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For Companies At a Glance
- Tasks: Lead the internal sales team and ensure outstanding customer service.
- Company: Join Rubix, a trusted leader in industrial supplies with a commitment to excellence.
- Benefits: Enjoy competitive salary, continuous development, and a supportive work environment.
- Why this job: Make a real impact in a fast-paced, dynamic business while developing your skills.
- Qualifications: Customer service experience and a team player attitude are essential; training provided.
- Other info: Diversity is celebrated, and accessibility adjustments are available for applicants.
The predicted salary is between 28800 - 42000 £ per year.
The Role
- Permanent
- Full Time
The Role
We are busier than ever helping to keep the wheels of industry turning and we have an exciting opportunity to join our team.
AsSales Office Manageryou will be a pivotal part of the Branch and its success so get ready to be in demand. Ideally you will have some background inmanufacturing,MRO, PPE or a trade counter environment, however full training will be provided so dont let this stop you from applying!
As long as youre a team player with customer service experience then this could be the role for you!
We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers.
Who doesnt love a challenge! This opportunity will give you your first step to getting yourself noticed in a fast moving, fast growing dynamic business.
Apply now!
Diversity is hugely important to us at Rubix. We celebrate our differences and encourage people of all backgrounds to apply.
Were committed to providing a barrier-free recruitment process. Please contact our HR team if you require any accessibility adjustments, and well work with you to meet your needs.
Key Responsibilities
Joining our local management team, you will manage and lead the internal sales team at the branch, ensuring sales activities are maximised to help the branch exceed all sales and profit targets whilst delivering outstanding customer service levels.
You will be responsible for setting and monitoring all individual and team targets, full performance management and development to include training and coaching; ensuring that the highest standards of sales support, administration and customer service are always maintained.
You will co-ordinate supplier and technical specialist engagement to develop team and customeropportunities.
Overseeing all sales administration processing to ensure completed in a timely and efficient manner, utilising the relevant systems (CRM etc.)Direct handling of customer queries & orders, whilst maintaining excellent levels of customer service at all times.
Take an active lead in developing existing accounts, seeking and capitalising upon opportunities to up-sell across the product portfolio whilst encouraging the team to do the same. Take initiative to know the industry and competitors.
Drive activity for effective quotation management through developing the team and leading by example.
We welcome your application if you are an experienced internal sales office professional who has experience of managing a small team within a fast-paced environment.
You will still enjoy being hands-on\’ in dealing directly with the customers but relish the additional responsibility that comes with managing and developing a team.
Ideally, you will have enjoyed exposure to conducting and managing others who conduct both inbound and outbound activity and understand what it takes to be effective in both disciplines.
Who are we? And what are your benefits?
Rubix UK are the most trusted single source of industrial supplies thanks to our national network of branches and commitment to our customers.
Due to this success you will receive:
- Competitive Salary
- Continuous Development
- Cycle To Work Scheme
But, maybe more importantly we offer you a role in which you can make your own and develop within, we have our Rubix Academy which provides training and development opportunities and we operate in anentrepreneurial environment and look to our colleagues to make a real difference for the business! We value and encourage our colleagues to take ownership and act with integrity and team work is at the core of everything we do!
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Sales Office Manager employer: Rubix
Contact Detail:
Rubix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Manager
✨Tip Number 1
Familiarise yourself with the manufacturing and MRO sectors. Understanding the industry will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Think of specific examples where you went above and beyond for a customer, as this will resonate well with the hiring team.
✨Tip Number 4
Showcase your leadership skills. Be ready to share experiences where you've successfully managed a team or project, highlighting your ability to motivate and develop others.
We think you need these skills to ace Sales Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, and team management. Emphasise any background you have in manufacturing, MRO, PPE, or trade counter environments, even if it's limited.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams or improved customer service in previous positions.
Highlight Team Player Skills: Since the role requires strong teamwork, be sure to include examples of how you've collaborated with others to achieve sales targets or improve processes. This will demonstrate your ability to fit into their team-oriented culture.
Show Enthusiasm for Learning: Express your eagerness to learn and grow within the company. Mention any relevant training or development opportunities you are interested in, such as those offered by the Rubix Academy.
How to prepare for a job interview at Rubix
✨Know the Company and Its Values
Before your interview, take some time to research Rubix and understand their commitment to diversity and customer service. Familiarise yourself with their products and services, as well as their approach to teamwork and integrity. This will show your genuine interest in the company and help you align your answers with their values.
✨Demonstrate Your Leadership Skills
As a Sales Office Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, setting targets, and coaching others. Use specific examples to illustrate how you've successfully motivated your team to achieve sales goals while maintaining excellent customer service.
✨Prepare for Customer Service Scenarios
Since customer service is a key part of this role, think about past situations where you've handled customer queries or complaints effectively. Be ready to share these experiences during the interview, highlighting your problem-solving skills and ability to maintain high service standards under pressure.
✨Show Your Industry Knowledge
Even if you don't have direct experience in manufacturing or MRO, demonstrate your willingness to learn about the industry. Research current trends, competitors, and challenges within the sector. This will not only impress your interviewers but also show that you're proactive and eager to contribute to the team's success.
