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For Companies At a Glance
- Tasks: Support Property Managers and manage client relationships while ensuring properties are well-maintained.
- Company: Join KFH, London's largest property services group with over 60 branches and a £10 billion portfolio.
- Benefits: Enjoy fantastic rewards, career progression, uncapped commission potential, and seasonal social events.
- Why this job: Be part of a collaborative culture that values new ideas and exceptional customer service.
- Qualifications: Ideal candidates have strong administration skills and a passion for delivering excellent customer service.
- Other info: Participate in charity events and celebrate success at our annual awards ceremony.
The predicted salary is between 42000 - 58000 £ per year.
Overview
Base pay range: This range is provided by Kinleigh Folkard & Hayward. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
We are looking for an assistant block property manager to join our Block Management team in Wimbledon. Do you have experience supporting a team of Property Managers, or a similar role? Are you organised and efficient with processes? Do you have experience in forming and developing great relationships with customers and colleagues? We’re looking for an individual that can collaborate with others, share their knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for an assistant block property manager to bring new thinking and embrace our legacy.
With over 60 branches across London, KFH is London’s largest property services group. We offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. We have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care to achieve the right results with integrity. We pride ourselves on collaboration and valuing experience as well as encouraging new thinking.
Responsibilities of an assistant block property manager
- Assisting the property managers on an allocated portfolio
- Manage relationships with all parties including clients, leaseholders, tenants, contractors, and onsite personnel
- Ensure that issues that arise are managed effectively to secure the best outcome
- Attend client meetings, whether within normal working hours, or by agreement out of hours
- Achieving an understanding of budgets, expenditure, and service charge debts of the clients’ properties
- Gaining an understanding of the major works process and assisting with the Section 20 notice requirements
- Undertake inspections to ensure the properties are maintained in a safe and satisfactory condition in line with the requirements of the management agreement and any agreed maintenance schedules
At KFH we are looking for an assistant block property manager with a proven track record in administration, outstanding communication, and a passion for delivering excellent customer service to all of our clients whilst achieving the right results and enhancing our reputation.
Equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
KFH. People. We get it.
Impressive rewards. Excellent career progression. Uncapped commission potential. These are just some of the things that inspire our people to start a career at KFH – and why they stay.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Management
Referrals increase your chances of interviewing at Kinleigh Folkard & Hayward by 2x
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Assistant Block Property Manager employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Block Property Manager
✨Tip Number 1
Familiarise yourself with the property management sector, especially block management. Understanding the key responsibilities and challenges faced by property managers will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the property management field. Attend local industry events or join online forums to connect with current property managers. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Demonstrate your organisational skills by preparing a portfolio of your previous work experiences related to administration and customer service. Highlight specific examples where you successfully managed relationships or resolved issues.
✨Tip Number 4
Research Kinleigh Folkard & Hayward's values and recent projects. Showing that you understand their commitment to customer service and community involvement can set you apart as a candidate who aligns with their culture.
We think you need these skills to ace Assistant Block Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management or administration. Emphasise any roles where you've supported a team, managed relationships, or dealt with customer service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities listed in the job description, such as managing client relationships or understanding budgets.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to communicate effectively with clients, colleagues, and contractors.
Highlight Problem-Solving Abilities: Discuss instances where you've successfully resolved issues or improved processes in previous roles. This will show your potential employer that you can handle challenges effectively.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Show Your Organisational Skills
As an Assistant Block Property Manager, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Emphasise Communication Abilities
Strong communication is crucial in property management. Be ready to discuss how you've built relationships with clients and colleagues. Share specific instances where your communication skills led to positive outcomes.
✨Understand the Company’s Values
Kinleigh Folkard & Hayward values collaboration and exceptional service. Research their mission and recent initiatives, and be prepared to discuss how your personal values align with theirs during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to manage conflicts or resolve issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
