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- Tasks: Help tenants find their dream properties and support landlords throughout the renting process.
- Company: Join KFH, London's largest property services group with over 60 branches and a £10 billion portfolio.
- Benefits: Enjoy uncapped commission, career progression, and fun company events like skiing trips and charity activities.
- Why this job: Be part of a collaborative culture that values innovation and exceptional customer service.
- Qualifications: Proven experience in estate agency and outstanding communication skills are essential.
- Other info: KFH is committed to diversity and inclusion, making it a great place for everyone.
The predicted salary is between 36000 - 60000 £ per year.
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Kinleigh Folkard & Hayward provided pay range
This range is provided by Kinleigh Folkard & Hayward. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Do you have experience as a Lettings Negotiator? Do you have experience in forming and developing great relationships with customers and colleagues? Are you looking to take the next step in your career? If so, this senior lettings negotiator position at KFH can offer you industry leading training programmes, fantastic social opportunities, and a network to learn from the best. We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a senior lettings negotiator to bring new thinking and embrace our legacy.
At KFH, with over 60 branches across the capital we are London’s largest property services groups, and we are growing! As one of London’s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
As a senior lettings negotiator you will may a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties.
You will report to our Branch Director.
Responsibilities of a senior lettings negotiator include:
- Daily management of applicants
- Generate and conduct viewings
- Ensure landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH we are looking for a senior negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation.
As a senior lettings negotiator at KFH, you will reap the rewards of an uncapped commission structure up to 30% plus cross referral incentives. Each year we celebrate success by hosting a companywide Awards Ceremony and we also take our top performing employees skiing in Verbier. We also have regular involvement with our chosen London based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate. We pride ourselves in fantastic customer service, exceptional communication and delivering the right results.
This senior lettings negotiator role is for someone looking for that next step in property.
Click here to see all our company benefits, including additional earning potential and discounts.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
KFH. People. We get it.
Impressive rewards. Excellent career progression. Uncapped commission potential. These are just some of the things that inspire our people to start a career at KFH – and why they stay.
With a reputation as one of London’s leading property services groups and a network of 60 branches, we have a wide range of roles for talented and driven individuals across our ten divisions.
Seniority level
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Seniority level
Mid-Senior level
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Employment type
Full-time
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Job function
Sales and Management
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Senior Lettings Negotiator - Islington employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Negotiator - Islington
✨Tip Number 1
Network with current and former employees of Kinleigh Folkard & Hayward. Reach out on LinkedIn or attend industry events to gain insights about the company culture and expectations for the Senior Lettings Negotiator role.
✨Tip Number 2
Familiarise yourself with the latest trends in the London property market. Being knowledgeable about current rental prices, popular areas, and tenant preferences will help you stand out during interviews.
✨Tip Number 3
Prepare to discuss your previous successes in lettings negotiations. Have specific examples ready that demonstrate your ability to close deals and provide excellent customer service, as these are key qualities KFH is looking for.
✨Tip Number 4
Show your enthusiasm for the role by engaging with KFH's social media channels. Comment on their posts or share relevant content to demonstrate your interest in the company and its values.
We think you need these skills to ace Senior Lettings Negotiator - Islington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Lettings Negotiator. Focus on your achievements in customer service, negotiation skills, and any specific metrics that demonstrate your success in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the property industry and your understanding of KFH's values. Mention how your experience aligns with the responsibilities of the Senior Lettings Negotiator role and express your enthusiasm for contributing to their team.
Highlight Your Communication Skills: In both your CV and cover letter, emphasise your outstanding communication skills. Provide examples of how you've successfully built relationships with clients and colleagues, as this is crucial for the role at KFH.
Showcase Your Problem-Solving Abilities: Include instances where you've effectively resolved issues or improved processes in your previous roles. This will demonstrate your ability to handle challenges and contribute positively to KFH's mission of exceptional customer service.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Experience
Be prepared to discuss your previous experience as a Lettings Negotiator in detail. Highlight specific examples where you successfully managed applicants, conducted viewings, and negotiated offers. This will demonstrate your capability and readiness for the senior role.
✨Emphasise Customer Service Skills
Since exceptional customer service is a key part of the role, be ready to share instances where you went above and beyond for clients. Discuss how you build relationships with landlords and tenants, and how this has positively impacted your previous roles.
✨Understand the Company Culture
Research Kinleigh Folkard & Hayward's values and culture. Be prepared to discuss how your personal values align with theirs, especially regarding collaboration and innovation. This shows that you are not just looking for a job, but a place where you can contribute meaningfully.
✨Prepare Questions
Have thoughtful questions ready to ask at the end of the interview. Inquire about their training programmes, team dynamics, or future growth opportunities within the company. This demonstrates your genuine interest in the role and the company.
