At a Glance
- Tasks: Open and close the store, manage cash, and provide top-notch customer service.
- Company: Join a vibrant fashion brand that values passion and teamwork.
- Benefits: Flexible hours, opportunities for personal development, and a fun work environment.
- Why this job: Be part of a dynamic team, engage with customers, and promote stylish products.
- Qualifications: Customer service experience is a plus; a love for fashion is essential!
- Other info: Expect to work more hours during busy periods; adaptability is key.
The predicted salary is between 18000 - 24000 £ per year.
Responsible for opening and closing the store in the absence of management as and when required
Cashing up at the end of the day and ensuring correct procedures are followed as and when required
Providing back up support to the Store/Deputy Manager and reporting back to them on any issues
Optimise sales and individual customer purchases.
Engage the customer by delivering a first class customer service.
Operate till and handle financial transactions.
Replenish stock with our fantastic products and specialist brands.
Assist with deliveries and stock handling on a regular basis – we are busy!
Undertake cleaning and housekeeping duties.
Ensure compliance with all company procedures.
Take responsibility for personal development and actively seek opportunities for improvement.
Responsible for Health and Safety.
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
Are you fanatical about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?
Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?, A warm, friendly and engaging personality is essential.
To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
A proven ability to work well within a team and to use own initiative.
Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart.
Experience in a customer service role with face-to-face customer contact is highly desirable.
Experience in a retail environment with a quality brand is desirable but not essential.
Knowledge and understanding of High Street fashion.
This contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibly is required especially during peak trading periods.
Key Holder employer: Yours Clothing
Contact Detail:
Yours Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Show your passion for fashion! When you engage with us during the interview, make sure to share your favorite brands and styles. This will demonstrate your enthusiasm and understanding of the industry.
✨Tip Number 2
Highlight your customer service experience. Be ready to discuss specific situations where you went above and beyond for a customer. We love candidates who can showcase their ability to create memorable shopping experiences.
✨Tip Number 3
Prepare to talk about teamwork. Think of examples where you successfully collaborated with others in a fast-paced environment. We value team players who can adapt and thrive under pressure.
✨Tip Number 4
Familiarize yourself with our brand and products. Research our latest collections and be ready to discuss how you would promote them. Showing that you know our offerings will set you apart from other candidates.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasize any previous roles where you had responsibilities similar to those listed in the job description, such as cash handling, stock replenishment, or team support.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and customer service. Share specific examples of how you've engaged customers in the past and contributed to a positive shopping experience. Show enthusiasm for being part of a team that promotes a brand.
Highlight Your Skills: Clearly outline your skills that align with the job requirements, such as teamwork, adaptability, and initiative. Mention any experience you have in high-pressure environments and how you successfully managed challenges.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Yours Clothing
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share examples of how you stay updated with trends and how you can engage customers with your knowledge.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous customer service experiences. Highlight specific instances where you went above and beyond to ensure customer satisfaction, as this role heavily relies on delivering first-class service.
✨Be Ready for Teamwork Questions
Since teamwork is crucial, think of examples that showcase your ability to work well in a team. Be prepared to discuss how you handle conflicts or support your colleagues in a busy retail environment.
✨Understand the Importance of Compliance
Familiarize yourself with retail compliance standards, especially regarding cash handling and health and safety. Be ready to explain how you would ensure these procedures are followed in your role.