks: Manage digital infrastructure for critical transport operations and ensure system resilience.
- Company: Join Transport for Wales, a leader in creating an inclusive and sustainable transport network.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Be part of a mission to transform transport in Wales and combat climate change.
- Qualifications: Experience with Windows Servers, Azure, Office 365, and IT infrastructure management required.
- Other info: Welsh language skills are a plus, with support for learning offered.
The predicted salary is between 36000 - 60000 £ per year.
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IT and DS Infrastructure Operations Manager, Pontypridd
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Client:
Transport for Wales
Location:
Pontypridd, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
39a4a879510e
Job Views:
11
Posted:
18.07.2025
Expiry Date:
01.09.2025
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Job Description:
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales\’ leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.
We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The IT and DS Infrastructure Operations Manager is a key operational role which is responsible for the digital infrastructure that supports critical transport operations.
- Deliver and support on-premises infrastructure by managing VMware/vSphere platforms, physical hardware, databases, and backups, through proactive maintenance and disaster recovery planning, to ensure a stable, resilient, and efficient virtual environment.
- Administer Microsoft 365 services by monitoring performance, resolving issues, and maintaining operational procedures and mail systems, to ensure reliable access to collaboration and productivity tools across the organization.
- Manage Azure IaaS platforms by configuring network, storage, and compute resources, and collaborating with development teams on infrastructure-as-code, to provide scalable, cost-effective, and integrated cloud services.
- Support critical network infrastructure by overseeing WAN, switching, and wireless services, and conducting performance and capacity planning, to maintain continuous and reliable connectivity across all sites.
Who we’re looking for
- Experience of supporting critical environments and Enterprises using: Windows Servers (Servers 2022, 2019 and 2016) running on Hypervisors VMWare/vSphere.Azure Infrastructure ServicesBackup and Replication services (Veeam)On premise Active Directory, Directory Services and Entra IDOffice 365 enterprise administration including systems maintenance with PowerShell scripting.
- Experience of configuring Office 365 service suite at an Enterprise level to ensure email flows, user security, audit compliance and license optimisation and compliance.
- Experience of designing and implementing best practices for IT infrastructure management processes and procedures including security by design, and system resilience and availability.
- Experience of designing IT infrastructure solutions that are highly secure, are resilient and perform in line with customer requirements and strategic policies.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
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IT and DS Infrastructure Operations Manager employer: Transport for Wales
Contact Detail:
Transport for Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT and DS Infrastructure Operations Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as VMware/vSphere and Azure IaaS. Having hands-on experience or relevant certifications can significantly boost your confidence during interviews.
✨Tip Number 2
Network with professionals in the transport and IT sectors, especially those who work at Transport for Wales or similar organisations. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your experience with critical environments and enterprise-level systems. Be ready to share specific examples of how you've managed infrastructure and resolved issues in past roles.
✨Tip Number 4
If you have any Welsh language skills, even basic ones, be sure to highlight them. While not essential, showing a willingness to engage with the Welsh language can set you apart from other candidates.
We think you need these skills to ace IT and DS Infrastructure Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the IT and DS Infrastructure Operations Manager position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your experience with Windows Servers, VMware/vSphere, Azure Infrastructure Services, and Office 365. Use specific examples to demonstrate how you've successfully managed similar environments in the past.
Showcase Your Skills: Emphasise your technical skills, particularly in areas like backup and replication services, Active Directory, and PowerShell scripting. Mention any best practices you’ve implemented for IT infrastructure management, as this will show your capability to handle the responsibilities of the role.
Express Your Commitment to Diversity: Transport for Wales values diversity, so include a statement in your application about your commitment to creating an inclusive workplace. If you have experience working in diverse teams or promoting inclusivity, be sure to mention it.
How to prepare for a job interview at Transport for Wales
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Windows Servers, VMware/vSphere, and Azure Infrastructure Services. Highlight specific projects where you successfully managed these technologies, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Problem-Solving Skills
Transport for Wales values innovation and resilience. Share examples of how you've proactively resolved issues in critical environments, particularly with backup and replication services like Veeam, to show that you can maintain stability in operations.
✨Understand Their Mission
Familiarise yourself with Transport for Wales' mission to create a sustainable transport network. Be ready to discuss how your skills and experiences align with their goals, especially in terms of supporting digital infrastructure that enhances customer experience.
✨Highlight Inclusivity and Teamwork
Since Transport for Wales is focused on building a diverse team, be sure to mention your experience working in inclusive environments. Discuss how you collaborate with others and support team growth, which aligns with their commitment to an open workplace.
