Salesforce Implementation Specialist
Salesforce Implementation Specialist

Salesforce Implementation Specialist

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to configure and support Salesforce solutions for life sciences clients.
  • Company: Dot Compliance is an innovative software company revolutionising quality management in life sciences.
  • Benefits: Enjoy a dynamic work environment, opportunities for growth, and collaboration with global teams.
  • Why this job: Be part of a mission-driven company making a real impact in the life sciences sector.
  • Qualifications: 3+ years Salesforce experience; strong problem-solving skills and a passion for technology required.
  • Other info: Ideal for independent learners eager to thrive in a fast-paced startup culture.

The predicted salary is between 36000 - 60000 £ per year.

Dot Compliance provides a ready-to-deploy, Salesforce-native eQMS with the industry’s first AI specifically built to deliver safe, reliable decision guidance for critical quality issues. This offers faster, more proactive quality and compliance through vertical AI that empowers data-driven decision making in life sciences quality and compliance.

The company’s solutions are trusted by life sciences companies, both large and small, worldwide. The solutions are fully compliant with 21 CFR part 11, EU Annex 11 and support ISO 9001, 13485, 14971, and 27001.

Who we’re looking for

We are looking for Salesforce Implementation to become an integral part of our Professional Services team at Dot Compliance. At Dot Compliance, we strive to ensure customers’ satisfaction and an effective onboarding process. As a Salesforce Implementation Specialist, you will work closely with the professional services global team to support technical activities during customer onboarding stage, develop custom solutions, tools and scripts to improve the process and work closely with the product team to design and develop the tools required to support new products and features. You will be working in collaboration with the customers and closely with our support, product, and customer success teams.

Dot Compliance is a cloud-based, innovative software company, and our product, built on Salesforce platform, allows life science customers to manage their quality and compliance

Our ideal candidate should be passionate about learning new technologies, organizing information \\ data, and keen on becoming a part of a growing and dynamic team. You will succeed in this role if you are a problem solver who likes to work with data and people to drive the best solution for both the customer and Dot.

Responsibilities:

  • Configure the DOT Compliance system in accordance with defined customer requirements.
  • Provide technical support and collaborate with the Professional Services team on ongoing implementation projects.
  • Utilize Salesforce configuration tools to implement customer-specific functionalities within the DOT Compliance platform.
  • Deploy configurations and customizations across customer environments (orgs).
  • Conduct system performance testing and validation to ensure quality and compliance.
  • Collaborate cross-functionally with Product Management, Customer Success, R&D, Support, QA, and DevOps teams to ensure seamless delivery and system integrity.

Do you have what we’re looking for?

  • Minimum 3 years of experience in configuring applications on the Salesforce platform; experience in administration is considered an advantage
  • Minimum 1 year of experience in Development of Apex/LWC/VF is an advantage
  • Proven experience with system integration projects (e.g., API-based, middleware, or third-party systems) is highly desirable
  • Good knowledge of Excel
  • Strong written and verbal communication in English.
  • Additional language is an advantage.
  • Independent learner with the ability to adapt and understand concepts with agility.
  • Team Player, able to excel in a rapidly changing, hyper-growth, startup environment.
  • Relevant degree from a recognized university/college

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Salesforce Implementation Specialist employer: Dot Compliance Ltd

At Dot Compliance, we pride ourselves on being an innovative leader in the life sciences sector, offering a collaborative and dynamic work environment that fosters professional growth and development. As a Salesforce Implementation Specialist, you will be part of a passionate team dedicated to delivering exceptional customer experiences while utilising cutting-edge technology. Our commitment to employee satisfaction is reflected in our supportive culture, opportunities for continuous learning, and the chance to make a meaningful impact in a rapidly evolving industry.
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Contact Detail:

Dot Compliance Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Salesforce Implementation Specialist

✨Tip Number 1

Familiarise yourself with the Salesforce platform and its configuration tools. Understanding how to navigate and utilise these tools will give you a significant advantage during the interview process, as you'll be able to demonstrate your practical knowledge.

✨Tip Number 2

Showcase your problem-solving skills by preparing examples of past projects where you've successfully implemented solutions on the Salesforce platform. Be ready to discuss specific challenges you faced and how you overcame them.

✨Tip Number 3

Network with current or former employees of Dot Compliance or similar companies. Engaging with them can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.

✨Tip Number 4

Stay updated on the latest trends in life sciences and compliance technology. Being knowledgeable about industry developments will not only impress your interviewers but also show your genuine interest in the role and the company's mission.

We think you need these skills to ace Salesforce Implementation Specialist

Salesforce Configuration
Apex Development
LWC (Lightning Web Components)
Visualforce (VF)
API Integration
Middleware Solutions
System Performance Testing
Validation Techniques
Technical Support
Collaboration Skills
Data Management
Problem-Solving Skills
Adaptability
Communication Skills
Excel Proficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Salesforce, particularly in configuration and development. Use specific examples that demonstrate your problem-solving skills and ability to work with data.

Craft a Compelling Cover Letter: In your cover letter, express your passion for learning new technologies and your enthusiasm for the role. Mention how your skills align with the responsibilities outlined in the job description, especially your experience in customer onboarding and collaboration.

Showcase Relevant Experience: When detailing your work history, focus on projects where you configured applications on the Salesforce platform or worked on system integration. Highlight any specific achievements or outcomes that resulted from your contributions.

Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves quality and compliance.

How to prepare for a job interview at Dot Compliance Ltd

✨Showcase Your Salesforce Expertise

Make sure to highlight your experience with Salesforce configuration and any specific projects you've worked on. Be prepared to discuss how you've implemented customer-specific functionalities and the tools you used.

✨Demonstrate Problem-Solving Skills

As a Salesforce Implementation Specialist, you'll need to be a problem solver. Prepare examples of challenges you've faced in previous roles and how you successfully resolved them, especially in relation to data and customer needs.

✨Communicate Effectively

Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, and be ready to explain complex technical concepts in a way that non-technical stakeholders can understand.

✨Emphasise Team Collaboration

This position requires working closely with various teams. Share experiences where you've collaborated cross-functionally, highlighting your ability to work well in a team and adapt to changing environments.

Salesforce Implementation Specialist
Dot Compliance Ltd
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