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- Tasks: Support delivery operations, manage project standards, and ensure timely reporting.
- Company: Made Tech uses human-centred technology to enhance public services for a better society.
- Benefits: Enjoy flexible working options, a supportive culture, and opportunities for professional growth.
- Why this job: Join a mission-driven team focused on social impact and agile project management excellence.
- Qualifications: Experience in project management, strong communication skills, and a passion for business change.
- Other info: Candidates must meet SC eligibility requirements; we value diversity and encourage all backgrounds to apply.
The predicted salary is between 36000 - 60000 £ per year.
Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
About the role
The PMO Analyst will be responsible for delivery operations support, delivery assurance support and capability improvements. You will help establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track.
The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization.
This role will be part of the delivery management capability at Made Tech.
Key responsibilities
Delivery operations support
- Produce financial reports for account teams (contract/SOW burndown).
- Validate, track and approve TOIL for account teams.
- Track, manage and report account expenses.
- Account invoice review and approvals.
- Client asset management.
- Support onboarding new team members and create rotation plans where appropriate.
- Support the team with travel and accommodation booking as required.
- Provide timely and visual client-ready reporting on SLA/KPI adherence, social value commitments, financial performance, commercials and delivery status at the agreed frequency level to a range of stakeholders across the business, up to C-Suite level.
- Manage reporting on contract/SoW compliance.
- Manage team work plans/ schedules and on-site register.
- Facilitate key meetings/ ceremonies with stakeholders where appropriate.
Delivery assurance support
- Establish and maintain standards for projects.
- Offer guidance on best practices and processes for managing projects.
- Monitor progress against plans and report on results.
- Schedule and facilitate reviews to ensure projects are on track.
- Oversee dependencies, action/ issue monitoring, and controls and help to perform health checks work streams/ SoWs.
- Be an active participant in the Delivery Management community within the engagement and Made Tech.
Capability improvements
- Build and implement plans to improve the Agile delivery management capability.
- Participate as part of the PMO team in delivering improvements and changes to the Delivery Management capability.
- Provide subject matter expertise in agile project management disciplines to continuously improve the Delivery Management skills and adoption of best practice.
Skills, knowledge and expertise
Skills people must have
- Experience leading or supporting business change programs or portfolios. Programme office delivery experience within the full lifecycle of cross functional projects (software engineering, user experience, architecture, etc.).
- Experience in managing/ influencing colleagues and peers to achieve required business outcomes (timesheet compliance, policy adherence, etc.). Able to use soft power to create influence and know when to escalate to achieve required outcomes.
- Experience of project scheduling, risk management, budget management, and tracking the realisation of benefits.
- Experience of identifying and managing risks, dependencies and assumptions using a robust RAID management process.
- Experience of managing issues using a robust process to identify action plans and track remediations to conclusion.
- Experience of building project plans and tracking adherence to plans, including dependencies and inter-dependencies, within an Agile delivery model.
- Experience in coaching others in Agile project management best practices.
- Clear and confident communication skills; able to partner and work with stakeholders from client organisations and across the business, including C-Suite executives.
- Experience in managing the activities of a project team in a matrixed project organisation.
SC eligibility
An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we\’re looking for all successful candidates for this role to have eligibility.
Eligibility for SC requires 5 years\’ continuous UK residency and 5 year\’ employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won\’t be able to progress your application and we will contact you to let you know why.
If you need this job description in another format, or other support in applying, please email talent@madetech.com.
We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.
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PMO Analyst employer: Made Tech Limited
Contact Detail:
Made Tech Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PMO Analyst
✨Tip Number 1
Familiarise yourself with Agile methodologies, as this role heavily involves Agile delivery management. Consider joining online forums or local meetups to discuss best practices and gain insights from experienced PMO Analysts.
✨Tip Number 2
Network with professionals in the field by connecting on LinkedIn or attending industry events. Engaging with others can provide you with valuable information about the company culture at Made Tech and the specific challenges they face.
✨Tip Number 3
Brush up on your financial reporting skills, as producing financial reports is a key responsibility of the PMO Analyst. You might want to practice creating sample reports or using relevant software tools to demonstrate your proficiency.
✨Tip Number 4
Prepare to discuss your experience with managing risks and dependencies during interviews. Be ready to share specific examples of how you've successfully navigated challenges in past projects, showcasing your problem-solving abilities.
We think you need these skills to ace PMO Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a PMO Analyst at Made Tech. Familiarise yourself with their focus on human-centred technology and how it impacts public services.
Tailor Your CV: Highlight your experience in project management, particularly in agile environments. Emphasise any relevant skills such as risk management, budget tracking, and your ability to influence stakeholders effectively.
Craft a Compelling Cover Letter: Use your cover letter to explain why you're passionate about improving public services through technology. Mention specific experiences that demonstrate your capability in delivery operations support and assurance.
Showcase Your Communication Skills: Since clear communication is key for this role, ensure your application reflects your ability to communicate effectively with various stakeholders. Use examples from your past experiences to illustrate this.
How to prepare for a job interview at Made Tech Limited
✨Understand Agile Methodologies
Familiarise yourself with Agile principles and practices, as this role heavily involves Agile delivery management. Be prepared to discuss how you've applied Agile methodologies in past projects and how they can improve project outcomes.
✨Showcase Your Financial Acumen
Since the PMO Analyst role includes producing financial reports and managing account expenses, be ready to demonstrate your experience with budget management and financial tracking. Bring examples of how you've successfully managed finances in previous roles.
✨Prepare for Stakeholder Engagement
This position requires clear communication with various stakeholders, including C-Suite executives. Think of instances where you've effectively communicated project statuses or facilitated meetings, and be ready to share these experiences during the interview.
✨Highlight Your Problem-Solving Skills
The ability to identify and manage risks and issues is crucial for this role. Prepare to discuss specific challenges you've faced in project management and how you resolved them, showcasing your analytical and strategic thinking skills.
