At a Glance
- Tasks: Support the Cargo Readiness Team by resolving export cargo issues and coordinating with customers.
- Company: Join CMA CGM, a global leader in shipping and logistics, committed to innovation and sustainability.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and a focus on energy transition.
- Why this job: Be part of a team that impacts global logistics while contributing to humanitarian efforts.
- Qualifications: Ideal for those with strong communication skills and a passion for logistics and customer service.
- Other info: Work in a diverse, international setting with a commitment to becoming Net Zero Carbon by 2050.
The predicted salary is between 28800 - 42000 £ per year.
The Role CMA CGM | ABOUT US Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group\’s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. MAIN JOB PURPOSE To support the performance of the Cargo Readiness Team by addressing and resolving issues related to the export cargo cycle, ensuring minimal shortfall on each vessel and reducing associated costs for the company. This includes following up and coordinating with customers and Customer Care teams to collect and verify export cycle deta…
Service Delivery Advisor - Cargo Readiness employer: CMA CGM Shipping Limited
Contact Detail:
CMA CGM Shipping Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Advisor - Cargo Readiness
✨Tip Number 1
Familiarize yourself with the shipping and logistics industry, especially focusing on cargo readiness and export cycles. Understanding the key challenges and processes in this area will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the shipping and logistics field. Attend industry events or join relevant online forums to connect with people who can provide insights about CMA CGM and its operations.
✨Tip Number 3
Research CMA CGM's recent initiatives, especially their commitment to sustainability and energy transition. Being able to discuss these topics will show your alignment with the company's values and goals.
✨Tip Number 4
Prepare to discuss specific examples from your past experiences that showcase your problem-solving skills and ability to work collaboratively with teams. This is crucial for a role that involves addressing and resolving issues in cargo readiness.
We think you need these skills to ace Service Delivery Advisor - Cargo Readiness
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Delivery Advisor position. Understand the key responsibilities and required skills, especially those related to the export cargo cycle and customer coordination.
Tailor Your CV: Customize your CV to highlight relevant experience in logistics, customer service, and problem-solving. Use specific examples that demonstrate your ability to address issues in the export cargo cycle.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the CMA CGM Group. Mention your understanding of their commitment to innovation and sustainability, and how your skills align with their goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the logistics industry.
How to prepare for a job interview at CMA CGM Shipping Limited
✨Understand the Cargo Readiness Process
Make sure you have a solid grasp of the export cargo cycle and the specific challenges that come with it. Familiarize yourself with how CMA CGM addresses these issues and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully resolved issues related to logistics or customer service. Highlight your ability to think critically and act swiftly to minimize shortfalls.
✨Demonstrate Team Collaboration
CMA CGM emphasizes teamwork, so be prepared to discuss how you've worked effectively with others in previous roles. Share specific instances where collaboration led to improved outcomes.
✨Align with Their Sustainability Goals
Research CMA CGM's commitment to becoming Net Zero Carbon by 2050. Be ready to express your understanding of sustainability in logistics and how you can contribute to their mission.