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- Tasks: Manage a caseload of EL/PL claims, supporting experienced colleagues and handling various legal tasks.
- Company: Keoghs is a leading provider of legal solutions for insurers, managing over £1bn in claims annually.
- Benefits: Enjoy 25 days holiday, health plans, gym discounts, and flexible working options.
- Why this job: Join a dynamic team focused on innovation and client success while developing your legal skills.
- Qualifications: Strong communication skills, attention to detail, and preferably some legal education or experience.
- Other info: Work in a supportive environment with opportunities for professional growth and development.
The predicted salary is between 30000 - 42000 £ per year.
The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a more experienced employees who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development.
The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases.
The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis.
In addition the Assistant File Handler will support File Handlers on tasks within their caseloads.
Key Accountabilities
Duties will include the following (based on experience), but may not be limited to:
- Considering and responding to Applications for Pre-action disclosure
- Handling matters in accordance with client SLAs
- Instructing Counsel/advocate
- Reviewing evidence
- Legal Research
- Negotiations/ Drafting Payments into Court
- Dealing with routine correspondence
- Initial review and setting strategy for the management of the claim
- Reviewing matters throughout
- CRU
- Dealing with disclosure
- Reviewing evidence (including medical / personnel records)
- Conducting investigations with Insureds / obtaining witness statements
- Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses
- Instructing Counsel / Experts
- Attending conferences and Trials with Counsel and note taking
- Dealing with routine correspondence
- Reviewing quantum
- Drafting Tomlin Orders and Consent Orders
- Draft Cost schedules
- Dealing with general or straightforward queries
- Telephone chasing activities
- Filing out Allocation Questionnaires and witness summon
- Ensuring compliance with the SRA Standards & Regulations.
Working Hours
35 hours per week Monday Friday 9am 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office
Experience, Skills and Qualifications
Essential
- Self-confident with good telephone and communication skills with people at all levels inside and outside the business
- An ability to organise and prioritise tasks using initiative
- Calm under pressure with the ability to re-prioritise and delegate effectively when required
- An ability to maintain attention to detail when dealing with repetitive tasks
- Good Literacy and IT skills
- Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
- Ability to work effectively within the Keoghs Shared Behaviour framework
- Contributes actively to an environment in which colleagues work cooperatively with each other.
- Ability to meet performance targets
- Positive, confident and enthusiastic
- Excellent listening, verbal and written communication skills
- Good client care skills and evidence of working to client guidelines on a delegated basis
- Ability to prioritise work, keep to deadlines and work under pressure
- High level of analytical skills
Desirable
- Previous personal injury file handling experience
- Legal Education- ILEX, LPC or equivalent work experience
- Experience of handling a caseload of EL/PL files would be advantageous.
- Previous litigation experience is preferred
- Good advocacy skills
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
We are connected
We are Dynamic
We are Innovative
We succeed together
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service after 1 years service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
About Keoghs
Keoghs is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, weve transformed the claims handling process for low-value personal injury claims; weve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
Casualty Litigated Claims Handler in Bolton employer: The Davies Group
Contact Detail:
The Davies Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty Litigated Claims Handler in Bolton
✨Tip Number 1
Familiarise yourself with the specific types of cases you'll be handling, such as EL/PL files and Pre-action disclosure. Understanding these areas will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Network with professionals in the insurance and legal sectors, especially those who have experience in personal injury claims. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios involving case management and client interactions. Demonstrating your analytical skills and ability to handle pressure will set you apart.
✨Tip Number 4
Research Keoghs' values and culture thoroughly. Be ready to discuss how your personal values align with theirs, as cultural fit is often a key consideration in the hiring process.
We think you need these skills to ace Casualty Litigated Claims Handler in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling EL/PL claims and any previous litigation experience. Use specific examples to demonstrate your analytical skills and attention to detail.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your ability to manage caseloads and communicate effectively with clients and colleagues.
Showcase Relevant Skills: Emphasise your organisational skills and ability to prioritise tasks. Provide examples of how you've successfully managed multiple responsibilities under pressure, as this is crucial for the Claims Handler role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this position.
How to prepare for a job interview at The Davies Group
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Casualty Litigated Claims Handler. Familiarise yourself with terms like EL/PL, Pre-action disclosure, and Infant Approval Hearings, as these will likely come up during your interview.
✨Showcase Your Analytical Skills
Since the role requires a forensic and analytical approach, be prepared to discuss examples from your past experiences where you've successfully analysed complex information or evidence. This will demonstrate your capability to handle the technical aspects of the job.
✨Demonstrate Communication Skills
As the position involves liaising with various parties, highlight your communication skills. Be ready to provide examples of how you've effectively communicated in previous roles, especially in high-pressure situations or when dealing with clients.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about how you would handle specific situations related to claims management, such as negotiating settlements or managing client expectations.
