Membership Sales Advisor

Membership Sales Advisor

Birkenhead Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Membership Sales Advisor, you'll connect with potential members and showcase our gym facilities.
  • Company: Village Hotel Club creates lively spaces for work, play, and relaxation across the UK.
  • Benefits: Enjoy free gym membership, discounts on stays, food, and drinks, plus flexible hours and mental health support.
  • Why this job: Join a fun, supportive team and help others achieve their fitness goals while earning uncapped commission.
  • Qualifications: We seek outgoing individuals passionate about fitness and customer service, with strong communication skills.
  • Other info: This role offers realistic OTE of an additional £4,800 per annum and exciting training opportunities.

The predicted salary is between 24000 - 33600 £ per year.

Joining a gym is a little like dating. You want to know what you’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you’re dreaming of.

So, as Membership Advisor, it’s your job to ensure a perfect match.

You’ll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You’ll get to know what they’re looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven.

You love meeting new people, so you’ll enjoy getting to know potential new members, by phone, or in person when you give them a grand tour of the club.

You’ll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.

  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.

  • Friends and Family discounted stays from £49 including breakfast

  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill

  • 30% discount on and off shift in our Village Hotel Starbucks stores

  • Excellent training and development including our Rising Stars and Talent Academy programmes

  • A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.

  • Discounts and cashback offers on many High Street Brands and Supermarkets.

  • A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health

  • Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.

  • Financial wellbeing support and salary drawdown via Wagestream

  • Access to our Employee Assistance Programme, offering support and counselling

  • Flexible working hours

  • A fun, supportive and inclusive work environment with regular team events

  • Excellent Reward and Recognition Incentive schemes

  • Anniversary rewards for key milestones of service

  • Electric car salary sacrifice scheme

  • Have your birthday off guaranteed

  • Discounted Health Cash plan and Sick pay Insurance.

  • A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.

  • Enhanced maternity and paternity benefits and pay

  • Company Pension scheme

  • Life Insurance

*T&C’s apply based on your contract

But what we need from you…

-A natural ability to interact with all types of people, use the effective selling techniques and a belief in sales through service

-A passion for leisure, fitness and customer service

-An ability to understand the individual needs and wants of our members and tailor your service and communication around them

-A drive to achieve and exceed targets

-A team mentality, forming great relationships within leisure and other departments

Come and be part of something new & something special – Work, Grow & Play the Village Way!

This role is offered with uncapped commission, realistic OTE of an additional £4,800 per annum

About Company: "Village Hotel Wirral is located in the town of Bromborough and close to Liverpool, Chester and North Wales. Our hotel is one mile from Port Sunlight train station, with a regular rail service into Liverpool and Chester. If you’re visiting Liverpool, you’ll probably already be familiar with the vibrant sports, arts and music scenes on the other side of the Mersey. The Wirral itself is known for championship golf courses – the Open was played here in 2014 at the Royal Liverpool Golf Club – as well as sailing at West Kirby and Hoylake. Other popular nearby attractions include Chester Zoo and the Blue Planet Aquarium."

Membership Sales Advisor employer: Village Hotels

At Village Hotel Wirral, we pride ourselves on being an exceptional employer that values individuality and fosters a vibrant work culture. With a focus on employee well-being, we offer a range of benefits including complimentary health memberships, flexible working hours, and excellent training programs to support your growth. Join us in a fun and inclusive environment where you can thrive while helping others achieve their fitness goals in the beautiful surroundings of Bromborough, close to Liverpool and Chester.
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Contact Detail:

Village Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Membership Sales Advisor

✨Tip Number 1

Show off your vibrant personality! When you meet potential members, let your enthusiasm for fitness and leisure shine through. This role is all about making connections, so be genuine and engaging during your interactions.

✨Tip Number 2

Familiarize yourself with the facilities and services offered at Village Gym. The more you know, the better you can match potential members' needs with what we provide. This will help you demonstrate how our gym can be their perfect fit.

✨Tip Number 3

Practice your selling techniques by role-playing with friends or family. Since this position emphasizes sales through service, being comfortable with these techniques will help you exceed targets and build strong relationships with new members.

✨Tip Number 4

Emphasize your passion for fitness and customer service in conversations. Potential members want to feel that you genuinely care about their fitness journey, so share your own experiences and how you can help them achieve their goals.

We think you need these skills to ace Membership Sales Advisor

Interpersonal Skills
Sales Techniques
Customer Service Orientation
Active Listening
Communication Skills
Relationship Building
Goal-Oriented Mindset
Adaptability
Team Collaboration
Problem-Solving Skills
Knowledge of Fitness and Leisure Industry
Time Management
Persuasion Skills
Empathy

Some tips for your application 🫡

Show Your Personality: Since the role emphasizes a vibrant personality, make sure to let your unique character shine through in your application. Use a friendly and engaging tone in your cover letter to reflect how you would interact with potential members.

Highlight Relevant Experience: Focus on any previous experience in sales, customer service, or fitness-related roles. Provide specific examples of how you've successfully engaged with customers and met their needs, as this aligns with the job's requirements.

Tailor Your Application: Customize your CV and cover letter to match the job description. Emphasize your passion for leisure and fitness, and demonstrate how your skills can help potential members achieve their fitness goals.

Express Your Team Spirit: Mention your ability to work well in a team and build relationships with colleagues. This is important for the role, so provide examples of how you've collaborated with others in past positions.

How to prepare for a job interview at Village Hotels

✨Show Your Personality

As a Membership Sales Advisor, your vibrant personality is key. Be yourself during the interview and let your enthusiasm for fitness and customer service shine through. This role is all about connecting with people, so make sure to showcase your love for meeting new individuals.

✨Understand the Customer's Needs

Demonstrate your ability to understand and tailor your approach to meet individual needs. Prepare examples of how you've successfully identified customer requirements in the past and how you matched them with suitable solutions. This will show that you can effectively engage potential members.

✨Highlight Your Sales Skills

Since this role involves sales through service, be ready to discuss your experience with effective selling techniques. Share specific instances where you exceeded targets or provided exceptional service that led to successful sales. This will illustrate your drive and capability in achieving results.

✨Emphasize Teamwork

Village Gym values a team mentality, so be prepared to talk about your experiences working collaboratively with others. Highlight any past roles where you formed great relationships within a team and how that contributed to achieving common goals. This will show that you are a good fit for their inclusive work environment.

Membership Sales Advisor
Village Hotels
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  • Membership Sales Advisor

    Birkenhead
    Full-Time
    24000 - 33600 £ / year (est.)

    Application deadline: 2027-01-31

  • V

    Village Hotels

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