Application Engineering Manager - Utility Solutions
Application Engineering Manager - Utility Solutions

Application Engineering Manager - Utility Solutions

Full-Time 43200 - 72000 £ / year (est.) No home office possible
Q

At a Glance

  • Tasks: Lead a global team in providing monitoring solutions for the electrical sector.
  • Company: Qualitrol Company is a leader in utility solutions, promoting innovation and diversity.
  • Benefits: Enjoy competitive pay, flexible hours, remote work, and generous leave policies.
  • Why this job: Join a dynamic team focused on solving complex problems with a high-visibility career path.
  • Qualifications: BSc in Engineering required; 5+ years in technical customer service preferred.
  • Other info: Remote position available; EU work permit required.

The predicted salary is between 43200 - 72000 £ per year.

Role: Applications Engineering Manager

Location: Belfast, UK

Excellent Pay and Benefits!

Qualitrol employees enjoy Competitive Salaries, great Healthcare benefits, Pension Plan with company contributions, generous Holiday/Sickness plans, Life Insurance and more.We are a family friendly workplace and provide enhanced Paternity pay, Adoption leave, Parental leave, Flexible Working Hours, and some remote, work from home opportunities.

You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We believe in absolute inclusion and diversity. Qualitrol associates enjoy the autonomy, breadth of responsibility, and creativity that are typical in a medium-sized company, while sharing resources, standard methodologies, and growth opportunities that are found in a Fortune 500 company like Fortive.

Your Impact

The Application Engineering Manager Utilities will be driving the day to day activities of a group of Application Engineers dispersed globally and supporting multiple instrument based monitoring solutions used in the electrical Transmission and Distribution sector. The key objective is to provide timely support to new customers and existing users. Our customers deploy various configurations of monitors and sensors to ensure enhanced reliability and availability of large electrical assets.

The role will interact with other functional groups including sales, customer service, quotations and Field Services. They will travel to key accounts in the region to support the various issues as well as to deliver customer training etc… Finally, they will work with the engineering team to address any gaps or unexpected technical challenges. We have customers in over 60 countries and team members on several continents to ensure responsiveness and support within the time zone. This team is considered the talent pool for Qualitrol and has high visibility for professional growth.

Here’s where you’ll demonstrate your proficiencies:

  • Mentor and lead the Applications Engineering team to enable sales of the Qualitrol Systems for monitoring large Electrical Assets globally
  • Work with Sales Management for efficient geographic deployment, time prioritizations, technical knowledge base, and resource allocation issues to support OTD of all proposals, pre and post-sales technical case monitoring and resolution, and in person demonstration of various features of our technical solutions.
  • Observe AE effectiveness and financial impact on Global revenue targets along with customer response times and customer satisfaction index.
  • Identify required training and deploy as appropriate.
  • Skills & Experience

    The successful candidate will be able to demonstrate the following skills and experience:

  • BS degree or equivalent experience in Electrical Engineering, Computer Engineering or related field is required. MS degree is preferred.
  • Minimum of 5 years of broadening assignments and experience with expertise in technical customer service/ commercial operations role. Preference will be given to those with knowledge and experience working or serving the utility Transmission, Distribution or Power Generation industries.
  • Good understanding of IT and communication protocols, comfortable around instrumentation and using basic programming tools where necessary.
  • Strong leader and communicator i.e. advanced presentation and public speaking track record.
  • Proven track record of leading successful teams with a focus on development and engagement.
  • Problem solving and advanced troubleshooting skills in technical and process related issues
  • Experience with CRM case management e.g. Salesforce.com is preferred.
  • Application Engineering Manager - Utility Solutions employer: Qualitrol Company

    Qualitrol Company is an exceptional employer that prioritises employee well-being and professional growth, offering competitive salaries, comprehensive healthcare, and a robust pension plan. With a strong commitment to work-life balance, flexible working hours, and a culture of innovation and inclusivity, employees are empowered to take on responsibilities and contribute creatively to impactful projects. The remote working options and global team collaboration provide unique opportunities for career advancement in a supportive environment.
    Q

    Contact Detail:

    Qualitrol Company Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Application Engineering Manager - Utility Solutions

    ✨Tip Number 1

    Network with professionals in the utility sector, especially those who have experience with monitoring solutions. Attend industry events or webinars to connect with potential colleagues and learn more about the latest trends and technologies.

    ✨Tip Number 2

    Familiarise yourself with the specific challenges faced by the electrical Transmission and Distribution sector. Understanding these issues will help you demonstrate your problem-solving skills during interviews and discussions.

    ✨Tip Number 3

    Showcase your leadership experience by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss your approach to mentoring and developing talent within your team.

    ✨Tip Number 4

    If you have experience with CRM tools like Salesforce, be sure to highlight this in conversations. Familiarity with such tools can set you apart from other candidates and show your readiness to integrate into their systems.

    We think you need these skills to ace Application Engineering Manager - Utility Solutions

    Leadership Skills
    Technical Customer Service
    Knowledge of Electrical Engineering
    Understanding of Communication Protocols
    Instrumentation Knowledge
    Basic Programming Skills
    Problem-Solving Skills
    Troubleshooting Skills
    Team Development and Mentoring
    Sales Coordination
    Customer Satisfaction Metrics Monitoring
    Training Needs Assessment
    CRM Tools Proficiency (e.g., Salesforce)
    Strong Communication Skills
    Presentation Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in technical customer service and operations, particularly in the utility transmission and distribution sectors. Emphasise your leadership skills and any experience with CRM tools like Salesforce.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for innovation and problem-solving in the electrical sector. Mention specific examples of how you've led teams or resolved technical challenges in previous roles.

    Highlight Relevant Skills: Clearly outline your qualifications, such as your BSc or MSc in Electrical Engineering or related fields. Include your knowledge of IT, communication protocols, and any programming skills that are relevant to the role.

    Showcase Your Leadership Experience: Detail your experience in leading and mentoring teams. Provide examples of how you've monitored team effectiveness and implemented training programs to enhance customer satisfaction.

    How to prepare for a job interview at Qualitrol Company

    ✨Showcase Your Leadership Skills

    As an Application Engineering Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on mentoring and developing talent within your team.

    ✨Understand the Utility Sector

    Familiarise yourself with the latest trends and challenges in the utility transmission and distribution sector. Being able to discuss these topics will show your genuine interest and understanding of the industry.

    ✨Prepare for Technical Questions

    Expect technical questions related to electrical engineering and monitoring solutions. Brush up on your knowledge of IT, communication protocols, and instrumentation to confidently tackle these queries.

    ✨Demonstrate Problem-Solving Skills

    Be ready to discuss specific instances where you've solved complex problems in a technical environment. Highlight your troubleshooting skills and how you approach challenges, as this is crucial for the role.

    Application Engineering Manager - Utility Solutions
    Qualitrol Company

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