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- Tasks: Support and troubleshoot applications, ensuring smooth operations for clients and teams.
- Company: Join PLM Central Ltd, a dynamic player in IT services and consulting.
- Benefits: Enjoy paid holidays, pension, and training opportunities in a professional environment.
- Why this job: Be part of a fast-paced team, learn new tech, and grow into a PLM consultant role.
- Qualifications: Experience in manufacturing and application support; strong IT and communication skills required.
- Other info: British citizenship is a must; office-based role with a salary starting at £35k.
The predicted salary is between 28000 - 42000 £ per year.
We are currently seeking a highly skilled and motivated Application Support Engineer, to join our dynamic team at PLM Central Ltd. As an Application Support Engineer, you will play a crucial role in ensuring the smooth operation and efficient functioning of our applications by providing technical assistance to our clients and internal stakeholders
Required Qualifications and Skills:
- Experience in the manufacturing industry
- Extensive experience in providing application support and technical support in a fast-paced environment
- Excellent troubleshooting skills and resolving technical issues in a timely manner
- Proficient in IT expertise
- Strong communication skills to interact with clients and team members
- Strong knowledge of application development and support strategies
- Analytical skills to identify and solve problems
- Familiarity with Oracle or SQL or any other relational databases
Optional Qualifications and Skills:
- A bachelor\’s degree in software engineering, computer science, information systems, computer engineering, or similar
- Experience with CAD, PLM, ERP, ALM technologies is a plus
- Experience with cloud-based technologies and platforms could be beneficial
*Future growth prospect to become a PLM consultant
Responsibilities:
- Provide technical support and troubleshoot application-related issues reported by clients and end-users.
- Collaborate with cross-functional teams to resolve complex problems and ensure timely issue resolution.
- Conduct a thorough analysis of the reported issues and develop appropriate solutions or work arounds.
- Develop and maintain technical documentation, including troubleshooting guides and knowledge base articles.
- Assist in application deployments and configuration management.
- Confidently manage code migration, document configuration changes, and performance monitoring.
- Proactively monitor application performance and identify potential areas for improvement.
- Collaborate with the development team to identify and address recurring issues and provide feedback for product enhancements
- Working independently after initial training
Soft Skills:
- Keen to learn new technology
- Enthusiastic & Motivated
- Innovative and forward-thinking
- Ability to work independently, plan, organised and deliver projects
- Willingness to succeed
- You need to be able to work in a fast-paced environment
* Applicants must hold British citizenship to be considered for this position
- 5* Training
- Opportunity to work with a highly professional and technical team
- Pension
- Paid Holidays
Remuneration: £35k+ per annum or depending on experience
Location: Office based
9am to 5:30pm
Job Type: Full-time
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
IT Services and IT Consulting
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(PLM) Application Support Engineer employer: PLM Central Ltd
Contact Detail:
PLM Central Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (PLM) Application Support Engineer
✨Tip Number 1
Familiarise yourself with the specific applications and technologies used by PLM Central Ltd. Understanding their software stack, especially in relation to Oracle, SQL, and any CAD or PLM tools, will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your troubleshooting skills by practising common technical issues that arise in application support. Being able to demonstrate your problem-solving process can impress interviewers and show your readiness for the role.
✨Tip Number 3
Network with current or former employees of PLM Central Ltd. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed multiple tasks or resolved urgent issues, as this aligns closely with the demands of the Application Support Engineer role.
We think you need these skills to ace (PLM) Application Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in application support and the manufacturing industry. Emphasise your troubleshooting skills and any familiarity with Oracle, SQL, or other relational databases.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully resolved technical issues in the past and your ability to work in fast-paced environments.
Showcase Soft Skills: Highlight your soft skills such as communication, organisation, and your eagerness to learn new technologies. These are crucial for the Application Support Engineer role and can set you apart from other candidates.
Prepare for Technical Questions: Be ready to discuss your technical expertise and problem-solving abilities during the interview process. Think of scenarios where you've successfully managed application-related issues and be prepared to explain your thought process.
How to prepare for a job interview at PLM Central Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with application support and troubleshooting. Highlight specific examples where you've resolved technical issues, especially in a fast-paced environment, as this will demonstrate your capability to handle the demands of the role.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice explaining complex technical concepts in simple terms, as you may need to interact with clients and team members who may not have a technical background.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you approach problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you analyse issues and develop effective solutions.
✨Familiarise Yourself with Relevant Technologies
Brush up on your knowledge of Oracle, SQL, and any other relational databases mentioned in the job description. If you have experience with CAD, PLM, or ERP technologies, be ready to discuss how that experience can benefit the team.
