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- Tasks: Manage non-production environments to ensure stability and support for engineering teams.
- Company: Join Rank Interactive, a leading global digital gaming company with a vibrant culture.
- Benefits: Enjoy hybrid working, development opportunities, and comprehensive health benefits.
- Why this job: Be part of a high-performing team that values inclusivity and personal growth.
- Qualifications: 3+ years in environment management; knowledge of CI/CD, cloud platforms, and scripting required.
- Other info: Global exposure and collaboration with diverse teams await you!
The predicted salary is between 43200 - 72000 £ per year.
Rank Interactive, the digital arm of the Rank Group plc, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily.
Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software.
With offices in the UK, Gibraltar, Malta, Barcelona, Mauritius, South Africa, and Israel and being part of a group with approximately 8,000 employees globally; we unite people and entertainment across diverse digital channels.
Joining our high-performing and inclusive culture, you\’ll instantly become part of a team supporting our customer-facing initiatives.
Job Description
We are looking for a proactive and detail-oriented Service Reliability Manager to take ownership of our non-production environments—including Development, Staging, and Performance. This role is critical to ensuring that our engineering and QA teams have stable, reliable, and production-representative environments to support continuous integration, testing, and delivery.
Key Responsibilities
Oversee and maintain the health, stability, and configuration of all non-production environments.
Coordinate environment refreshes, data resets, and configuration updates in alignment with development and release cycles.
Serve as the primary point of contact for environment-related issues, outages, and requests.
Plan and manage the provisioning and decommissioning of environments as needed.
Collaborate with DevOps, QA, Security, and Infrastructure teams to ensure environments mirror production where appropriate.
Monitor environment usage, capacity, and performance; proactively address bottlenecks or inconsistencies.
Maintain documentation of environment configurations, access controls, and dependencies.
Enforce environment governance, including naming conventions, versioning, and deployment standards.
Support environment access management and coordinate environment availability for testing and development teams.
Drive automation and standardization across environment provisioning and configuration where feasible.
Participate in release planning to align environment availability with delivery timelines.
Qualifications
Qualifications
3+ years experience in environment management, DevOps, or infrastructure operations.
Strong knowledge of CI/CD pipelines and tools (e.g., Jenkins, GitHub Actions).
Hands-on experience with cloud platforms such as AWS andAzure.
Familiarity with container orchestration (e.g., Docker, Kubernetes).
Experience with scripting or automation (e.g., Bash, PowerShell, Python).
Exceptional communication and coordination skills across technical teams.
Understanding of software development and release lifecycles.
Experience with test data management is a plus.
#LI-Hybrid #LI-MN1
Additional Information
Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself
Wellbeing@Rank is important… From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.
We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.
Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.
From pensions to bonus schemes, and private medical insurance to life insurance – we\’ve got you covered.
*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.
We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
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Service Reliability Manager employer: Rank Group
Contact Detail:
Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Reliability Manager
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as CI/CD pipelines and cloud platforms like AWS and Azure. Having hands-on experience or relevant projects to discuss can really set you apart during conversations.
✨Tip Number 2
Network with current or former employees of Rank Interactive on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss your experience with environment management and how you've handled issues in the past. Be ready to share specific examples that demonstrate your problem-solving skills and ability to coordinate across technical teams.
✨Tip Number 4
Showcase your understanding of automation and standardisation in your previous roles. Highlight any initiatives you've led or contributed to that improved efficiency, as this aligns well with the responsibilities of the Service Reliability Manager position.
We think you need these skills to ace Service Reliability Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in environment management, DevOps, and infrastructure operations. Emphasise your familiarity with CI/CD pipelines and cloud platforms like AWS and Azure.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role of Service Reliability Manager at Rank Interactive. Mention specific examples of how you've successfully managed non-production environments and collaborated with technical teams.
Showcase Technical Skills: Clearly outline your technical skills related to scripting, automation, and container orchestration. Provide examples of projects where you used tools like Jenkins or Docker to demonstrate your hands-on experience.
Highlight Communication Abilities: Since the role requires exceptional communication and coordination skills, include instances where you've effectively communicated with cross-functional teams. This will show that you can bridge gaps between technical and non-technical stakeholders.
How to prepare for a job interview at Rank Group
✨Understand the Role
Make sure you have a solid grasp of what a Service Reliability Manager does. Familiarise yourself with the key responsibilities listed in the job description, especially around environment management and CI/CD processes.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with cloud platforms like AWS and Azure, as well as your knowledge of CI/CD tools such as Jenkins or GitHub Actions. Highlight any hands-on experience you have with container orchestration and scripting.
✨Demonstrate Communication Skills
Since this role involves coordinating with various teams, be ready to provide examples of how you've effectively communicated and collaborated with technical teams in the past. This will show that you can bridge gaps between different departments.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage environment-related issues or outages, and be ready to explain how you approached these challenges and what the outcomes were.
