Head of Quality (Partnerships)
Head of Quality (Partnerships)

Head of Quality (Partnerships)

Full-Time 43000 - 46000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the development and management of university partnerships, ensuring quality and compliance.
  • Company: Join Arden University, a multi-award-winning institution focused on innovation and accessible education.
  • Benefits: Enjoy 30 days holiday, a generous pension plan, private medical insurance, and free courses for you and your family.
  • Why this job: Be part of a passionate team dedicated to making education accessible and impactful worldwide.
  • Qualifications: Proven leadership skills, experience in quality assurance, and strong analytical abilities are essential.
  • Other info: This role offers hybrid working with a minimum of one day in Coventry; apply early as positions may close quickly.

The predicted salary is between 43000 - 46000 £ per year.

Salary: £50,000 – £55,000 per annum

Employment type: Permanent

Hours per week: 37

Reporting into: Academic Registrar

Department: Quality and Registry

Click here to read the full job description and view our excellent benefits here

This role operates on a hybrid working arrangement that will require a minimum of 1day travel into our Coventry head office. This may fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About our Department:

The Head of Quality (Partnerships) sits within the Academic Registrar’s Office as a part of a wider Quality and Registry team. This is the University’s central administrative hub for our students and the management of the student record. This Team is responsible for a wide range of functions, from governance through to student administration, marking and assessment and has responsibility for processing all results and grades for the student’s and produce all certificates that are awarded at the graduation ceremony. The Partnership Team has strong links with the Academic Quality Team and the Centre for Academic Partnerships to focus on the due diligence processes, contractual arrangements, compliance and quality management of our academic and recruitment partners.

About the Opportunity:

As the Head of Quality for Partnerships, you\’ll have responsibility for managing andsupporting the development and approval of university partnerships. This involves working with ouracademic partners in establishing the collaborative delivery of ouruniversityacademic portfolio and arrangements established for the activity of student recruitment. More detailed responsibilities include:

  • Management of the process of approval to include due diligence, partner approval, contractual arrangements, and academic provision for collaborative delivery.
  • Developing strategies for new and existing partnerships, reviewing and evaluating these partnerships and in creating new partnership models.
  • Management and oversight of the University’s quality management framework for Partnerships such that it assures appropriate setting and maintenance of standards. As well as thequality of the student and applicant experience when engaging with any partner of the University.
  • Managing the University Partner Risk Register to incorporate outcomes from compliance audits and other quality mechanisms
  • Management of governance with responsibility for Partnerships to include the University’s Partnership Committee and Agent Review.
  • Management of a team of staff with line management responsibility.
  • Lead on thedevelopment and implementation of policy and procedures for partnerships and to write and present reports, analysis and briefings to the University’s governance as required.
  • Make independent decisions to ensure effective governance and maintenance of the quality standards of the University partnerships.

About You:

Essential Skills:

  • Proven people and/or change management skills
  • Operational planning, management, and business process skills
  • Strong analytical and problem-solving skills, with the ability to think laterally and meet goals
  • Experience of managing and developing a significant team or number of teams and/or a significant project or number of projects
  • Experience of working with and influencing senior management
  • Experience of liaising across internal and external stakeholders at a senior level
  • Clear understanding of the use and interpretation of regulations, policies, and procedures
  • Experience of managing and controlling budgets, resources, or funding, and an understanding of financial management procedures
  • Experience of developing innovative solutions and contributing to strategic planning
  • Highly developed knowledge of quality assurance processes in an educational context
  • Well-developed understanding of regulations and legislation and the implications of non-compliance on other staff
  • Good knowledge of the UK higher education regulatory framework and the changing policy landscape
  • Good knowledge of current debate, development, and innovation in quality management and partnerships in recruitment.
  • Why Arden:

    At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

    • 30 days holiday + bank holidays on-top, and even a Christmas closure!
    • A generous Aviva pension plan, company contributions starting from 7%
    • SimplyHealth plan option
    • Private Medical Insurance coverage (applies to certain job roles)
    • Access to Perkbox benefits
    • Study any Arden course for free, with a discount for all family and friends
    • Plus, otherexcellent benefits
    • Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

    Our Values:

    Stand out, Progressive, Accessible, Resourceful, Kindness,reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

    There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

    Closing Date: Monday 21st July

    We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

    If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

    Equity, Diversity & Inclusion:

    Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

    If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer tothe guidancehere.

    As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people\’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

    Sponsorship statement:

    Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.

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    Head of Quality (Partnerships) employer: Arden University

    Arden University is an exceptional employer that prioritises innovation and accessibility in higher education, offering a supportive work culture where employees are valued and encouraged to grow. With a generous benefits package including 30 days of holiday, a robust pension plan, and opportunities for professional development, Arden fosters a collaborative environment that empowers staff to make a meaningful impact on students' lives. Located in Coventry, the university's hybrid working model allows for flexibility while being part of a dynamic team dedicated to transforming the educational landscape.
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    Contact Detail:

    Arden University Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Head of Quality (Partnerships)

    ✨Tip Number 1

    Familiarise yourself with Arden University's mission and values. Understanding our commitment to accessibility and innovation in education will help you align your responses during interviews, showcasing how your personal values resonate with ours.

    ✨Tip Number 2

    Network with current or former employees of Arden University on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Head of Quality role.

    ✨Tip Number 3

    Prepare to discuss specific examples of your experience in quality assurance and partnership management. Highlighting your past successes in these areas will demonstrate your capability to manage and develop university partnerships effectively.

    ✨Tip Number 4

    Stay updated on current trends and regulations in the UK higher education sector. Being knowledgeable about recent developments will not only impress during interviews but also show your commitment to maintaining high-quality standards in educational partnerships.

    We think you need these skills to ace Head of Quality (Partnerships)

    People Management
    Change Management
    Operational Planning
    Business Process Management
    Analytical Skills
    Problem-Solving Skills
    Team Development
    Stakeholder Engagement
    Regulatory Compliance
    Financial Management
    Strategic Planning
    Quality Assurance in Education
    Knowledge of UK Higher Education Framework
    Policy Development
    Report Writing and Presentation Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Head of Quality (Partnerships) role. Focus on your management experience, quality assurance knowledge, and any partnerships you've developed in previous roles.

    Craft a Compelling Cover Letter: Your cover letter should not only express your enthusiasm for the position but also demonstrate your understanding of Arden University's mission and values. Mention specific examples of how your background aligns with their goals, particularly in quality management and partnership development.

    Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that showcase your ability to manage teams, develop strategies, and improve processes. Use metrics where possible to illustrate your impact in previous roles.

    Proofread and Edit: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Head of Quality role.

    How to prepare for a job interview at Arden University

    ✨Understand the Role Thoroughly

    Before your interview, make sure you have a solid grasp of the Head of Quality (Partnerships) role. Familiarise yourself with the responsibilities outlined in the job description, especially around managing partnerships and quality assurance processes. This will help you articulate how your experience aligns with their needs.

    ✨Showcase Your Leadership Skills

    As this position involves managing a team, be prepared to discuss your leadership style and experiences. Share specific examples of how you've successfully led teams or projects in the past, particularly in educational settings or partnership management.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to navigate complex situations, such as compliance issues or partnership challenges, and be ready to explain your thought process and outcomes.

    ✨Demonstrate Your Knowledge of Quality Assurance

    Given the focus on quality management, it's crucial to demonstrate your understanding of quality assurance processes in education. Be prepared to discuss current trends, regulations, and how they impact partnerships, showcasing your expertise in this area.

    Head of Quality (Partnerships)
    Arden University
    A
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