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For Companies At a Glance
- Tasks: Manage dropship supply base and ensure optimal customer journeys.
- Company: Join Toolstation, a leader in the DIY and trade supply industry.
- Benefits: Enjoy hybrid working with team days once a month!
- Why this job: Build relationships, solve problems, and make a real impact on customer satisfaction.
- Qualifications: Teamwork, planning, communication, drive, and problem-solving skills are essential.
- Other info: Bring your true self to work and thrive in a collaborative environment.
The predicted salary is between 28800 - 43200 £ per year.
You don’t need to be a plumber. Just keep our products flowing.
What you’ll do
To manage the operational performance of the dropship supply base, by ensuring those suppliers understand and conform to Toolstation’s requirements, resulting in an optimal customer journey.
Hybrid working with team days based at either Bridgwater or Northampton once a month!
Day to Day
Managing. Ensure the process time line is effective and aligned to the advertised supplier lead times to make sure our customers receive a positive outcome on their customer journey.
Support. Manage and support our Dropship Team Leader on supplier management, developing a positive customer journey.
Understand. Gain an understanding of our stock data and out of stock skus and acquire any recovery dates for these.
Impact. Actively manage the expectations of the suppliers by completing this daily to align with the KPIs and reduce the negative impact to the customer journey.
Building Relationships. Relationship building is an integral part to this role, you’ll be developing strong relationships with suppliers and ensuring that these relationships are maintained.
What you’ll bring
Teamwork and collaboration. Recognises the importance of working collaboratively across the business. You will know how to get things done cross-functionally.
Planning and organising. Understand your own and business priorities. You will plan effectively and monitor progress always investigating possible roadblocks and develop contingencies to redirect tasks so momentum is not lost.
Communication. You communicate clearly, confidently and articulately, making sure you show conviction to any audience. Building and maintaining relationships with internal and external stakeholders.
Drive and Motivation. Focuses on results and desired outcomes and how best to achieve them. Takes ownership of completing tasks and gets the job done.
Problem-solving. Anticipates problems and their impact. You will weigh up alternatives and arrive at reasonable decisions.
Yourself. Bring your whole self to work and let your true personality shine through
What you’ll get
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Dropship Assistant employer: Travis Perkins Trading Company Limited
Contact Detail:
Travis Perkins Trading Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dropship Assistant
✨Tip Number 1
Familiarize yourself with the dropshipping process and the specific requirements of Toolstation. Understanding their operational performance metrics will help you align your approach with their expectations.
✨Tip Number 2
Build your communication skills by practicing how to articulate your thoughts clearly and confidently. This will be crucial when managing relationships with suppliers and internal stakeholders.
✨Tip Number 3
Demonstrate your problem-solving abilities by preparing examples of how you've successfully navigated challenges in previous roles. This will show your potential to anticipate issues and find effective solutions.
✨Tip Number 4
Highlight your teamwork and collaboration experiences. Be ready to discuss how you've worked cross-functionally in the past, as this is a key aspect of the role.
We think you need these skills to ace Dropship Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Dropship Assistant position. Tailor your application to highlight how your skills align with managing supplier relationships and ensuring a positive customer journey.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in supply chain management, customer service, or teamwork. Use specific examples that demonstrate your ability to manage relationships and solve problems effectively.
Showcase Communication Skills: Since communication is key for this role, provide examples in your application that showcase your ability to communicate clearly and confidently with both internal teams and external suppliers.
Express Your Motivation: Make sure to convey your drive and motivation in your application. Explain why you are interested in the Dropship Assistant role and how you plan to contribute to Toolstation's success.
How to prepare for a job interview at Travis Perkins Trading Company Limited
✨Understand the Role
Make sure you have a clear understanding of the Dropship Assistant role and its responsibilities. Familiarize yourself with Toolstation's operational performance expectations and how they impact the customer journey.
✨Showcase Your Communication Skills
During the interview, demonstrate your ability to communicate clearly and confidently. Be prepared to discuss how you would build and maintain relationships with suppliers and internal stakeholders.
✨Highlight Teamwork Experience
Emphasize your experience in teamwork and collaboration. Share examples of how you've successfully worked cross-functionally to achieve business goals and overcome challenges.
✨Prepare for Problem-Solving Questions
Anticipate questions related to problem-solving and decision-making. Be ready to discuss specific situations where you identified potential issues and how you developed effective solutions.
